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Msp Program Manager Jobs in Oregon (NOW HIRING)

... program management, customer care and product management * Present to a wide audience of potential ... Staffing, IC, AOR, EOR, MSP, VMS * Drive and willingness to exceed expectations with a strong work ...

Client Relationship Management * Serve as a trusted advisor to hiring managers, procurement teams ... Experience working with VMS/MSP programs. * Bachelor's degree in business, life sciences, or a ...

Be Seen First

Sr. Mechanical Engineer

Corvallis, OR · On-site

$108K - $143K/yr

MSP Expected Weekly Hours: 40 Position Summary This position is responsible for supporting the ... Ability to use agile/scrum project/program management principles and methodologies to consistently ...

Sales Enablement: Deliver targeted training and enablement programs to partner sales teams ... Strong understanding of VAR, MSP, and distributor business models * Excellent communication ...

Planner

Portland, OR · On-site

$25/hr

Referral program JOB SUMMARY Total production planning to ensure adherence to customer and program ... Provide input to management regarding problems such as shortages, design changed, backlogs, etc.

Showing results 21-40

Msp Program Manager information

See Oregon salary details

$40.7K

$113.6K

$166K

How much do msp program manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for msp program manager in Oregon is $113,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $140,100.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are popular job titles related to Msp Program Manager jobs in Oregon?

For Msp Program Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Msp Program Manager jobs in Oregon look for?

The top searched job categories for Msp Program Manager jobs in Oregon are:

What cities in Oregon are hiring for Msp Program Manager jobs?

Cities in Oregon with the most Msp Program Manager job openings:

Infographic showing various Msp Program Manager job openings in Oregon as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $113,616 per year, or $54.6 per hour.

On-Site Tier II Helpdesk Technician

Pacific Office Automation

Beaverton, OR • On-site

$20.75 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

214th of 364 rated logistics


Job description

About Pacific Office Automation
Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the United States. Since 1976, we've grown to more than 30 branches across 11 western states: Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.
With over four decades of success in office equipment and technology solutions, we've built strong partnerships with leading manufacturers including Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.
At POA, you'll find a fast-growing technology company that prioritizes employee development, offers competitive benefits, and fosters a collaborative, team-driven culture. We are committed to being a long-term employer by investing in ongoing training and certifications to keep our team ahead of evolving technology. We also believe every voice matters-regardless of tenure or title.
Position Overview
Join POA's dynamic IT team as a Tier 2 Service Desk Technician in our Beaverton, OR office. In this role, you'll provide advanced technical support across endpoint devices, Microsoft 365, and cloud environments while serving as a key escalation point for Tier 1 support.
You'll work directly with clients to troubleshoot complex issues, maintain system performance, and deliver high-quality service aligned with SLAs and security best practices. This role is ideal for someone with strong technical depth, sound judgment, and a proactive approach in a fast-paced MSP environment.
Key Responsibilities
  • Serve as the Tier 2 escalation point for service desk incidents and requests
  • Troubleshoot advanced endpoint, application, and connectivity issues
  • Administer and support Microsoft 365 (Exchange Online, Entra ID, Teams, SharePoint, OneDrive)
  • Manage user access, identity, and security (MFA, conditional access, lifecycle management)
  • Diagnose and resolve issues across Windows 10/11 and business applications
  • Support basic networking (DNS, DHCP, VPNs, firewall/client connectivity)
  • Use RMM tools to monitor, maintain, and remediate endpoint health
  • Troubleshoot endpoint security tools (e.g., Defender, WatchGuard, EDR platforms)
  • Document all work clearly within ticketing systems
  • Maintain and update client documentation
  • Collaborate with Tier 3/Engineering teams on complex issues
  • Identify recurring problems and recommend long-term solutions or automation
  • Participate in on-call or after-hours support as needed

Qualifications
  • 2-4 years of Help Desk or Service Desk experience (MSP experience strongly preferred)
  • Strong knowledge of:
    • Windows 10/11 administration
    • Microsoft 365 (Exchange Online, Entra ID, Teams)
    • Active Directory and hybrid environments
  • Experience with RMM tools and remote support platforms
  • Solid understanding of networking fundamentals (TCP/IP, DNS, VPNs)
  • Ability to manage multiple priorities and meet SLA expectations
  • Strong communication and documentation skills

Preferred Qualifications
  • Experience in an MSP environment
  • Familiarity with Azure/Entra ID advanced features (Conditional Access, Identity Protection)
  • Experience supporting multi-tenant environments
  • Relevant certifications such as:
    • CompTIA A+, Network+, Security+
    • Microsoft certifications (MS-900, AZ-104, MD-102, etc.)

Benefits
  • Clear path for advancement and leadership opportunities
  • Collaborative, team-oriented culture
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) with company match
  • PTO, vacation, and sick leave
  • FSA program

Our Commitment to Diversity & Inclusion
Pacific Office Automation is an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, gender, sexual orientation, gender identity or expression, age, religion, veteran status, or any other protected characteristic. We value diversity and believe it strengthens our organization.
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