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Member Services Associate Jobs in Ontario (NOW HIRING)

Optimize Financial Group

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Financial Services Associate

Toronto, ON · On-site

We are looking for a Financial Service Associate to join our team. This back-office role requires ... As a member of the Financial Services Team, your role would entail: * Assisting the Tax Department ...

Marriott

Guest Services Associate

Ottawa, ON · On-site

... a member of our Human Resources team will respond to your request. Please note that this phone ... We want our associates to embrace their own well-being practices both on and off property. You are ...

Meridian Credit Union

As Financial Services Associate ... As a senior member of the branch sales/leadership team, the primary responsibilities for this ...

P1FCU

... services, respond to problems, and direct members to the appropriate people. Major Duties and ... associates generally regarding routine matters for purposes of giving or obtaining information ...

EoS Fitness

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

EoS Fitness

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

EoS Fitness

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

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All JobsMember Services Associate JobsMember Services Associate Jobs in Ontario

Member Services Associate information

See Ontario salary details

$8

$16

$24

How much do member services associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for member services associate in Ontario is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.03 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Ontario?

The most popular types of Member Services jobs in Ontario are:

What cities in Ontario are hiring for Member Services Associate jobs?

Cities in Ontario with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,410 per year, or $16.1 per hour.

Environmental Services Associate

Canadian Automobile Association (CAA)

Thornhill, ON

Full-time

Re-posted 16 days ago

Job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members' safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors' mobility, and consumer protection. Associates share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.


Join our growing team where everyone belongs!

Position Details

What You Will Do

  • Clean offices, meeting rooms, kitchens, and common areas
  • Assist with room setup and teardown
  • Handle garbage, recycling, and waste disposal
  • Maintain cleanliness of all business areas (inside and outside)
  • Report on maintenance issues and support minor tasks, changing light bulbs, and providing back-up security access cards
  • Maintain cleaning logs and documentation
  • Assist with vendor coordination as needed
  • Respond to ad hoc cleaning requests
  • Monitor supply levels and notify manager when low
  • Support inspections and audits
  • Ensure adherence to occupational health and safety policies and building security guidelines
  • Enforce proper use of PPE

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

  • Grade 12 and/or any related college or apprenticeship training program related to the facilities or office services operations
  • Minimum 2 years environmental services or cleaning services experience
  • Basic building maintenance experience
  • Valid driver's license

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted. 

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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