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Credit Union Jobs in Michigan (NOW HIRING)

CASE Credit Union

Resolutions Specialist

Lansing, MI · On-site

Ensures that the Credit Union's professional image is maintained. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional performance of resolution functions ...

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$11

$28

$83

How much do credit union jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for credit union in Michigan is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.78 per hour, depending on experience, location, and employer.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are the most commonly searched types of Credit jobs in Michigan?

The most popular types of Credit jobs in Michigan are:

What are popular job titles related to Credit Union jobs in Michigan?

For Credit Union jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Credit Union jobs in Michigan look for?

The top searched job categories for Credit Union jobs in Michigan are:

What cities in Michigan are hiring for Credit Union jobs?

Cities in Michigan with the most Credit Union job openings:

Credit Union jobs near you
Infographic showing various Credit Union job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,094 per year, or $28.4 per hour.

Credit Solution Representative I

ELGA Credit Union

Grand Blanc, MI • On-site

Full-time

Posted 4 days ago

Job description

ELGA Credit Union
Credit Solution Representative I
Department: Credit Solutions Department
Reports To: Collection Manager
Classification: Non-Exempt
Supervises Direct: 0
Supervises Indirect: 0
Role:
To preserve the credit union's assets by working delinquent accounts, collecting delinquent loan payments and assisting other collectors with their individual collection queues.
Essential Functions amp; Responsibilities:
50% - Contacts early delinquent accounts (under 30 days), utilizing all points of contact and takes appropriate action to bring member loans current.
30% - Monitors Credit Solutions support room and offers support to call center and front-line staff. Takes payments and process Fresh Start loans when needed.
10% - Analyzes financial situation of delinquent borrowers and works with members to come up with solutions to bring past-due accounts current.
5% - Works with management to identify early-stage delinquency concerns and focuses on those individual accounts to prevent long-term delinquency issues.
5% - Informs management of trends in loan underwriting and account opening which may be contributing to delinquency and charged-off loans.
Performance Measurements:
1. To take full responsibility for your own success with no excuses.
2. To set and achieve daily goals to maximize your collection efforts and to maintain accurate and complete records of all activity in collection software program.
3. To maximize the collection and/or recovery of credit union assets from delinquent accounts by learning all that you can about each member under your care and building a relationship with them that makes them want to pay us back.
4. To ensure that all collection activity is within the law and follows credit union policy. Utilize every legal avenue to convince the member to pay us on a consistent basis to avoid long term delinquency and/or charge-off.
5. To keep management informed of operational issues affecting the credit union's collection activities by actively participating in discussions of ideas to minimize delinquency, repossessions and charge-offs.
6. To provide informed, friendly, professional, personal service to all members and associates by making eye contact and using their name, smiling while listening, responding as though they are the only one in your world at that time, and working with members to find the correct solutions to the problem causing them to become past due.
7. To meet established expectations of ELGA's Core Factors including but not limited to Accountability, Attitude, Communication, Competence, Continuous Improvement amp; Innovation and Relationship Building.
Knowledge and Skills:
Experience: Two years to five years of similar or related experience preferred (Contact Center and or Collections included), but not required.
Education: A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills: Must have good communication skills. 10-key calculator, typewriter, and keyboard skills. Microsoft Word and Excel proficient.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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