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Msr Jobs in Decatur, GA (NOW HIRING)

The Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This position ...

Completing the 'MSR' each day and producing a balanced month end 'MSR' * Monitoring and managing credit card settlements * Managing wire transfer requests and subcontractor payments * Overseeing the ...

Completing the 'MSR' each day and producing a balanced month end 'MSR' * Monitoring and managing credit card settlements * Managing wire transfer requests and subcontractor payments * Overseeing the ...

Completing the 'MSR' each day and producing a balanced month end 'MSR' * Monitoring and managing credit card settlements * Managing wire transfer requests and subcontractor payments * Overseeing the ...

Backend Java Developer

Alpharetta, GA · On-site

$50 - $55/wk

Role: Java developer Location: Alpharetta, GA interview in-person Duration: Long Term Only W2 Contract Java developer local to Alpharetta; GA. * 10+ years professional experience * Java J2EE

Msr information

See Decatur, GA salary details

$8

$15

$23

How much do msr jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for msr in Decatur, GA is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSR (Member Service Representative), and why are they important?

To thrive as a Member Service Representative (MSR), you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in banking or credit unions. Familiarity with financial software, cash handling systems, and basic office technology is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help MSRs build trust and resolve member inquiries efficiently. These skills are crucial for ensuring positive member experiences, accurate transactions, and the overall success of the financial institution.

What are MSRs?

MSRs, or Member Service Representatives, are professionals who assist customers with their banking needs at financial institutions such as credit unions and banks. They handle various tasks, including processing transactions, answering account inquiries, opening new accounts, and providing information about financial products and services. MSRs play a key role in ensuring customer satisfaction and maintaining the institution's reputation for service. They often work at the front desk or in call centers and must possess strong communication and problem-solving skills.

What is the difference between Msr vs Pharmacist?

AspectMsrPharmacist
Required CredentialsTypically a bachelor's degree or certification in medical sales or related fieldDoctor of Pharmacy (PharmD) degree and licensure
Work EnvironmentMedical sales, pharmaceutical companies, healthcare providersCommunity pharmacies, hospitals, clinics
Employer & Industry UsagePharmaceutical companies, medical device firmsRetail pharmacies, healthcare facilities
Common Search & ComparisonMsr vs Pharmacist

While both roles are involved in the healthcare and pharmaceutical industry, an Msr (Medical Science Representative) primarily focuses on promoting products to healthcare professionals, whereas a Pharmacist dispenses medications and provides patient care. The Msr role emphasizes sales and education, requiring sales or medical background, while Pharmacists require extensive pharmacy education and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges MSRs (Member Service Representatives) face when assisting members, and how can they effectively handle them?

MSRs often encounter challenges such as handling complex member inquiries, resolving disputes, and managing high-volume service periods. Effective communication, active listening, and a thorough understanding of the institution's products and policies are essential to address these situations successfully. Building rapport with members and maintaining professionalism, even in stressful interactions, helps ensure positive outcomes and member satisfaction. Ongoing training and mentorship from experienced team members also support MSRs in overcoming these challenges.
What are popular job titles related to Msr jobs in Decatur, GA? For Msr jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Msr jobs in Decatur, GA look for? The top searched job categories for Msr jobs in Decatur, GA are:
Infographic showing various Msr job openings in Decatur, GA as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $32,313 per year, or $15.5 per hour.

Job description

The Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This position reports to the Deposit Ops Supervisor or Branch Supervisor. The Member Service Representative does not have any direct supervision duties. The Member Service Representative provides a variety of paying or receiving functions for members over the telephone, in person, or by mail; performs a broad variety of member service functions such as opening or closing accounts; actively cross-sells products and services of the Credit Union.

Key Responsibilities:

  • Provides front line member service and is the first impression in the branch
  • Processes deposits, withdrawals, and payments for member accounts
  • Prepares and completes documentation for products and services
  • Opens and closes member accounts
  • Assists members with basic debit/credit card needs
  • Balances cash drawer daily
  • Provides general Credit Union information to members

Essential Qualifications and Competencies:

  • High school diploma required
  • Some college experience preferred
  • Cash handling and/or service experience required
  • Professional, well-developed, interpersonal skills are necessary for servicing and for projecting a positive image to members of the Credit Union
  • Accurately conveying detailed or important instructions
  • Requires specific vision abilities such as close vision, adjusting focus for close computer work, and some color vision
  • Ability to use primarily the fingers for typing, picking up small objects, or pinching fingers together
  • Ability to sit for up to eight hours