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Virtual Teller Jobs in Michigan (NOW HIRING)

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How much do virtual teller jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual teller in Michigan is $15.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a virtual teller?

A virtual teller provides customer service to banking customers through online portals and other electronic systems, often using an Interactive Teller Machine (ITM). In this role, you assist bank clients with transactions, check balances, verify deposits, and answer questions about products or services offered by your employer. You also record financial data and document each transaction into your bank's computer system. Many virtual tellers use video conferencing software to communicate with clients, though you may also correspond through email and phone calls. You may work from an office inside a bank branch, in a centralized corporate banking location, or remotely from home.

What are the key skills and qualifications needed to thrive as a virtual teller?

To thrive as a Virtual Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by experience in financial services or a related degree. Familiarity with core banking software, secure communication systems, and digital transaction tools is essential. Excellent verbal communication, problem-solving abilities, and attention to detail help you build trust and effectively resolve customer inquiries remotely. These skills are crucial for maintaining security, efficiency, and customer satisfaction in a digital banking environment.

How does a virtual teller typically interact with customers and resolve issues remotely?

As a Virtual Teller, most customer interactions occur via video calls, chat, or phone, requiring clear communication and a strong understanding of banking procedures. You'll help customers with routine transactions, answer account-related questions, and resolve issues such as transaction errors or card problems. Since you work remotely, collaboration with branch teams and other departments is often done through digital tools and internal messaging platforms. Building rapport and trust with customers without in-person interaction is a common challenge, but it can be addressed with attentive service and proactive communication.
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What are the most commonly searched types of Teller jobs in Michigan?

The most popular types of Teller jobs in Michigan are:

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For Virtual Teller jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Virtual Teller jobs in Michigan look for?

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Virtual Teller jobs near you
Infographic showing various Virtual Teller job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 72% In-person, and 28% Remote job distribution, with an average salary of $31,683 per year, or $15.2 per hour.

Member Experience Associate - Virtual Teller - Contact Center

Lake Trust Credit Union

Brighton, MI

$15.50 - $19.75/hr

Full-time

Medical, Retirement

Re-posted 5 days ago

Lake Trust Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Member Experience Associate -
Virtual Teller - Contact Center
Note: This position is located in our Contact Center in the Brighton, MI Headquarters building. Typical schedule 10:00am-7:00pm. Additionally, one Saturday/month 9:00 a.m.- 1:00p.m. Hybrid schedule (2 days remote, 3 days in person) available at 6 months!
More Than A Job!
Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
  • Financial wellbeing services
  • 401(K) matching with up to 5% match
  • Reduced health insurance
  • Employee wellbeing services
  • DE&I initiatives
  • Work-life balance

Job summary
The Member Experience Associate is passionate about delivering the best Member Experience to our members! This team member will uncover needs, inspire possibilities, and deliver solutions to advance our members' financial success. This person must be adaptable with a strong sense of teamwork. They will cross-sells products and service and will build and deepen member relationships by providing the Best Member Experience. Member Experience Associates will be expected to support onstage operations and help to reach and exceed Lake Trust goals.
What you'll do
  • Proactively greet and interact with members as they enter the Credit Union. Through active listening and asking open ended, highly impactful questions you will uncover member needs to best assist them in meeting those needs.
  • Be a financial coach to our members! Look for opportunities to maximize member loyalty, building and deepening the member's relationship by assessing member's total financial picture and offering solutions to advance their financial success.
  • Coach and mentor peers by working collaboratively and promoting teamwork in order to achieve Lake Trust goals.
  • Demonstrate positive behaviors that promote high morale, cooperation and enthusiasm.
  • Educate members on consumer loans and credit card products. Originate, process, and close on consumer loans. Advise on opportunities to advance members' financial well-being by looking for cross-sale opportunities and acting as a financial coach to members.

What you'll bring
  • High School Diploma/GED is required
  • Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships by successfully cross selling products within a financial institution or retail environment.

What you'll get
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
  • Working with an energetic team focused on making our members wildly successful
  • An opportunity to work with others that have your back every step of the way
  • Opportunities to make a difference both inside and outside of our walls
  • Being treated like you are more than the work you do
  • Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

What Lake Trust Credit Union employees say

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