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Member Services Associate Jobs (NOW HIRING)

AEG

Member Services Associate

Newton, MA · On-site

$25/hr

As a Member Services Associate, you'll play a key role in creating a welcoming, inclusive, and professional experience for every family, player, and guest who walks through our doors. We are a fun ...

Villa Sport

Member Services Associate

Eagle, ID · On-site

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

AEG Presents

Member Services Associate

Manhattan, NY

$25/hr

As a Member Services Associate, you'll play a key role in creating a welcoming, inclusive, and professional experience for every family, player, and guest who walks through our doors. We are a fun ...

AEG

Member Services Associate

Yonkers, NY · On-site

$25/hr

As a Member Services Associate, you'll play a key role in creating a welcoming, inclusive, and professional experience for every family, player, and guest who walks through our doors. We are a fun ...

SYUFY GROUP

Member Services Associate

Meridian, ID · On-site

$11/hr

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

AEG Presents

Member Services Associate

Yonkers, NY

$25/hr

As a Member Services Associate, you'll play a key role in creating a welcoming, inclusive, and professional experience for every family, player, and guest who walks through our doors. We are a fun ...

SYUFY GROUP

Member Services Associate

Eagle, ID · On-site

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

Villa Sport

Member Services Associate

Boise, ID

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

SYUFY GROUP

Member Services Associate

Meridian, ID · On-site

$11/hr

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

Villa Sport

Member Services Associate

Boise, ID

$11/hr

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

Villa Sport

Member Services Associate

Meridian, ID · On-site

$11/hr

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

SYUFY GROUP

Member Services Associate

Meridian, ID · On-site

$11/hr

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

SYUFY GROUP

Member Services Associate

Boise, ID · On-site

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

SYUFY GROUP

Member Services Associate

Meridian, ID · On-site

$11/hr

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

Villa Sport

Member Services Associate

Boise, ID · On-site

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

SYUFY GROUP

Member Services Associate

Meridian, ID

$11/hr

The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a ...

AEG

Member Services Associate

Manhattan, NY · On-site

$25/hr

As a Member Services Associate, you'll play a key role in creating a welcoming, inclusive, and professional experience for every family, player, and guest who walks through our doors. We are a fun ...

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Member Services Associate information

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$10

$22

$40

How much do member services associate jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for member services associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Member Services Associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

Is a CSA job stressful?

A Member Services Associate role can be stressful at times due to handling customer inquiries, resolving issues, and managing multiple tasks simultaneously. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, corporate executives, or successful entrepreneurs. These positions often require advanced skills, significant experience, or ownership of a business, and may involve irregular or project-based work schedules.

What is a member services associate?

A member services associate is a customer service professional who assists members or clients by answering questions, resolving issues, and providing information about products or services. They often work in environments like healthcare, fitness, or financial organizations and may use tools such as CRM software to manage member interactions.

How does a Member Services Associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What job makes $10,000 a month without a degree?

A Member Services Associate typically does not earn $10,000 a month without specialized skills or experience; such high earnings are uncommon for entry-level roles. High-paying jobs without a degree often include sales, real estate, or entrepreneurship, but they usually require significant effort, skills, or certifications. Most roles paying this amount are in fields like sales management, business ownership, or specialized trades, which may not require a traditional degree but do demand experience or licensing.

What are Member Services Associates?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.
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What states have the most Member Services Associate jobs? States with the most job openings for Member Services Associate jobs include:
Member Services Associate jobs near you

Member Services Associate

AEG

Newton, MA • On-site

$25/hr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

Who We Are
Court 16's mission is to offer a unique and holistic tennis experience to kids and adults of all physical abilities and social and geographical backgrounds in a safe environment curated specifically for them. With custom-designed courts, world-class instruction, and an unwavering commitment to inclusion, Court 16 offers a tennis experience unlike any other. At our core is Court 16's dedication to fostering the values of sportsmanship, discipline, and inclusion conveyed through well-rounded activities and a culture embedded in fair play.
We're excited to be opening a brand new location in Newton, MA, just outside Boston & Allston, MA and are actively hiring passionate Member Services Associates to help us build our community from the ground up.
Why Join Court 16?
At Court 16, we're redefining what it means to deliver exceptional service in a sports environment. As a Member Services Associate, you'll play a key role in creating a welcoming, inclusive, and professional experience for every family, player, and guest who walks through our doors.
We are a fun, customer-centric, and mission-driven team that values attention to detail, clear communication, and a collaborative work ethic. If you're passionate about hospitality, thrive in fast-paced environments, and want to contribute to a growing community, you'll find your place here.
Position Overview
The Member Services Associate is a key part of successful club operations including client services, facility upkeep, sales, inventory management, product knowledge, and program facilitation. They provide support to the management and coaching teams, as the team works together to provide each guest with a valuable experience.
This is a great position for someone looking to utilize their administrative and customer service experience while growing their skills in marketing, the sports industry, operations management, sales, and business development. We aim to help professionals grow personally and thrive in various positions at Court 16 and beyond. All Court 16 team members are entrusted with exciting responsibilities, and we strive to create a positive and inclusive work environment where all passionate individuals can succeed.
Key Responsibilities
Customer Service
  • Deliver an exceptional client experience through professionalism, consistency, and attention to detail.
  • Serve as the primary point of contact for all client inquiries, registrations, and daily check-ins.
  • Welcome clients with warmth and efficiency, ensuring smooth transitions into programs.
  • Maintain a clean, organized, and inviting facility-including opening/closing procedures and court setups.
  • Accurately manage client records for attendance, payments, and required documentation.
  • Collaborate with staff to support events, camps, and consistent program delivery.

Sales & Program Growth
  • Engage with current and prospective clients to promote programs and membership options.
  • Recommend packages, private sessions, or upgrades based on client interests and goals.
  • Assist in achieving monthly sales and retention goals through follow-ups and lead conversion.
  • Contribute to marketing efforts, community events, and brand visibility initiatives throughout the Greater Boston area.
  • Support scheduling, inventory, and operational planning to maximize program efficiency.

What We're Looking For
  • Experience working in guest/customer service and adapting communication styles accordingly.
  • Strong organizational and prioritization skills, with extreme attention to detail.
  • Consistently responsive and able to use creative thinking and resourcefulness in new or ambiguous situations.
  • Proficiency with computer and technology systems; familiarity with Google Suite, MindBody, and HubSpot is a plus.
  • Ability to maintain confidentiality and use appropriate discretion.
  • Interest in learning new skills and taking on new responsibilities when appropriate.

What You'll Get
  • $25.00/hour (exact compensation may vary based on skills, experience, and qualifications)
  • Be part of launching our brand new location in Newton, Massachusetts.
  • Benefits & Perks (In a Nutshell):
    • Comprehensive benefits including health insurance support, retirement with employer match, and paid time off.
    • Quarterly wellness stipends and employee perks like program discounts, retail commissions, referral bonuses, and shift coverage incentives.
    • Weekly snacks, fruit, coffee/tea, monthly team meals, and annual celebrations.
    • Access to our state-of-the-art tennis and pickleball facility.
    • A mission-driven workplace focused on excellence, inclusion, and professional growth.
    • Significant opportunities to expand your role and advance within the company.

Let's Build Something Great Together
At Court 16, we're more than just a tennis and pickleball club. We're building a community centered around connection, inclusivity, and exceptional experiences. As a Member Services Associate, you'll be at the heart of that mission, helping create a space where every member feels welcome and supported.
If you're passionate about hospitality, enjoy working in a dynamic environment, and want to be part of a growing team, we encourage you to apply.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
  1. Are you legally authorized to work in the United States?
  2. Will you now or in the future require visa sponsorship to work in the United States?
  3. Are you able to perform the essential functions of this job, with or without reasonable accommodations?
  4. Do you have experience in customer service and/or client engagement?
  5. Do you have experience in sales and/or proactive outreach?

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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