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Member Services Associate Jobs (NOW HIRING)

powerwell

Member Services Associate

Orland Park, IL

Member Services Associate Location: Orland Park Health & Fitness Center Type: Part Time Anticipated Schedule: Mondays 8am-12pm, Tuesdays 4:30am-10:30am and Wednesdays 9am-1pm Benefits: Complimentary ...

powerwell

$15/hr

Member Services Associate Location: Kishwaukee Health & Wellness Center Type: Part time ($15.00/hr) Summary: We improve life and we're here to serve. What you do is something special and contributes ...

powerwell

Member Services Associate

Mount Carmel, OH

Member Services Associate Location: Mount Carmel Fitness Center; Lewis Center, Ohio Type: part time Summary: We improve life and we're here to serve. What you do is something special and contributes ...

Cooper Aerobics

Member Services Associate

Dallas, TX · On-site

The Member Services Associate is responsible for providing excellent customer service to members and guests at Cooper Fitness Center. Their primary role is to service members and guests in the ...

powerwell

Member Services Associate

Mount Carmel, OH

Member Services Associate Location: Mount Carmel Fitness Center; Lewis Center, Ohio Type: part time Summary: We improve life and we're here to serve. What you do is something special and contributes ...

Power Wellness

Member Services Associate

Roscoe, IL · On-site

Member Services Associate Location: NorthPointe Wellness Type: Part Time $15.00 - Days, Afternoons, Evenings and Weekends. This person will be crossed trained as a Children's Area Associate as well ...

powerwell

Member Services Associate

Mayville, ND

Member Services Associate Location: NorthPointe Wellness Type: Part Time $15.00 - Days, Afternoons, Evenings and Weekends. This person will be crossed trained as a Children's Area Associate as well ...

powerwell

Member Services Associate

Mayville, ND · On-site

Member Services Associate Location: NorthPointe Wellness Type: Part Time $15.00 - Days, Afternoons, Evenings and Weekends. This person will be crossed trained as a Children's Area Associate as well ...

Power Wellness

Member Services Associate

Clive, IA · On-site

Member Services Associate Location: MercyOne Health & Fitness Center Type: Part Time Summary: We improve life and we're here to serve. What you do is something special and contributes towards ...

powerwell

Member Services Associate

Orland Park, IL · On-site

Member Services Associate Location: Orland Park Health & Fitness Center Type: Part Time Anticipated Schedule: Mondays 8am-12pm, Tuesdays 4:30am-10:30am and Wednesdays 9am-1pm Benefits: Complimentary ...

powerwell

Member Services Associate

Orland Park, IL · On-site

Member Services Associate Location: Orland Park Health & Fitness Center Type: Part Time Anticipated Schedule: Mondays 8am-12pm, Tuesdays 4:30am-10:30am and Wednesdays 9am-1pm Benefits: Complimentary ...

powerwell

Member Services Associate

Orland Park, IL · On-site

Member Services Associate Location: Orland Park Health & Fitness Center Type: Part Time Anticipated Schedule: Mondays 8am-12pm, Tuesdays 4:30am-10:30am and Wednesdays 9am-1pm Benefits: Complimentary ...

Power Wellness

Member Services Associate

Huntley, IL · On-site

$15/hr

Member Services Associate Location: Northwestern Medicine Huntley Health & Fitness Center Hourly Rate: $15.00 Shifts Available: * Mondays 4pm-7:15pm * Wednesdays 4pm-7pm * Fridays 2pm-6pm Summary: We ...

Power Wellness

Member Services Associate

Dekalb, IL · On-site

$15/hr

Member Services Associate Location: Kishwaukee Health & Wellness Center Type: Part time ($15.00/hr) Summary: We improve life and we're here to serve. What you do is something special and contributes ...

powerwell

Member Services Associate

Cincinnati, OH

Member Services Associate Location: Mercy HealthPlex Queen City Type: Part time This position works every other week, with the following shifts during the scheduled week: Wednesday: 5:00 PM - 9:00 PM ...

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Member Services Associate information

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$10

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How much do member services associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for member services associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Member Services Associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

Is a CSA job stressful?

A Member Services Associate role can be stressful at times due to handling customer inquiries, resolving issues, and managing multiple tasks simultaneously. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What is the job description of a service associate?

A Member Services Associate is responsible for assisting members or customers by providing information, resolving issues, and processing transactions. They often handle inquiries via phone, email, or in person, and use customer management systems to document interactions. Strong communication skills and familiarity with relevant software are essential for this role.

What is a member services associate?

A member services associate is a customer service professional who assists members or clients by answering questions, resolving issues, and providing information about products or services. They often work in environments like healthcare, fitness, or financial organizations and may use tools such as CRM software to manage member interactions.

How does a Member Services Associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are Member Services Associates?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

What jobs pay 4000 a week without a degree?

Member Services Associate roles typically do not pay $4,000 a week; high-paying jobs that do often require specialized skills, experience, or certifications. Some high-earning roles without a degree include sales managers, real estate brokers, or certain skilled trades like electricians or commercial pilots, but these usually involve significant experience or licensing. Most jobs paying this amount without a degree are rare and often involve commission, bonuses, or entrepreneurial efforts.
What cities are hiring for Member Services Associate jobs? Cities with the most Member Services Associate job openings:
What are the most commonly searched types of Member Services jobs? The most popular types of Member Services jobs are:
Who are the top companies hiring for Member Services Associate jobs? The top employers for Member Services Associate jobs are:
What states have the most Member Services Associate jobs? States with the most job openings for Member Services Associate jobs include:
Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,598 per year, or $22.4 per hour.

Member Services Associate

powerwell

Orland Park, IL

Other

Medical, Life

Posted 2 days ago

Job description

Position Title: Member Services Associate
Location: Orland Park Health & Fitness Center
Type: Part Time

Anticipated Schedule: Mondays 8am-12pm, Tuesdays 4:30am-10:30am and Wednesdays 9am-1pm

Benefits: Complimentary membership for you and one other member in your household.

Summary: 
We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Power Wellness serves hospitals, healthcare systems, universities and community colleges with varying portfolios. We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center. 

The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention. 

Essential Duties and Responsibilities: 
1. Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable. 
2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services. 
3. Schedule all appointments via core business software (Compete), including reminder phone calls, cancellations and notifying associates of appointments per policy. 
4. Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer. 
5. Proficiently enroll members via contract, explaining membership, obtaining signature and payment and providing member handbook. 
6. Effective radio communication with all departments as needed. 
7. Work towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction. 
8. Maintain an average of 5 working shifts per month to ensure ability to perform job. 
9. Must be able to stand for length of shift (generally 3-6 hours at a time). 
10. Other duties as assigned. 

Qualifications: 
• High School diploma or GED preferred. 
• 1 year certificate from college or technical school preferred. 
• Minimum 6 months of related experience or training preferred. 
• 2-3 years of sales, reception and computer skills preferred. 
• CPR/AED certification required within 90 days of hire. 
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner. 
• Ability to multi-task and maintain a controlled and professional demeanor. 
• Proficient computer skills.

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