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Msr Jobs in Michigan (NOW HIRING)

Crunch Fitness

MSR

Ann Arbor, MI · On-site

Here we grow again! We are looking for an amazing front desk agent to join our team with game changing career opportunities! Crunch Fitness is the fastest growing fitness company in the industry. We ...

Crunch Fitness

Administrative Coordinator

Ann Arbor, MI · On-site

Executing on the MSR Leading the MSR team by example Clearing the pending membership queue daily Calling on the Daily Delinquency report daily Calling on the RFC report daily/weekly Review and amend ...

Xtend, Inc

Call Center Team Lead

Grand Rapids, MI · On-site

$16 - $18/hr

Conduct monthly call scoring for the Outbound and Bilingual MSR teams to support quality assurance. 12. Mentor new agents during their first 90 days by conducting 30-, 60-, and 90-day check-ins and ...

Xtend, Inc

Call Center Team Lead

Grand Rapids, MI · On-site

$16 - $18/hr

Conduct monthly call scoring for the Outbound and Bilingual MSR teams to support quality assurance. 12. Mentor new agents during their first 90 days by conducting 30-, 60-, and 90-day check-ins and ...

Xtend, Inc

Call Center Team Lead

Grand Rapids, MI · On-site

$16 - $18/hr

Conduct monthly call scoring for the Outbound and Bilingual MSR teams to support quality assurance. 12. Mentor new agents during their first 90 days by conducting 30-, 60-, and 90-day check-ins and ...

NC SECU

Sr Member Services Representative

Leland, MI · On-site

They assist in training other employees in all MSR duties and act as a mentor to less experienced staff. Enhanced Expectations and Responsibilities at this Position Level* * Prepare, order, and ...

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All JobsMsr JobsMsr Jobs in Michigan

Msr information

See Michigan salary details

$7

$13

$20

How much do msr jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for msr in Michigan is $13.87, according to ZipRecruiter salary data. Most workers in this role earn between $10.48 and $16.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSR (Member Service Representative), and why are they important?

To thrive as a Member Service Representative (MSR), you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in banking or credit unions. Familiarity with financial software, cash handling systems, and basic office technology is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help MSRs build trust and resolve member inquiries efficiently. These skills are crucial for ensuring positive member experiences, accurate transactions, and the overall success of the financial institution.

What are MSRs?

MSRs, or Member Service Representatives, are professionals who assist customers with their banking needs at financial institutions such as credit unions and banks. They handle various tasks, including processing transactions, answering account inquiries, opening new accounts, and providing information about financial products and services. MSRs play a key role in ensuring customer satisfaction and maintaining the institution's reputation for service. They often work at the front desk or in call centers and must possess strong communication and problem-solving skills.

What is the difference between Msr vs Pharmacist?

AspectMsrPharmacist
Required CredentialsTypically a bachelor's degree or certification in medical sales or related fieldDoctor of Pharmacy (PharmD) degree and licensure
Work EnvironmentMedical sales, pharmaceutical companies, healthcare providersCommunity pharmacies, hospitals, clinics
Employer & Industry UsagePharmaceutical companies, medical device firmsRetail pharmacies, healthcare facilities
Common Search & ComparisonMsr vs Pharmacist

While both roles are involved in the healthcare and pharmaceutical industry, an Msr (Medical Science Representative) primarily focuses on promoting products to healthcare professionals, whereas a Pharmacist dispenses medications and provides patient care. The Msr role emphasizes sales and education, requiring sales or medical background, while Pharmacists require extensive pharmacy education and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges MSRs (Member Service Representatives) face when assisting members, and how can they effectively handle them?

MSRs often encounter challenges such as handling complex member inquiries, resolving disputes, and managing high-volume service periods. Effective communication, active listening, and a thorough understanding of the institution's products and policies are essential to address these situations successfully. Building rapport with members and maintaining professionalism, even in stressful interactions, helps ensure positive outcomes and member satisfaction. Ongoing training and mentorship from experienced team members also support MSRs in overcoming these challenges.
What are popular job titles related to Msr jobs in Michigan? For Msr jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Msr jobs in Michigan look for? The top searched job categories for Msr jobs in Michigan are:
Msr jobs near you
Infographic showing various Msr job openings in Michigan as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $28,847 per year, or $13.9 per hour.
MSR

MSR

Crunch Fitness

Ann Arbor, MI • On-site

Part-time

Posted 6 days ago

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

44th of 63 rated gym and leisure clubs

Job description

Job description:
Here we grow again! We are looking for an amazing front desk agent to join our team with game changing career opportunities!
Crunch Fitness is the fastest growing fitness company in the industry. We are expanding at an unprecedented pace across the globe. Currently we're looking for passionate team members to help power the growth of our Michigan market. Our growth is your opportunity to learn and grow with us.
If you're passionate about changing people's lives, dedicated, and love to have fun we'd love to connect with you. We are a growth mindset company that invests equally in our people and our product.
Job Responsibilities
  • Create a positive and inclusive environment for members checking in or seeking service at the front desk.
  • Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
  • Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
  • Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
  • Continuously sell membership services as part of their regular sales presentation
  • Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
  • Conduct daily facility walk around to ensure the cleanliness of the facility

Job Type: Part-time
Benefits:
Employee discount
Shift: 4 hour shift
8 hour shift
Morning shift
Work Location: In person
Website: www.primetimefitness.org

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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