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Member Support Supervisor Jobs Near Me

YMCA

Wellness Coordinator - North YMCA

Columbus, OH · On-site

... and member support. Ideal candidates are passionate about wellness and enjoy leading programs ... Works closely with their supervisor to ensure that assigned programs have access to the necessary ...

Goldfish Swim School

Deck Supervisor

Westerville, OH · On-site

$15 - $19/hr

... member satisfaction. * Complete daily Deck Supervisor logs and monitor student attendance on ... Your deck team feels supported, coached, and clear on expectations before every lesson. * Families ...

Goldfish Swim School

Deck Supervisor

Dublin, OH · On-site

... member satisfaction. * Complete daily Deck Supervisor logs and monitor student attendance on ... Your deck team feels supported, coached, and clear on expectations before every lesson. * Families ...

MOD Pizza

Restaurant Shift Supervisor

Gahanna, OH

$18.28/hr

The Shift Supervisor is responsible for ensuring the right squad member is in the right place and doing the right work to always support guests, we call this deployment. You will need to complete ...

Bone Dry Roofing

Field Supervisor

Columbus, OH · On-site

$60K - $100K/yr

In this role, you will supervise site readiness, oversee safety compliance, and support crew ... member status, or any other characteristic protected by federal, state or local law. This policy of ...

AVI Foodsystems

Route Supervisor, Full-time

Logan, OH · On-site

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Service ... Supports company programs and branch goals * Monitors branch inventory percentages, direct labor ...

McLane Company

Supervisor, Transportation

Lockbourne, OH · On-site

$65K - $75K/yr

... supporting other teams within the organization. As a member of our team, you'll have the chance to ... The Transportation Supervisor provides direct supervision for a group of assigned Drivers. Benefits ...

Bone Dry Roofing

Field Supervisor

Columbus, OH

$60K - $100K/yr

In this role, you will supervise site readiness, oversee safety compliance, and support crew ... member status, or any other characteristic protected by federal, state or local law. This policy of ...

Bone Dry Roofing

Field Supervisor

Columbus, OH

$60K - $100K/yr

In this role, you will supervise site readiness, oversee safety compliance, and support crew ... member status, or any other characteristic protected by federal, state or local law. This policy of ...

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How much do member support supervisor jobs pay per year?

As of Aug 14, 2026, the average yearly pay for member support supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

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Member Support Supervisor jobs near you
A map of the United States highlighting the number of Member Support Supervisor job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Member Support Supervisor job openings in each state, with California having the most at 2 and Alaska the least at 0.

Member Services Support FT

THE JEWISH COMMUNITY CENTER OF GREATER COLUMBUS

Columbus, OH

$18 - $20/hr

Full-time

Re-posted 10 days ago

Job description

The Jewish Community Center of Greater Columbus, OH  43209

MEMBER SERVICES SUPPORT STAFF POSITION DESCRIPTION

Position Title: Member Services Support Staff                      Dept No: 200                               Department: Member Services

Personnel Code:  Support Staff                                           Status:  Non-Exempt                    Supervisor: Director of Member Services

Mission Statement:

The Jewish Community Center of Greater Columbus is a human service agency offering a varied program that is Jewish in nature.  It is committed to enhancing the quality of individual and family life by promoting physical, intellectual, and spiritual wellness.  It provides educational and cultural programs that reflect Jewish heritage, health-related activities, and many services for the community at large.  Through its wide array of programs, the JCC pursues its mission of strengthening the individual, family and community. 

Revised by the Board of Trustees on April 16, 2012

 Vision Statement:

The JCC nurtures a passion for Jewish learning and living.  Through programs and services, the JCC provides comfortable and inviting environments in which the community can thrive.

Revised by the Board of Trustees on April 16, 2012

Agency Expectations:

  • To support the mission of the JCC.   
  • To ensure the highest quality of programs and services and possess a working knowledge of agency programs and services.          
  • To represent the agency and provide the highest quality of customer service to the individuals and groups with whom you come into contact.   
  • To welcome, thank, and engage JCC members and guests daily.  
  • To treat fellow staff with respect.   
  • To adhere to all policies and practices provided in the employee handbook.   
  • To wear JCC Staff ID badge and attend appropriate staff meetings.   
   

Position Summary:  Ensures the best possible member and guest satisfaction through a welcoming, friendly, and positive manner; receives and welcomes people as they enter the JCC either physically or via the telephone; confirms membership status; accurately manages point of sale transactions; triages deliveries and responds to member & guest inquiries. Communicates and works well with teammates and cross-functional partners.

Duties and Responsibilities:

  • Receive members and visitors to the JCC;
  • Confirm membership status for passes and program registration;
  • Keep membership database accurate and up-to-date.
  • Sell and accurately complete sales transactions;
  • Balance cash drawer accurately after each shift;
  • Agency point of contact for Building Operations;
  • Exceed expectations when providing members/visitors with requested information;
    • Promptly refer member/visitor to appropriate staff &/or JCC department
  • Deliver outstanding customer service in a friendly, polite and diplomatic manner;
    • Give member/visitor needs and requests the highest priority
  • Promote new programs to members and staff;
  • Promptly and accurately direct all telephone inquiries;
  • Call 911 and triage phone calls during an emergency;
    • Learn and maintain working knowledge of JCC emergency procedures plan;
  • Receive, verify, and sign for deliveries; communicate delivery to JCC recipient;
  • Provide accurate and timely backup support for the agency’s administrative overflow on an as-needed basis;
  • All other duties as assigned.
  1. Knowledge and Education - Minimum Required or Preferred:  GED required, High School Diploma preferred
  2. Experience - Minimum Required or Preferred: 1+ year of experience as a front desk receptionist, preferably in a hospitality environment
  3. Required Skills:
    1. Personable, diplomatic, & passionate about providing outstanding customer service
    2. Thrives on successfully communicating with a diverse population
    3. Highly organized & attentive to details
    4. Calmly multi-tasks
    5. Consistently maintains a high level of professionalism
    6. Proficient in the use of a computer & related software applications
    7. Proactive and solution-oriented

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