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Member Services Associate Jobs in Ontario (NOW HIRING)

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

... services, and identify referral opportunities * Accept/create leads and ensure correct referral ... Participate fully as a team member, continuallyimprovingknowledge andkeepingothers informed and up ...

New

... services, and identify referral opportunities * Accept/create leads and ensure correct referral ... Participate fully as a team member, continually improving knowledge and keeping others informed and ...

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Provide information about gym services, programs, and membership options. * Address member ...

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Provide information about gym services, programs, and membership options. * Address member ...

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Provide information about gym services, programs, and membership options. * Address member ...

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Provide information about gym services, programs, and membership options. * Address member ...

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Provide information about gym services, programs, and membership options. * Address member ...

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Provide information about gym services, programs, and membership options. * Address member ...

FP Client Service Associate

Toronto, ON · Remote

CA$52K - CA$74K/yr

The Client Service Associate (CSA) provides a high level of dedicated sales and service support to ... Participate fully as a member of the team, support a positive and service-oriented work environment ...

... services, and identify referral opportunities * Accept/create leads and ensure correct referral ... Participate fully as a team member, continually improving knowledge and keeping others informed and ...

Showing results 21-40

Member Services Associate information

See Ontario salary details

$8

$16

$24

How much do member services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for member services associate in Ontario is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.03 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Ontario?

The most popular types of Member Services jobs in Ontario are:

What cities in Ontario are hiring for Member Services Associate jobs?

Cities in Ontario with the most Member Services Associate job openings:

Infographic showing various Member Services Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,410 per year, or $16.1 per hour.

Member Services Consultant (Kingston, 12-Month FT Contract)

Canadian Automobile Association (CAA)

Kingston, ON • On-site

Full-time

Re-posted 27 days ago


Job description

About Us

At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.As atrusted Member-based organization, we provide products and services that are essential to Members' safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors' mobility, and consumer protection. Associates share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Services (CAA SCO)  is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

Join our growing team where everyone belongs!

Position Details

What you will do:


As a Member Service Consultant (MSC) you will have the proven ability to provide exceptional experiences to our Members. In this role, you would be required to sell Memberships, and merchandise.

You will also be required to make car rental reservations, take passport photos, issue International Driving permits and educate and provide Travel Insurance options to our Members.


Total compensation for this role will be determined by the terms and schedules under the applicable collective agreement

Who You Are: 

  • 2-3 years customer service and sales experience in a retail environment
  • Excellent communication skills both written and oral
  • TICO certification completion or working towards/ willing to complete
  • Available to work flexible store operation hours
  • Post-secondary education in Travel and Tourism, or related field is a strong asset

Please note that internal applicants are asked to formally express their interest by applying online no later than 5 business days of the position being posted. 

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.