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Medical Service Representative Jobs (NOW HIRING)

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Customer Service Representative

Tuscaloosa, AL · On-site

$14.75 - $20.25/hr

... ) to join our team ... In this role, you will be responsible for processing orders for durable medical equipment (DME) and ...

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Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

... ) to join our team ... In this role, you will be responsible for processing orders for durable medical equipment (DME) and ...

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Customer Service Representative

Fort Payne, AL · On-site

$13 - $17.75/hr

... ) to join our team ... In this role, you will be responsible for processing orders for durable medical equipment (DME) and ...

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Medical Customer Service Representative

Mobile, AL · On-site

$16.50 - $20.75/hr

As a Medical Customer Service Representative, you will be an essential part of the medical equipment office team supporting multiple departments by managing patient interactions and administrative ...

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Customer Service Representative

Pensacola, FL · On-site

$15.25 - $20.50/hr

... ) to join our team ... In this role, you will be responsible for processing orders for durable medical equipment (DME) and ...

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Showing results 1-20

Medical Service Representative information

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$13

$16

$18

How much do medical service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for medical service representative in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Service Representative, and why are they important?

To thrive as a Medical Service Representative, you generally need strong knowledge of medical terminology, customer service skills, and at least a high school diploma or equivalent; some employers may prefer postsecondary education in healthcare administration. Familiarity with healthcare management systems, insurance processing software, and electronic health records (EHRs) is typically required. Exceptional communication, problem-solving abilities, and attention to detail are standout soft skills for this role. These competencies are crucial for efficiently assisting patients, managing sensitive information, and ensuring seamless coordination between patients, providers, and insurers.

What are the typical daily responsibilities of a Medical Service Representative in a healthcare setting?

Medical Service Representatives typically handle a variety of tasks each day, such as scheduling patient appointments, verifying insurance coverage, and answering patient inquiries both in person and over the phone. They also process medical billing, maintain patient records, and serve as a liaison between patients and healthcare providers. The role requires strong organizational skills and the ability to multitask in a fast-paced environment, as representatives often coordinate with medical staff, insurance companies, and patients to ensure smooth operations.

What are Medical Service Representatives?

Medical Service Representatives, also known as medical sales representatives or pharmaceutical sales reps, are professionals who promote and sell medical products, equipment, or pharmaceuticals to healthcare providers. They act as a liaison between medical companies and healthcare professionals, providing information about new products, answering technical questions, and ensuring that clients have the necessary resources. Their role often involves traveling to clinics, hospitals, or doctors' offices to build relationships and keep clients updated on the latest medical advancements.

What is the difference between Medical Service Representative vs Medical Sales Representative?

AspectMedical Service RepresentativeMedical Sales Representative
CredentialsHigh school diploma or equivalent; certification preferredHigh school diploma; often requires sales or medical certifications
Work EnvironmentHospitals, clinics, medical officesMedical device or pharmaceutical companies, client sites
Employer & IndustryHealthcare providers, medical equipment companiesPharmaceuticals, medical device manufacturers
Primary FocusProviding medical services, patient supportPromoting and selling medical products

The Medical Service Representative primarily focuses on supporting healthcare providers and patients through service and education, while the Medical Sales Representative concentrates on selling medical products and equipment. Both roles require healthcare knowledge but differ in their core responsibilities and work environments.

What cities are hiring for Medical Service Representative jobs? Cities with the most Medical Service Representative job openings:
What states have the most Medical Service Representative jobs? States with the most job openings for Medical Service Representative jobs include:
Infographic showing various Medical Service Representative job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 94% Full Time, and 4% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,103 per year, or $16.4 per hour.

Route Service Representative

NIXON MEDICAL

Edison, NJ

$85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Nixon Medical rating

6.2

Company rating: 6.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

17th of 56 rated cleaning companies


Job description

Description

Route Service Representative


Schedule: Monday - Friday, early morning start, no nights or weekends

Earnings: Guaranteed $1,000/week, with the opportunity to earn $85,000 or more per year through commissions


Join Nixon Medical and Build Your Future!

At Nixon Medical, we deliver more than just medical linens-we deliver outstanding service to healthcare professionals. As a Route Service Representative (RSR), you are the face of our company, providing exceptional customer service while managing your own route with independence and flexibility. If you thrive in a customer-focused, active work environment and are looking for a high-paying career with growth potential, this is the role for you!


What You'll Do:

Provide Outstanding Customer Service - Be the trusted point of contact for our healthcare clients.

Manage Inventory - Ensure customers receive the right products on time.

Deliver & Pick Up medical linens and garments on an assigned route.

Grow Your Route - Recommend additional products and services to expand revenue and earnings.

Load & Unload company trucks to ensure accurate and timely deliveries.

Requirements

What We're Looking For

Customer-focused, friendly, and professional

Self-motivated and independent - You take ownership of your route and service quality.

Strong communication skills - Build lasting relationships with customers.

Ability to lift, push, and pull up to 75 lbs.

Valid driver's license with a clean driving record.

DOT physical required.

3+ years of customer service experience preferred.


Why Choose Nixon Medical?

High Earnings Potential: Start at $1,000/week guaranteed and grow your earnings to $85,000 or more per year with commissions.

Monday - Friday Workweek: No nights, weekends, or holidays, allowing for a great work-life balance.

Career Growth: 80% of our Service Managers are promoted from within!

Comprehensive Benefits Package:

  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Quarterly Customer Service Bonus Program
  • Company-Paid Life Insurance
  • Employee Assistance Program

Training & Development: Learn and grow with our Nixon Medical Service Academy. Stable & Family-Oriented Culture: Be part of a growing, family-owned company that values its associates.


At Nixon Medical, we believe in growing and creating opportunities that enrich each other's lives. We are committed to fostering a diverse, equitable, and inclusive workforce while delivering best-in-class solutions for our customers. Apply Today and Take the Next Step in Your Career!


About Nixon Medical

For more than 55 years, Nixon Medical has been a trusted leader in providing premium medical apparel and linens to outpatient healthcare centers. Our commitment to exceptional service has earned us partnerships with some of the largest regional health systems in the United States, and we proudly serve over 10,000 locations every week. As a mission-driven organization, we've built an award-winning workplace culture rooted in respect, integrity, and growth. Our mission - to grow and create opportunities that enrich each other's lives - comes to life through a culture focused on helping our associates become the best versions of themselves while empowering our customers to deliver outstanding patient care.


Nixon Medical is proud to partner with Work Step, a cutting-edge text messaging-based associate feedback platform, to drive an amazing culture of associate engagement and continuous improvement.


We believe to grow and create opportunities that enrich each other's lives, opportunities must be available to all. Our commitment to having a diverse, equitable, and inclusive workforce will strengthen our progress to continue offering long-term career opportunities while providing best in class solutions for our customers.


Nixon Medical is an EEO/Affirmative Action Employer.



What Nixon Medical employees say

Hours and flexibility

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