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How much do kellogg community credit union jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for kellogg community credit union in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $36.78 per hour, depending on experience, location, and employer.

What is Kellogg Community Credit Union?

Kellogg Community Credit Union is a member-owned financial cooperative based in Michigan that provides a range of financial products and services. These include savings and checking accounts, loans, mortgages, credit cards, and online banking for individuals and businesses. As a credit union, it operates to benefit its members rather than shareholders, often offering lower fees and better rates than traditional banks. Membership is typically open to individuals who live, work, or worship in specific communities or have a family member who is already a member.

What are the typical responsibilities of team members at Kellogg Community Credit Union?

Team members at Kellogg Community Credit Union are often responsible for assisting members with account inquiries, processing transactions, and providing guidance on financial products and services. They work collaboratively with colleagues in a supportive, community-focused environment to resolve issues and ensure that members have a positive experience. By actively listening to members and addressing their needs with care and professionalism, team members play a key role in building trust and long-term relationships within the credit union.

What skills and qualifications are needed to thrive as a credit union member service representative?

To excel as a Credit Union Member Service Representative, you need strong customer service abilities, attention to detail, and a background in finance or banking, often supported by a high school diploma or associate degree. Familiarity with banking software, cash handling systems, and compliance regulations is typically required. Exceptional communication, problem-solving, and teamwork skills set top performers apart in this role. These competencies are vital for building member trust, ensuring accurate transactions, and maintaining regulatory compliance within the financial institution.

What is the difference between Kellogg Community Credit Union vs Loan Officer?

AspectKellogg Community Credit UnionLoan Officer
Primary RoleFinancial cooperative providing banking services to membersEvaluates and approves loan applications for clients
Work EnvironmentBank branches, credit union officesBank branches, lending departments, or financial institutions
CredentialsTypically requires high school diploma; some roles may need financial certificationsOften requires a bachelor's degree in finance, economics, or related field; certifications like MLO may be preferred

While Kellogg Community Credit Union offers a range of banking services to its members, a Loan Officer specifically focuses on evaluating and processing loan applications. Both roles operate within the financial industry and may require similar credentials, but their core functions differ significantly.

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Kellogg Community Credit Union jobs near you
Infographic showing various Kellogg Community Credit Union job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,756 per year, or $30.7 per hour.

Card Services Manager

Kellogg Community Credit Union

Battle Creek, MI • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description:

Join Our Leadership Team!


Kellogg Community Credit Union is seeking an experienced and innovative leader to serve as our Card Services Manager. This position is responsible for leading the Credit Union's card services operations, including debit cards, credit cards, fraud prevention, disputes, and digital payment solutions while delivering a world class member experience.


The ideal candidate will bring a strong background in card operations, payments, fraud management, and team leadership, along with a passion for improving processes, managing risk, and delivering outstanding service to our members.


What You'll Do

  • Lead and develop a high-performing Card Services team.
  • Oversee daily operations for debit cards, credit cards, card issuance, servicing, disputes, and payment processing.
  • Drive fraud prevention strategies and oversee card security initiatives to protect members and minimize losses.
  • Ensure compliance with payment network requirements, PCI standards, and applicable regulations.
  • Manage relationships with card processors, payment networks, and third-party service providers.
  • Identify opportunities to improve operational efficiency, enhance the member experience, and expand digital payment solutions.
  • Analyze card portfolio performance, fraud trends, and operational metrics to support strategic decision-making.
  • Collaborate with teams across the organization to support growth, innovation, and member engagement.
Requirements:

What We're Looking For

  • Bachelor's degree in Business, Finance, Management, or a related field, or an equivalent combination of education and experience.
  • Five or more years of experience in card services, payments, financial services operations, or a related field.
  • Three or more years of leadership experience managing teams.
  • Strong knowledge of debit and credit card operations, fraud prevention, dispute processing, payment networks, and regulatory requirements.
  • Experience working with card processing systems and digital payment technologies.
  • Proven ability to lead people, improve processes, and make data-driven decisions.
  • Excellent communication, coaching, analytical, and relationship-building skills.

Why Join KCCU?


At KCCU, we're committed to helping our members achieve financial success while creating an engaging workplace where employees can grow and thrive. As a member of our leadership team, you'll play a key role in shaping the future of our payment services while helping deliver secure, innovative, and convenient solutions for our members.


Location: Battle Creek, Michigan
Position: Full-Time Leadership Role
Department: Operations


Ready to make a difference? Apply today and help shape the future of card services and digital payments at KCCU.


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