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Msp Program Manager Jobs in Ontario (NOW HIRING)

Targeted Talent

Systems Administrator

Waterloo, ON · On-site

HyperV, VMware or equivalent certification in relevant programs. * Experience managing enterprise ... Bonus for experience in an MSP environment. * Must have a vehicle, valid driver's license and clean ...

Targeted Talent

Systems Administrator

Cambridge, ON · On-site

HyperV, VMware or equivalent certification in relevant programs. * Experience managing enterprise ... Bonus for experience in an MSP environment. * Must have a vehicle, valid driver's license and clean ...

Integris

Account Executive

As a nationally recognized Best Places to Work and a leader in future-ready managed services , were ... Employee Assistance Program Join us in transforming IT services for small and midsize businesses ...

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Msp Program Manager information

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are popular job titles related to Msp Program Manager jobs in Ontario?

For Msp Program Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Msp Program Manager jobs in Ontario look for?

The top searched job categories for Msp Program Manager jobs in Ontario are:

Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Systems Administrator

Targeted Talent

Waterloo, ON • On-site

Full-time

Medical

Re-posted 19 days ago

Job description

Client

Our client is growing quickly. We are looking for a full-time Systems Administrator to be part of their team in Kitchener. They provide the latest technologies in digital phone, high speed internet, web hosting, cloud and managed services.

With their growth, there is potential for you to grow with them and advance your career.

Position Overview:

The Systems Administrator position covers all aspects of the business operations, and is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This candidate participates in technical research and development to enable continuing innovation within the infrastructure.

This candidate is accountable for the following systems: Linux and Windows systems that support the operation and infrastructure of our Managed Service Provider and Internet Service Provider lines of business; Responsibilities on these systems include administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

The clients success is driven by strong Customer service and innovative approach to solutions which couldn’t be possible without a commitment to teamwork.

Tasks and Responsibilities:

  • Perform system migrations via Hyper-V and VMware.
  • Perform daily system monitoring to ensure availability and integrity of all hardware.
  • Review system and application logs and verify completion of scheduled tasks.
  • Ensure systems are fully patched and up to date.
  • Ensure backups are completed and verified successfully.
  • Deploy, maintain and troubleshoot our rapidly expanding infrastructure.
  • Deploy and configure servers with associated hardware and peripherals.
  • Migrate and maintain customer email platforms.
  • Investigate and troubleshoot infrastructure issues internally and for customers.
  • Ensure documentation is up to date and maintained.
  • Monitor and maintain data centers at various locations.
  • Monitor systems for uptime, security and availability.
  • Provide tier 2/3 technical support when required.
  • Participate in on-call rotation.

Skills, Experience and Qualifications:

  • 5+ Years Windows System Administration experience.
  • 2+ Years Linux System Administration experience.
  • Strong understanding of network and storage fundamentals.
  • Strong understanding of monitoring software.
  • Microsoft Certification (MCSA or MCSE) or equivalent certification in relevant programs.
  • HyperV, VMware or equivalent certification in relevant programs.
  • Experience managing enterprise virtualized environments in HyperV or VMware.
  • Experience managing enterprise scale email deployments.
  • Experience administrating Windows Server and Active Directory.
  • Experience deploying and managing NAS and SAN storage environments.
  • Excellent written and verbal communication skills.
  • Bonus for experience in an MSP environment.
  • Must have a vehicle, valid driver’s license and clean driver's abstract.

Benefits and Perks

  • Competitive salary and benefits package.
  • Compensation for on-call rotation.
  • Dynamic team-oriented environment.
  • Opportunity for quick career advancement.
  • Health and Wellness Initiatives.

Note: Candidates must be legally able to work in Canada. Only qualified candidates will be contacted for an interview.

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About Targeted Talent

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Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Vancouver, BC, CA

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