BASIC PURPOSE: The Program Manager is responsible for managing client relationships, driving ... Familiarity with MSP/VMS technology. * Proven success in client relationship management, account ...
BASIC PURPOSE: The Program Manager is responsible for managing client relationships, driving ... Familiarity with MSP/VMS technology. * Proven success in client relationship management, account ...
BASIC PURPOSE: The Program Manager is responsible for managing client relationships, driving ... Familiarity with MSP/VMS technology. * Proven success in client relationship management, account ...
BASIC PURPOSE: The Program Manager is responsible for managing client relationships, driving ... Familiarity with MSP/VMS technology. * Proven success in client relationship management, account ...
BASIC PURPOSE: The Program Manager is responsible for managing client relationships, driving ... Familiarity with MSP/VMS technology. * Proven success in client relationship management, account ...
BASIC PURPOSE: The Program Manager is responsible for managing client relationships, driving ... Familiarity with MSP/VMS technology. * Proven success in client relationship management, account ...
OR ยท On-site
About The Role The Channel Account Manager, MSP works independently and collaboratively to execute ... Report on business performance and program status to leadership * Develop new processes and formats ...
OR ยท On-site
About The Role The Channel Account Manager, MSP works independently and collaboratively to execute ... Report on business performance and program status to leadership * Develop new processes and formats ...
$110K - $140K/yr
This role will work closely with executive leadership and our Managed Service Provider (MSP) to ... Establish an enterprise GenAI usage policy; lead vendor evaluation, pilot programs, and phased ...
$110K - $140K/yr
This role will work closely with executive leadership and our Managed Service Provider (MSP) to ... Establish an enterprise GenAI usage policy; lead vendor evaluation, pilot programs, and phased ...
Experience managing or overseeing a managed service provider (MSP) relationship * Hands-on ... Implement and manage the company's cybersecurity program, including threat monitoring ...
Sr. Security Advisor, Falcon Complete - MSP/MSSP (Remote)
OR ยท Remote
$114K - $156K/yr
The ideal candidate will demonstrate high competency in technical, security, and Partner management ... Comprehensive physical and mental wellness programs * Competitive vacation and holidays for ...
Sr. Security Advisor, Falcon Complete - MSP/MSSP (Remote)
OR ยท Remote
$114K - $156K/yr
The ideal candidate will demonstrate high competency in technical, security, and Partner management ... Comprehensive physical and mental wellness programs * Competitive vacation and holidays for ...
... program (PCI). In addition, the Mission Leader collaborates with the Spiritual Care Manager to ... The Mission Leader reports directly to the Mission Strategy Partner (MSP) in the Administrative ...
... program (PCI). In addition, the Mission Leader collaborates with the Spiritual Care Manager to ... The Mission Leader reports directly to the Mission Strategy Partner (MSP) in the Administrative ...
... program (PCI). In addition, the Mission Leader collaborates with the Spiritual Care Manager to ... The Mission Leader reports directly to the Mission Strategy Partner (MSP) in the Administrative ...
... program (PCI). In addition, the Mission Leader collaborates with the Spiritual Care Manager to ... The Mission Leader reports directly to the Mission Strategy Partner (MSP) in the Administrative ...
... program (PCI). In addition, the Mission Leader collaborates with the Spiritual Care Manager to ... The Mission Leader reports directly to the Mission Strategy Partner (MSP) in the Administrative ...
... program (PCI). In addition, the Mission Leader collaborates with the Spiritual Care Manager to ... The Mission Leader reports directly to the Mission Strategy Partner (MSP) in the Administrative ...
OR ยท On-site
$115K - $130K/yr
Deep understanding of the contingent workforce solutions ecosystem (MSP, VMS, staffing, technology providers, and program management). * Demonstrated record of quota achievement or President's Club ...
On-Site Tier II Helpdesk Technician
$20.75 - $28/hr
... MSP environment. Key Responsibilities * Serve as the Tier 2 escalation point for service desk ... Manage user access, identity, and security (MFA, conditional access, lifecycle management)
On-Site Tier II Helpdesk Technician
$20.75 - $28/hr
... MSP environment. Key Responsibilities * Serve as the Tier 2 escalation point for service desk ... Manage user access, identity, and security (MFA, conditional access, lifecycle management)
On-Site Tier II Helpdesk Technician
$20.75 - $28/hr
... MSP environment. Key Responsibilities * Serve as the Tier 2 escalation point for service desk ... Manage user access, identity, and security (MFA, conditional access, lifecycle management)
Quick apply
On-Site Tier II Helpdesk Technician
$20.75 - $28/hr
... MSP environment. Key Responsibilities * Serve as the Tier 2 escalation point for service desk ... Manage user access, identity, and security (MFA, conditional access, lifecycle management)
On-Site Tier II Helpdesk Technician
Beaverton, OR ยท On-site
$20.75 - $28/hr
... MSP environment. Key Responsibilities * Serve as the Tier 2 escalation point for service desk ... Manage user access, identity, and security (MFA, conditional access, lifecycle management)
On-Site Tier II Helpdesk Technician
Beaverton, OR ยท On-site
$20.75 - $28/hr
... MSP environment. Key Responsibilities * Serve as the Tier 2 escalation point for service desk ... Manage user access, identity, and security (MFA, conditional access, lifecycle management)
OR ยท On-site
... program management, customer care and product management * Present to a wide audience of potential ... Staffing, IC, AOR, EOR, MSP, VMS * Drive and willingness to exceed expectations with a strong work ...
... MSP/MSSP ecosystem. What Will You Do? * Develop and implement marketing plans to support key ... Organize and support partner events, webinars, and training programs. * Work closely with internal ...
... MSP/MSSP ecosystem. What Will You Do? * Develop and implement marketing plans to support key ... Organize and support partner events, webinars, and training programs. * Work closely with internal ...
On-Site IT Project Coordinator
Beaverton, OR ยท On-site
$65K - $95K/yr
... an MSP (Managed Service Provider) * 5 years of project and/or scheduling coordination * Usage of ... PTO, Vacation, Sick Leave * FSA/HSA programs * Compensation: $65,000-$95,000 per year Our ...
On-Site IT Project Coordinator
Beaverton, OR ยท On-site
$65K - $95K/yr
... an MSP (Managed Service Provider) * 5 years of project and/or scheduling coordination * Usage of ... PTO, Vacation, Sick Leave * FSA/HSA programs * Compensation: $65,000-$95,000 per year Our ...
On-Site IT Project Coordinator
$65K - $95K/yr
... an MSP (Managed Service Provider) * 5 years of project and/or scheduling coordination * Usage of ... PTO, Vacation, Sick Leave * FSA/HSA programs * Compensation: $65,000-$95,000 per year Our ...
On-Site IT Project Coordinator
$65K - $95K/yr
... an MSP (Managed Service Provider) * 5 years of project and/or scheduling coordination * Usage of ... PTO, Vacation, Sick Leave * FSA/HSA programs * Compensation: $65,000-$95,000 per year Our ...
IT Project Coordinator
Beaverton, OR ยท On-site
$65K - $95K/yr
... an MSP (Managed Service Provider) * 5 years of project and/or scheduling coordination * Usage of ... PTO, Vacation, Sick Leave * FSA/HSA programs * Compensation: $65,000-$95,000 per year Our ...
IT Project Coordinator
Beaverton, OR ยท On-site
$65K - $95K/yr
... an MSP (Managed Service Provider) * 5 years of project and/or scheduling coordination * Usage of ... PTO, Vacation, Sick Leave * FSA/HSA programs * Compensation: $65,000-$95,000 per year Our ...
On-Site IT Project Coordinator
$65K - $95K/yr
... an MSP (Managed Service Provider) * 5 years of project and/or scheduling coordination * Usage of ... PTO, Vacation, Sick Leave * FSA/HSA programs * Compensation: $65,000-$95,000 per year Our ...
Quick apply
On-Site IT Project Coordinator
$65K - $95K/yr
... an MSP (Managed Service Provider) * 5 years of project and/or scheduling coordination * Usage of ... PTO, Vacation, Sick Leave * FSA/HSA programs * Compensation: $65,000-$95,000 per year Our ...
Msp Program Manager information
See Oregon salary details
$40.7K - $52.1K
5% of jobs
$52.1K - $63.5K
6% of jobs
$63.5K - $74.9K
9% of jobs
$82K is the 25th percentile. Wages below this are outliers.
$74.9K - $86.3K
6% of jobs
$86.3K - $97.7K
5% of jobs
$97.7K - $109K
6% of jobs
$109K - $120.4K
5% of jobs
The median wage is $122.6K / yr.
$120.4K - $131.8K
31% of jobs
$132.2K is the 75th percentile. Wages above this are outliers.
$131.8K - $143.2K
7% of jobs
$143.2K - $154.6K
15% of jobs
$154.6K - $166K
3% of jobs
$40.7K
$113.6K
$166K
How much do msp program manager jobs pay per year?
What are MSP Program Managers?
What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?
What is the difference between Msp Program Manager vs Msp Account Executive?
| Aspect | Msp Program Manager | Msp Account Executive |
|---|---|---|
| Primary Role | Oversees multiple client programs, manages project delivery, and coordinates internal teams | Focuses on acquiring new clients, building relationships, and closing sales |
| Required Skills | Project management, client coordination, technical understanding | Sales, negotiation, client relationship management |
| Work Environment | Collaborative, project-focused, often within managed service providers | Sales-driven, client-facing, within sales or business development teams |
| Certifications | ITIL, PMP, or similar project management certifications | Sales certifications like Cisco CCNA, or vendor-specific sales training |
The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.
What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?
Other
Posted 12 days ago
Job description
BASIC PURPOSE:
The Program Manager is responsible for managing client relationships, driving business growth, and leading the Program Support Team for assigned PACE homecare program accounts. This role ensures client satisfaction through consistent communication, on-site visits, and proactive service delivery. The Program Manager partners with sales and account management teams to identify and develop new business opportunities, while ensuring delivery excellence and compliance with company and regulatory standards.
ESSENTIAL FUNCTIONS:
ย ย
- Serve as the primary point of contact for PACE program clients, building strong, trusted relationships.
- Conduct regular client visits and satisfaction meetings to strengthen partnerships and address concerns.
- Partner with sales and account management teams to identify, pursue, and secure new business opportunities.
- Monitor client performance metrics (e.g., satisfaction scores, fill rates, retention) and implement strategies for continuous improvement.
- Drive business expansion within existing accounts by identifying service gaps, offering additional solutions, and ensuring client retention.
- Lead, mentor, and develop the Program Support Team to ensure high performance and accountability.
- Provide training, coaching, and guidance to coordinators and administrative staff.
- Oversee daily operations, ensuring accurate data management, compliance, and timely execution of deliverables.
- Assign and balance workload across the team to ensure efficient operations and adequate coverage.
- Collaborate with cross-functional leaders to align strategies, resolve challenges, and improve processes.
- Ensure compliance with company policies, contractual obligations, and regulatory standards.
- Oversee credentialing, documentation, and audit readiness for assigned accounts.
- Review and approve reports, submissions, and client deliverables for accuracy and timeliness.
- Identify risks or performance gaps and implement corrective actions.
- Maintain knowledge of industry trends, regulations, and best practices affecting PACE programs and homecare staffing.
- Act as liaison between clients, caregivers, healthcare professionals, and internal teams to ensure seamless service delivery.
- Partner closely with sales, account management, and corporate leadership to meet business objectives.
- Provide timely, accurate updates on program status, challenges, and opportunities to senior leadership.
- Represent the company with professionalism, integrity, and a strong client-service focus.
- Implement quality assurance measures to maintain high standards of care and client satisfaction.
- Conduct regular audits and assessments to identify areas for improvement and implement corrective action.
- May be required to provide after-hours, weekend, and holiday coverage based on business needs, ensuring timely coordination of staffing and effective communication with PACE program partners to maintain continuity of care.
- Other duties as assigned.
QUALIFICATIONS:
- Minimum 2+ yearsโ experience in Account or Program Management or 3+ yearsโ experience in client relations role, preferably in the healthcare staffing or homecare industry.ย
- Minimum 2 years of leadership experience in healthcare staffing, homecare, or a related field.
- Prior experience managing PACE program accounts or homecare staffing.
- Familiarity with MSP/VMS technology.
- Proven success in client relationship management, account growth, and team leadership.
- Experience conducting client visits and satisfaction reviews.
- Strong collaboration skills with sales and account management teams to drive growth.
- Excellent communication, negotiation, and presentation abilities.
- Knowledge of healthcare regulations and compliance requirements.
- Proficiency in Microsoft Office Suite and comfort with virtual platforms (Teams, Zoom).
- Bilingual a plus