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Member Support Supervisor Jobs (NOW HIRING)

Clean Team

Support Supervisor

Lansing, MI · On-site

You are hardworking, a gracious team member and able to get down to the nitty-gritty * You are ... our Support Supervisors to: * Oversee the quality of services provided to customers and secure ...

Apply Early

Living Spaces

Sales Support Supervisor

Draper, UT · On-site

Position Summary The Sales Support Supervisor's primary role is to manage all aspects of Operations ... These include monitoring Team Member interactions with guests, pairing Sales Specialists with ...

Cushman & Wakefield

UKG Support Supervisor

Tampa, FL · On-site

Job Title UKG Support Supervisor Summary The UKG Support Supervisor will be responsible for ... Understands and adapts to the support team member needs, providing regular mentorship, knowledge ...

Cushman & Wakefield

UKG Support Supervisor

Tampa, FL · On-site

Job Title UKG Support Supervisor Summary The UKG Support Supervisor will be responsible for ... Understands and adapts to the support team member needs, providing regular mentorship, knowledge ...

Cushman & Wakefield

UKG Support Supervisor

Tampa, FL · On-site

Job Title UKG Support Supervisor Summary The UKG Support Supervisor will be responsible for ... Understands and adapts to the support team member needs, providing regular mentorship, knowledge ...

Cushman & Wakefield

UKG Support Supervisor

Tampa, FL · On-site

Job Title UKG Support Supervisor Summary The UKG Support Supervisor will be responsible for ... Understands and adapts to the support team member needs, providing regular mentorship, knowledge ...

Cushman & Wakefield

UKG Support Supervisor

Tampa, FL · On-site +1

Job Title UKG Support Supervisor Summary The UKG Support Supervisor will be responsible for ... support team member needs, providing regular mentorship, knowledge transfer, and feedback. • ...

Rocket Carwash

Member Support Specialist

Waukee, IA

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of ... manager or supervisor to maintain operational excellence. * Work as a member of a team in an ...

Smiles Like Yours

Direct Support Supervisor

Richmond, VA · On-site

The Direct Support Supervisor is responsible for coordination and oversight of the daily activities ... May interact with the public, other Company employees, member/residents' families, and caseworkers ...

Rocket Carwash

Member Support Specialist

Altoona, IA

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of ... manager or supervisor to maintain operational excellence. * Work as a member of a team in an ...

Rocket Carwash

Member Support Specialist

Omaha, NE · On-site

$15 - $16/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of ... manager or supervisor to maintain operational excellence. * Work as a member of a team in an ...

Inova

Perioperative Support Supervisor

Fairfax, VA

Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team ... Perioperative Support Supervisor Job Responsibilities: * Ensures that all staff competencies are up ...

Inova

Perioperative Support Supervisor

Falls Church, VA · On-site

Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team ... Perioperative Support Supervisor Job Responsibilities: * Ensures that all staff competencies are up ...

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All JobsMember Support Supervisor Jobs

Member Support Supervisor information

See salary details

$22.5K

$67.9K

$121K

How much do member support supervisor jobs pay per year?

As of Jul 1, 2026, the average yearly pay for member support supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

How does a Member Support Supervisor typically balance overseeing daily team performance with resolving escalated member issues?

As a Member Support Supervisor, you will often juggle monitoring your team's performance metrics—such as response times and customer satisfaction—while also acting as the escalation point for more complex or sensitive member concerns. This requires strong time management and communication skills, as you may need to shift between coaching staff, analyzing trends, and directly interacting with members. Successful supervisors set clear priorities, delegate routine tasks effectively, and maintain open communication channels to ensure both team success and high-quality member support.

What is the difference between Member Support Supervisor vs Customer Service Manager?

AspectMember Support SupervisorCustomer Service Manager
CredentialsHigh school diploma or equivalent; experience in support rolesBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, member support teams, healthcare or financial servicesCustomer service departments across various industries
Employer & Industry UsageCommon in healthcare, insurance, and financial sectorsWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentFocus on support team leadership and member relationsBroader customer service management and strategy

The Member Support Supervisor primarily oversees support teams that assist members or clients, focusing on member relations and support quality. The Customer Service Manager has a broader role, managing customer service operations across various industries. While both roles require strong communication skills and experience in support or service, the Supervisor role is more specialized in member or client support within specific sectors like healthcare or finance.

What does a Member Support Supervisor do?

A Member Support Supervisor oversees a team responsible for assisting members or customers, ensuring their inquiries and issues are resolved efficiently. They monitor team performance, provide coaching and training, and implement procedures to improve service quality. Additionally, they may handle escalated cases, analyze member feedback, and collaborate with other departments to enhance the overall member experience.

What are the key skills and qualifications needed to thrive as a Member Support Supervisor, and why are they important?

To thrive as a Member Support Supervisor, you need strong leadership abilities, experience in customer service, and typically a background in business or a related field. Familiarity with CRM software, help desk ticketing systems, and performance analytics tools is often expected. Excellent communication, conflict resolution, and team motivation skills help you guide your team and ensure positive member experiences. These skills are crucial for maintaining high service standards, fostering a collaborative environment, and achieving organizational goals.
What cities are hiring for Member Support Supervisor jobs? Cities with the most Member Support Supervisor job openings:
What states have the most Member Support Supervisor jobs? States with the most job openings for Member Support Supervisor jobs include:
What job categories do people searching Member Support Supervisor jobs look for? The top searched job categories for Member Support Supervisor jobs are:
Member Support Supervisor jobs near you
Infographic showing various Member Support Supervisor job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 54% Full Time, 18% Part Time, and 23% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.
Support Supervisor

Support Supervisor

Clean Team

Lansing, MI • On-site

Full-time

Medical, Dental, Vision

Posted 14 days ago

Be an early applicant

Job description

At Clean Team we take great pride in our work and strive to meet and exceed our clients' expectations. To get there, it takes outstanding, driven and organized leaders to manager our accounts and coordinate team members. That's where you come in!

As a Support Tech at Clean Team, you will be responsible for the day-to-day operations of your assigned area. We are currently looking for Support Supervisors.

You will fit in at Clean Team if:

  • You are devoted to providing our customers with the highest quality service
  • You are hardworking, a gracious team member and able to get down to the nitty-gritty
  • You are looking for an opportunity to work independently utilizing your leadership skills

We rely on our Support Supervisors to:

  • Oversee the quality of services provided to customers and secure customer retention
  • Control labor and supply costs
  • Identify areas where further training is necessary and identify and retain all-star employees
  • Deliver product and ensure each account is adequately stocked
  • Work together with upper management to provide effective communication
  • Manage your time and prioritize a nightly agenda

Job Qualifications:

  • Skilled at making quality decisions
  • Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict
  • Capability to create a game plan for each evening and week by using effective time management and scheduling

We offer our Support Supervisors

  • Opportunity for advancement
  • Competitive compensation
  • Fuel reimbursement program
  • On-Going Training
  • Uniforms
  • Health, Vision, & Dental Benefits

Clean Team is a regional commercial janitorial company that has been in business for 25 years and counting. Each year our team is consistently growing and expanding.

Job Type: Full-time

Required experience:

  • Supervisor: 1 year

Requirements:

  • Driver's License
  • Reliable Transportation

Job Posted by ApplicantPro