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Msp Manager Jobs in Oregon (NOW HIRING)

MSP Hire, Inc.

MSP Helpdesk Technician

Beaverton, OR · On-site

$22 - $28/hr

Heroic Technologies is a growing Managed IT and Cybersecurity firm serving professional services ... The Role We're looking for an MSP Help Desk Technician who will be the initial point of contact for ...

NetBrain

OR

$115K - $140K/yr

Define MSP and segment-specific pricing models alongside the core direct-sale model, MSP constructs (per-tenant, per-managed-device, white-label, pooled-license), enterprise and mid-market discount ...

Kaseya Careers

OR

$120K - $158K/yr

About the Role Kaseya is building a world-class Lifecycle Marketing function to transform our MSP ... As Senior Lifecycle Product Marketing Manager, you will design, execute, and optimize programs that ...

ATIA Ltd

Sales Manager - Part time

Portland, OR · Remote

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

ATIA Ltd

HR Manager - Internship

Eugene, OR

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

ATIA Ltd

HR Manager - Internship

Corvallis, OR

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

AditiStaffing

ITAM Discovery Analyst

Beaverton, OR

$89K - $121K/yr

We are committed to and passionate about our Clients, MSP Partners and Consultants, consistently ... Asset Management modules. Qualifications * 3+ years direct and relevant working experience

AditiStaffing

Sr. Release Engineer

Beaverton, OR

We are committed to and passionate about our Clients, MSP Partners and Consultants, consistently ... Qualifications * Deep understanding of Configuration Management and Release Engineering

AditiStaffing

Java Developer

Beaverton, OR

$53 - $68.75/hr

We have established ourselves as a thought leader in MSP arena, are part of many MSP advisory panels and are pioneers in global delivery model. Hiring Manager is akin to fill multiple roles for this ...

ConnectWise

Customer Marketing Manager

OR · On-site +1

The Customer Marketing Manager is responsible for building and managing customer marketing programs ... Familiarity with SaaS, technology, MSP, channel, partner ecosystems, or multi-product platform ...

AMN Healthcare

OR · On-site

Additional Experience * Healthcare staffing agency, MSP, VMS, workforce solutions, or contingent labor management experience. * Proven ability to translate workforce data into strategic ...

ATIA Ltd

Sales Partners

Portland, OR

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

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All JobsMsp JobsMsp Manager JobsMsp Manager Jobs in Oregon

Msp Manager information

See Oregon salary details

$25.9K

$62.9K

$122.6K

How much do msp manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for msp manager in Oregon is $62,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $72,400.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Oregon? The most popular types of Msp jobs in Oregon are:
What are popular job titles related to Msp Manager jobs in Oregon? For Msp Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Msp Manager jobs in Oregon look for? The top searched job categories for Msp Manager jobs in Oregon are:
Msp Manager jobs near you
Infographic showing various Msp Manager job openings in Oregon as of July 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,935 per year, or $30.3 per hour.

MSP Helpdesk Technician

MSP Hire, Inc.

Beaverton, OR • On-site

$22 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Heroic Technologies is a growing Managed IT and Cybersecurity firm serving professional services organizations throughout Oregon, Washington, and California — helping them navigate day-to-day IT challenges, strengthen security, and make smarter technology decisions.

Our team believes great technical support starts with great customer service. We work hard to be the best at what we do, while keeping fun and camaraderie part of the team's spirit.

Our Core Values

  • Own It — Take responsibility for outcomes, not just tasks. If a system fails, we fix the system — not just the symptom.
  • Always Be Growing — Technology evolves rapidly. Curiosity and continuous learning are essential.
  • Serve First — Our success is measured by the success of our clients and teammates.
  • Execute With Purpose — We prioritize solutions that produce meaningful outcomes rather than unnecessary complexity.

Despite the name, we believe great outcomes come from strong systems and teamwork, not last-minute rescues. We operate on standards, not heroics. Documentation, accountability, and disciplined execution matter here.

The Role

We're looking for an MSP Help Desk Technician who will be the initial point of contact for our clients — diagnosing and resolving technical issues, and delivering remote support across a range of technologies.

What You'll Do

  • Diagnose and resolve technical issues across the technologies outlined in the Qualifications section — including workstations, servers, networks, Microsoft 365, virtual environments, and related infrastructure
  • Communicate with clients to resolve support issues and provide timely status updates
  • Monitor and respond to service tickets promptly and effectively
  • Alert the Service Coordinator and Service Manager, as needed, for escalation and emergency service
  • Relay client requests for additional services or equipment to the Procurement department
  • Maintain and improve customer satisfaction, reporting any dissatisfaction to the Service Manager
  • Document internal processes, procedures, and best practices
  • Track time accurately against tickets and projects

What We're Looking For

  • At least one year of IT support experience in an MSP or IT services environment
  • Experience in providing remote desktop and end-user support via phone, email, and remote-access tools 
  • Familiarity with core business applications, operating systems, and virtual environments (Azure & Hyper-V)
  • Working knowledge of Microsoft technologies: Windows Server, Microsoft 365, the MS Office suite, Windows 11, and macOS
  • Experience installing and supporting workstations, wireless access points, and UPS batteries
  • Ability to assist with installation of servers, switches, software, and firewalls
  • Familiarity with backup solutions
  • Ability to resolve issues with vendors related to line-of-business applications, copiers/printers, and internet service providers
  • Experience monitoring RMM (Ninja) system alerts and notifications
  • Experience with ConnectWise Manage for service tickets (Hudu experience a plus)
  • CompTIA certifications (A+, Network+, or Security+) are a plus!

What We Offer

  • Full-time, permanent position
  • $22.00–$28.00/hour, depending on experience
  • Medical, Dental, and Vision coverage (TriNet)
  • 401(k) with company match
  • PTO + paid holidays
  • Professional development budget and growth opportunities
  • Regular team-building activities and events
  • Hybrid schedule — at least 2 days/week in the Beaverton office, or travel to client sites

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