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Msp Program Manager Jobs in Wisconsin (NOW HIRING)

Manpower

TAPFIN - Resource Professional

Madison, WI · On-site

... MSP solutions, requests, and drive program participation. o Be Consultative o Know the project desired outcomes, drive next steps with Hiring Manager o Reallocate current team members for needed ...

Heritage Senior Living

Leasing Consultant

Wauwatosa, WI · On-site

$16.25 - $19.25/hr

Manage campus tax credit application and re-certification process * Responsible for accounts ... Professional growth and development programs About MSP/HSL: MSP is a multifaceted real estate ...

Heritage Senior Living

Leasing Consultant

Wauwatosa, WI · On-site

$16.25 - $19.25/hr

Manage campus tax credit application and re-certification process * Responsible for accounts ... Professional growth and development programs About MSP/HSL: MSP is a multifaceted real estate ...

Michaels Stores

FT Merchandise Manager

Hudson, WI · On-site

$51K - $63K/yr

Store -MSP-Hudson, WI The Merchandise Manager drives merchandising and operational execution ... programs to ensure compliance with applicable laws and requirements. * Ensure execution of Company ...

Michaels Stores

FT Sales Manager

Hudson, WI · On-site

Store -MSP-Hudson, WI The Sales Manager leads and champions a high-performing selling culture ... Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits ...

Michaels Stores

PT Sales Manager

Hudson, WI · On-site

Store -MSP-Hudson, WI The Sales Manager leads and champions a high-performing selling culture ... Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits ...

Michaels Stores

PT Merchandise Manager

Hudson, WI · On-site

$17 - $20.25/hr

Store -MSP-Hudson, WI The Merchandise Manager drives merchandising and operational execution ... programs to ensure compliance with applicable laws and requirements. * Ensure execution of Company ...

Network Health, Inc

COB & Recovery Analyst

Menasha, WI · On-site +1

Keeps current on all business programs, including, products offered, group contracts and ... Manage monthly and annual Medicare Part D letters and corresponding updates with ESI * Responsible ...

Network Health

COB & Recovery Analyst

Menasha, WI · On-site +1

Keeps current on all business programs, including, products offered, group contracts and ... Manage monthly and annual Medicare Part D letters and corresponding updates with ESI * Responsible ...

Network Health WI

COB & Recovery Analyst

Menasha, WI · On-site +1

Keeps current on all business programs, including, products offered, group contracts and ... Manage monthly and annual Medicare Part D letters and corresponding updates with ESI * Responsible ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Wisconsin

Msp Program Manager information

See Wisconsin salary details

$38.9K

$108.5K

$158.5K

How much do msp program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for msp program manager in Wisconsin is $108,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $133,700.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are popular job titles related to Msp Program Manager jobs in Wisconsin? For Msp Program Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Wisconsin look for? The top searched job categories for Msp Program Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Msp Program Manager jobs? Cities in Wisconsin with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 8% Part Time, and 14% Contract. Highlights an 71% In-person, 8% Hybrid, and 21% Remote job distribution, with an average salary of $108,466 per year, or $52.1 per hour.

TAPFIN - Resource Professional

Manpower

Madison, WI • On-site

Full-time

Posted 21 days ago

Job description

This is an onsite role in Madison, WI.
 
The purpose of the Resource Professional role is supporting the subvendor/supplier program and its population and its day-to-day operations (implementing and managing the requisition/submittal process and overseeing job placement, day-do-day troubleshooting and problem resolution, managing the on-going relationships and communication, etc.).  
 
Making an Impact
Manage the day-to-day CWS operations for their respective portion of program, which include, management of the requisition process for assigned client, prioritization of orders and requisitions, expedient issue resolution, further refining throughout the process with emphasis on responsiveness and customer services for assigned client; depending upon the engagement size, may train or assign work to administrative staff
Responsible for maximizing customer satisfaction, maintaining and building new relationships, expectation management and issue/conflict resolution (managing client and contractor / subcontractor expectations and troubleshooting and issue resolution, etc.). 
Establishes and develops manager relationships within assigned clients and expands existing manager relationships to ensure maximum customer satisfaction and, working in conjunction with the Program Manager staff, the profitability of each contractor/subcontractor placement or conversion
Help manage sub-vendor / supplier relationship for assigned clients, further refining throughout the process, ensuring optimum customer satisfaction, as well as quality, of each placement. 
Fulfills client service through frequent interaction with client managers to ensure satisfaction and identify potential business development opportunities for program expansion or utilization. 
Is knowledgeable of and understands the contracted terms and conditions between TAPFIN and the client, including pricing as well as client rules of engagement and processes.
Responsible for ensuring resolution to the day-to-day issues that arise among the contractor/subcontractor population, within their respective program. Reports issues to respective supplier or client for resolution and/or escalation to Program Manager as needed.
Financial and administrative responsibilities include supporting account growth targets, training and administration of VMS software to client and sub-vendor supplier users. 
Client Hiring Manager and Supplier relationship development:
     o Be aware of the client Hiring Manager projects, needs, ultimate goal for hiring workers onto the team. 
     o Understand the client/TAPFIN relationship, what the overall goal is for the relationship to be successful.
     o Drive stronger relationships with suppliers to increase responsiveness, accuracy, and partnership.
     o Be prepared to have high level discussions if/when a client sponsor needs assistance, and the Program Manager is not available
Understand the RP role in Daily Sales Outstanding (DSO)
     o Understand the invoice process, supplier invoice resolution, troubleshooting, and investigation of issues.
     o Invoice error prevention - 
     o accurate data in VMS tool for pay/bill rates
     o accurate timesheet approval, job codes and hours
     o Review DSO report for relevant contractors
  Participate in program expansion
     o Review expansion opportunities with Hiring Managers based on recurring needs, upcoming projects, possible new departments, and new Hiring Managers/projects.
     o Know the value of the MSP and RP role to the client, hiring manager, and supplier
     o Be the expert in the room for discussions around MSP solutions, requests, and drive program participation.
     o Be Consultative
     o Know the project desired outcomes, drive next steps with Hiring Manager
     o Reallocate current team members for needed skills on other projects, even with other hiring managers
     o Be aware of the forecast and how your direct HMs are a part of it
Presentation Skills
     o Making presentation to client hiring managers, suppliers, and internally to communicate growth opportunities, training, and possible new business.
     o Be able to present what TAPFIN strengths and differences are with our competitors and how we are expanding that can impact the client.
 
 
Sharing Expertise
Communicates with program team, suppliers and program sponsors, keeps them informed, and shares information regarding contractors, subcontractors and client needs.
Regularly contacts the client hiring manager, working at assigned client(s), during assignments/projects to remain aware of project status, gathers feedback from clients about consultant progress/performance, and resolves or escalates any issues appropriately; Identify conflicts between the client and suppliers and escalate appropriately.
Work in conjunction with suppliers and client managers, coordinates on-boarding, contract extensions and offboarding by maintaining awareness of client compliance requirements, start dates, end dates and extensions, to maximize business opportunities.
Ensure a "customer service" rapport with the client managers and suppliers to understand business and hiring needs and profiles and ensure open communications.
Provide guidance to suppliers and managers regarding program guidelines, contingent labor policies and compliance requirements.
 
Gaining Exposure
Understand and explain the vision, objectives, initiates and process of the Program Management Office (PMO)
Establish working relationship with PMO Director(s) and/or PM(s)
Team Player - effectively participates in a team environment and help lead the positive work atmosphere
 
Your Typical Day
Requisition management (creation of job reqs, intake calls, shortlisting, interview scheduling, hiring manager/supplier follow up, onboarding, etc.)
Non-requisition management (extensions, timesheets, offboarding, etc.)
Monitor, respond to, and work items and activities that come into the program mailbox
Responsible for the execution and meeting of program SLAs
Responsible for the execution, creation/maintenance and storage of Program Operating Manuals and SOP's
This role may be remote, on-site, or in an office setting, depending on need
Other accountabilities as assigned

Minimum Salary    52,500    Maximum Salary    87,500
 

Required
•    Experience:  Minimum three years staffing industry experience in a vendor on-site or account management MSP role
•    Education: Bachelor’s degree in business or related field or relevant business experience 

Nice to Have
•    Preferably a minimum of one-year supervisory experience

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.  

 A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.  

Reasonable accommodation during the interview process can be provided. Contact talentacquisition@manpowergroup.com for assistance. 

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About Manpower

Sourced by ZipRecruiter

Manpower is a world leader in employment services, creating and delivering services that enable job seekers and employers to win in the changing world of work. Founded in 1948, Manpower creates ideal temporary and permanent employment matches across skill, industry and business need, and provides workforce solutions to improve operational efficiency, performance and cost containment.

Industry

Recruiting and staffing services and human resource programs administration

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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