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Msp Program Manager Jobs in Oregon (NOW HIRING)

OR ยท On-site

About The Role The Channel Account Manager, MSP works independently and collaboratively to execute ... Report on business performance and program status to leadership * Develop new processes and formats ...

$110K - $140K/yr

This role will work closely with executive leadership and our Managed Service Provider (MSP) to ... Establish an enterprise GenAI usage policy; lead vendor evaluation, pilot programs, and phased ...

Experience managing or overseeing a managed service provider (MSP) relationship * Hands-on ... Implement and manage the company's cybersecurity program, including threat monitoring ...

OR ยท On-site

$115K - $130K/yr

Deep understanding of the contingent workforce solutions ecosystem (MSP, VMS, staffing, technology providers, and program management). * Demonstrated record of quota achievement or President's Club ...

OR ยท On-site

... program management, customer care and product management * Present to a wide audience of potential ... Staffing, IC, AOR, EOR, MSP, VMS * Drive and willingness to exceed expectations with a strong work ...

... MSP/MSSP ecosystem. What Will You Do? * Develop and implement marketing plans to support key ... Organize and support partner events, webinars, and training programs. * Work closely with internal ...

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Msp Program Manager information

See Oregon salary details

$40.7K

$113.6K

$166K

How much do msp program manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for msp program manager in Oregon is $113,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $140,100.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are popular job titles related to Msp Program Manager jobs in Oregon? For Msp Program Manager jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Msp Program Manager jobs? Cities in Oregon with the most Msp Program Manager job openings:

Program Manager, Springfield, OR

crosscountry

Springfield, OR โ€ข Remote

Other

Posted 12 days ago


Job description

BASIC PURPOSE:

The Program Manager is responsible for managing client relationships, driving business growth, and leading the Program Support Team for assigned PACE homecare program accounts. This role ensures client satisfaction through consistent communication, on-site visits, and proactive service delivery. The Program Manager partners with sales and account management teams to identify and develop new business opportunities, while ensuring delivery excellence and compliance with company and regulatory standards.

ESSENTIAL FUNCTIONS:

ย ย 

  • Serve as the primary point of contact for PACE program clients, building strong, trusted relationships.
  • Conduct regular client visits and satisfaction meetings to strengthen partnerships and address concerns.
  • Partner with sales and account management teams to identify, pursue, and secure new business opportunities.
  • Monitor client performance metrics (e.g., satisfaction scores, fill rates, retention) and implement strategies for continuous improvement.
  • Drive business expansion within existing accounts by identifying service gaps, offering additional solutions, and ensuring client retention.
  • Lead, mentor, and develop the Program Support Team to ensure high performance and accountability.
  • Provide training, coaching, and guidance to coordinators and administrative staff.
  • Oversee daily operations, ensuring accurate data management, compliance, and timely execution of deliverables.
  • Assign and balance workload across the team to ensure efficient operations and adequate coverage.
  • Collaborate with cross-functional leaders to align strategies, resolve challenges, and improve processes.
  • Ensure compliance with company policies, contractual obligations, and regulatory standards.
  • Oversee credentialing, documentation, and audit readiness for assigned accounts.
  • Review and approve reports, submissions, and client deliverables for accuracy and timeliness.
  • Identify risks or performance gaps and implement corrective actions.
  • Maintain knowledge of industry trends, regulations, and best practices affecting PACE programs and homecare staffing.
  • Act as liaison between clients, caregivers, healthcare professionals, and internal teams to ensure seamless service delivery.
  • Partner closely with sales, account management, and corporate leadership to meet business objectives.
  • Provide timely, accurate updates on program status, challenges, and opportunities to senior leadership.
  • Represent the company with professionalism, integrity, and a strong client-service focus.
  • Implement quality assurance measures to maintain high standards of care and client satisfaction.
  • Conduct regular audits and assessments to identify areas for improvement and implement corrective action.
  • May be required to provide after-hours, weekend, and holiday coverage based on business needs, ensuring timely coordination of staffing and effective communication with PACE program partners to maintain continuity of care.
  • Other duties as assigned.

QUALIFICATIONS:

  • Minimum 2+ yearsโ€™ experience in Account or Program Management or 3+ yearsโ€™ experience in client relations role, preferably in the healthcare staffing or homecare industry.ย 
  • Minimum 2 years of leadership experience in healthcare staffing, homecare, or a related field.
  • Prior experience managing PACE program accounts or homecare staffing.
  • Familiarity with MSP/VMS technology.
  • Proven success in client relationship management, account growth, and team leadership.
  • Experience conducting client visits and satisfaction reviews.
  • Strong collaboration skills with sales and account management teams to drive growth.
  • Excellent communication, negotiation, and presentation abilities.
  • Knowledge of healthcare regulations and compliance requirements.
  • Proficiency in Microsoft Office Suite and comfort with virtual platforms (Teams, Zoom).
  • Bilingual a plus