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Senior Member Service Representative Jobs in Oregon

PrideStaff - Bend

Member Service Representative

Bend, OR · On-site

$19 - $20/hr

PrideStaff is seeking a Member Service Representative for a local financial institution. The Member Service Representative is the primary point of contact for our members across various digital ...

New

Linn-Co FCU

Member Service Representative

Lebanon, OR · On-site

Member Service Representative At 44 North Credit Union, we call it "unbig" - big enough to have everything you need, small enough to care. Our Member Service Representatives provide exceptional ...

Linn-Co FCU

Member Service Representative

Lebanon, OR · On-site

$18/hr

Our Member Service Representatives provide exceptional teller services to our members including posting transactions, accepting payments, and helping with account inquiries in addition to many other ...

Linn-Co FCU

Member Service Representative

Lebanon, OR

$18/hr

Our Member Service Representatives provide exceptional teller services to our members including posting transactions, accepting payments, and helping with account inquiries in addition to many other ...

Crunch , Inc.

Member Service Rep

Portland, OR · On-site

Front Desk Representative (Part-Time) Our Northwest locations are looking for Front Desk ... Schedule member services: massage, court sports, rockwall, etc. * Assist in fit desk, retail, juice ...

Crunch Fitness

Member Service Rep

Portland, OR · On-site

Our Northwest locations are looking for Front Desk Representatives (Part-Time) Responsibilities ... Schedule member services: massage, court sports, rockwall, etc. * Assist in fit desk, retail, juice ...

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Senior Member Service Representative information

See Oregon salary details

$12

$24

$37

How much do senior member service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for senior member service representative in Oregon is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Senior Member Service Representative vs Member Service Representative?

AspectSenior Member Service RepresentativeMember Service Representative
CredentialsHigh school diploma; experience preferredHigh school diploma or equivalent
Work EnvironmentBank branches, credit unions, financial institutionsBank branches, credit unions, financial institutions
ResponsibilitiesHandling complex customer inquiries, mentoring junior staffAssisting customers with account services, basic inquiries
Usage in IndustryOften a more experienced role with additional dutiesEntry to mid-level customer service role

The Senior Member Service Representative typically has more experience and handles complex customer issues, often mentoring others. The Member Service Representative focuses on basic customer service tasks. The senior role requires more expertise but both work in similar environments within financial institutions.

What are some common challenges faced by senior member service representatives, and how can they be addressed?

Senior Member Service Representatives often encounter complex member inquiries, high transaction volumes, and the need to resolve issues efficiently while maintaining excellent service. Balancing accuracy with speed, especially during peak times, can be challenging. Developing strong communication skills, staying updated on products and policies, and leveraging support from team members are key strategies for overcoming these challenges. Regular training and collaboration with colleagues can also help ensure members receive timely and effective solutions.

What is a senior member service representative?

Senior Member Service Representatives are experienced professionals who assist customers or members at financial institutions, credit unions, or similar organizations. They handle complex inquiries, resolve issues, and provide guidance on products and services, often serving as a point of escalation for less-experienced staff. In addition to delivering high-quality customer service, they may be responsible for mentoring junior representatives, processing transactions, and ensuring compliance with company policies. Their role is crucial in maintaining member satisfaction and supporting the overall operations of the organization.

Is senior member service representative an entry level job?

A Senior Member Service Representative is typically not an entry-level position; it usually requires prior experience in customer service, strong communication skills, and knowledge of the company's products or services. This role often involves handling complex customer inquiries and may require some specialized training or certifications.

What are the key skills and qualifications needed to thrive as a senior member service representative?

To thrive as a Senior Member Service Representative, you need strong customer service skills, a solid understanding of financial products, and typically a background in banking or credit union operations. Familiarity with core banking systems, customer relationship management (CRM) software, and sometimes certifications like Notary Public or NMLS are commonly required. Excellent communication, problem-solving, and leadership abilities help you effectively address member needs and guide junior staff. These skills ensure efficient member service, compliance with regulations, and a positive experience for both customers and team members.
What are the most commonly searched types of Member Service Representative jobs in Oregon? The most popular types of Member Service Representative jobs in Oregon are:
What are popular job titles related to Senior Member Service Representative jobs in Oregon? For Senior Member Service Representative jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Senior Member Service Representative jobs in Oregon look for? The top searched job categories for Senior Member Service Representative jobs in Oregon are:
What cities in Oregon are hiring for Senior Member Service Representative jobs? Cities in Oregon with the most Senior Member Service Representative job openings:
Senior Member Service Representative jobs near you
Infographic showing various Senior Member Service Representative job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,744 per year, or $24.4 per hour.

Member Service Representative

PrideStaff - Bend

Bend, OR • On-site

$19 - $20/hr

Other

Posted 3 days ago

New

Job description

Position Summary:

PrideStaff is seeking a Member Service Representative for a local financial institution. The Member Service Representative is the primary point of contact for our members across various digital channels, providing exceptional service and support. This is a full time in office position. This role is crucial in delivering the personalized, friendly experience our members expect, assisting them with banking needs, troubleshooting digital tools, and educating them on our products and services – all while upholding the highest standards of security and compliance.

**Schedule: **8:00 a.m. to 5:00 p.m., Monday through Friday.

Key Responsibilities:

  • Help members by phone, email, and chat.
  • Answer questions about accounts and digital banking (online, app, etc.).
  • Solve problems and fix technical issues for members.
  • Process transactions like transfers and payments.
  • Explain products and services to members.
  • Follow all security rules to keep member information safe.

Minimum Requirements:

  • 1-3 years in customer service, ideally at a bank or credit union.
  • High school diploma or GED.
  • Good with computers and new software, strong communication, organized, and can work well on your own.

Company Overview:

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.