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Msr Jobs in Oregon (NOW HIRING)

Mid Oregon Credit Union

MSR Lead

Bend, OR · On-site

The MSR Lead assists the Contact Center Manager in ensuring excellent service is provided to members. Lead the MSR team to achieve organizational and team goals. Motivates, coaches, supports, and ...

Peterson

Marine Estimator

Hillsboro, OR · On-site

Work with MSR's, PSSR's, and customers to fully understand scope of supply and expectations of marine sales and service opportunities. Ensure complete and viable solutions are offered to customers ...

PetersonCat

Marine Estimator

Hillsboro, OR

Work with MSR's, PSSR's, and customers to fully understand scope of supply and expectations of marine sales and service opportunities. Ensure complete and viable solutions are offered to customers ...

Peterson

Delivery & Revisit Specialist

Medford, OR · On-site

While doing so, represent Peterson CAT and the MSR, if not present, in a professional manner. * Provide safety, operation and maintenance training for all Associated Equipment Manufactures ...

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Msr information

See Oregon salary details

$9

$16

$25

How much do msr jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for msr in Oregon is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSR (Member Service Representative), and why are they important?

To thrive as a Member Service Representative (MSR), you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in banking or credit unions. Familiarity with financial software, cash handling systems, and basic office technology is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help MSRs build trust and resolve member inquiries efficiently. These skills are crucial for ensuring positive member experiences, accurate transactions, and the overall success of the financial institution.

What are MSRs?

MSRs, or Member Service Representatives, are professionals who assist customers with their banking needs at financial institutions such as credit unions and banks. They handle various tasks, including processing transactions, answering account inquiries, opening new accounts, and providing information about financial products and services. MSRs play a key role in ensuring customer satisfaction and maintaining the institution's reputation for service. They often work at the front desk or in call centers and must possess strong communication and problem-solving skills.

What is the difference between Msr vs Pharmacist?

AspectMsrPharmacist
Required CredentialsTypically a bachelor's degree or certification in medical sales or related fieldDoctor of Pharmacy (PharmD) degree and licensure
Work EnvironmentMedical sales, pharmaceutical companies, healthcare providersCommunity pharmacies, hospitals, clinics
Employer & Industry UsagePharmaceutical companies, medical device firmsRetail pharmacies, healthcare facilities
Common Search & ComparisonMsr vs Pharmacist

While both roles are involved in the healthcare and pharmaceutical industry, an Msr (Medical Science Representative) primarily focuses on promoting products to healthcare professionals, whereas a Pharmacist dispenses medications and provides patient care. The Msr role emphasizes sales and education, requiring sales or medical background, while Pharmacists require extensive pharmacy education and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges MSRs (Member Service Representatives) face when assisting members, and how can they effectively handle them?

MSRs often encounter challenges such as handling complex member inquiries, resolving disputes, and managing high-volume service periods. Effective communication, active listening, and a thorough understanding of the institution's products and policies are essential to address these situations successfully. Building rapport with members and maintaining professionalism, even in stressful interactions, helps ensure positive outcomes and member satisfaction. Ongoing training and mentorship from experienced team members also support MSRs in overcoming these challenges.
What are popular job titles related to Msr jobs in Oregon? For Msr jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Msr jobs in Oregon look for? The top searched job categories for Msr jobs in Oregon are:
What cities in Oregon are hiring for Msr jobs? Cities in Oregon with the most Msr job openings:
Msr jobs near you
Infographic showing various Msr job openings in Oregon as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,992 per year, or $16.8 per hour.
MSR Lead

MSR Lead

Mid Oregon Credit Union

Bend, OR • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description

POSITION: Full-time Member Service Representative Lead


PRIMARY FUNCTION: The MSR Lead assists the Contact Center Manager in ensuring excellent service is provided to members. Lead the MSR team to achieve organizational and team goals. Motivates, coaches, supports, and assists with training MSR staff. Provides prompt, accurate, and courteous service to members in addition to supporting the Contact Center Manager with supervisory duties. Backs up day to day operations for the Contact Center.


REQUIRED SKILLS: Pleasant, friendly demeanor; excellent dispute resolution and customer service abilities in speaking to members over the phone and making them feel comfortable; keyboarding including 10-key; accuracy in handling transactions; ability to understand and retain a variety of detailed information on Credit Union products and services and offer them to members when appropriate. Ability to mentor team, ask appropriate questions, provide solutions, and complete the transaction or service request to the member's satisfaction.


STARTING SALARY: DOE


BENEFITS: Medical, Dental, Vision, Life/Disability/AD&D, EAP, Aflac, 401k with Matching, Paid Vacation/Sick/Float, Paid Volunteer Hours.


STARTING DATE: As soon as possible.


WORK LOCATION: Contact Center, Bend


PROPOSED SCHEDULE: The work schedule is typically 8:05 a.m. to 5:05 p.m., Monday through Thursday and 9:05 a.m. to 6:05 p.m. on Fridays. 

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