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Member Services Associate Jobs (NOW HIRING)

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

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Member Services Associate information

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$10

$22

$40

How much do member services associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for member services associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What cities are hiring for Member Services Associate jobs?

Cities with the most Member Services Associate job openings:

What are the most commonly searched types of Member Services jobs?

The most popular types of Member Services jobs are:

Who are the top companies hiring for Member Services Associate jobs?

The top employers for Member Services Associate jobs are:

What states have the most Member Services Associate jobs?

States with the most job openings for Member Services Associate jobs include:

Infographic showing various Member Services Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $46,598 per year, or $22.4 per hour.

Member Services Associate

SYUFY GROUP

Boise, ID • On-site

$11/hr

Part-time

Retirement

Re-posted 24 days ago


Job description

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.
If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!
POSITION SUMMARY:
The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner as well as helping the member/guest with their needs.
The Member Services Associate reports directly to the Member Service Lead and General Manager.
COMPENSATION AND BENEFITS INCLUDE:
  • Hourly rate of pay, based on relevant experience to the role.
  • 401K with dollar for dollar match up to 4%.
  • Complimentary Club membership.
  • Discounts on Club goods and services.
  • Flexible scheduling.

QUALIFICATIONS:
  • Excellent communication and customer service skills.
  • Standing for long periods of time.
  • Working knowledge of basic computer skills.
  • Ability to lift 50 lbs.
  • Memorizing the company's TI script, guest greeting, and phone greeting.
  • Memorizing Fuel Center menu and nutrition information (within 30 days of employment)
  • PFC University Certification (company-provided training within 60 days of employment)

For more information about Villa Sport, please visit our website at www.villasport.com.
EQUAL EMPLOYMENT OPPORTUNITY
It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.