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Medical Service Representative Jobs in Chicago, IL

Allied

Medical Client Service Representative

Chicago, IL · Remote

$23 - $24/hr

POSITION SUMMARY The Client Service Representative is responsible for providing excellent client ... EXPERIENCE AND SKILLS * 1 to 3 years of Medical Claims experience is required. * Claim processing ...

Copart, Inc.

Customer Service Representative

Chicago, IL · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Occasional overtime as needed Pay $20.03 - $22.58 per hour Benefits Summary: • Medical/Dental ...

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Medical Service Representative information

See Chicago, IL salary details

$14

$16

$19

How much do medical service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical service representative in Chicago, IL is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $17.36 per hour, depending on experience, location, and employer.

What is a medical service representative?

Medical Service Representatives, also known as medical sales representatives or pharmaceutical sales reps, are professionals who promote and sell medical products, equipment, or pharmaceuticals to healthcare providers. They act as a liaison between medical companies and healthcare professionals, providing information about new products, answering technical questions, and ensuring that clients have the necessary resources. Their role often involves traveling to clinics, hospitals, or doctors' offices to build relationships and keep clients updated on the latest medical advancements.

What are the typical daily responsibilities of a medical service representative?

Medical Service Representatives typically handle a variety of tasks each day, such as scheduling patient appointments, verifying insurance coverage, and answering patient inquiries both in person and over the phone. They also process medical billing, maintain patient records, and serve as a liaison between patients and healthcare providers. The role requires strong organizational skills and the ability to multitask in a fast-paced environment, as representatives often coordinate with medical staff, insurance companies, and patients to ensure smooth operations.

What are the key skills and qualifications needed to thrive as a medical service representative, and why are they important?

To thrive as a Medical Service Representative, you generally need strong knowledge of medical terminology, customer service skills, and at least a high school diploma or equivalent; some employers may prefer postsecondary education in healthcare administration. Familiarity with healthcare management systems, insurance processing software, and electronic health records (EHRs) is typically required. Exceptional communication, problem-solving abilities, and attention to detail are standout soft skills for this role. These competencies are crucial for efficiently assisting patients, managing sensitive information, and ensuring seamless coordination between patients, providers, and insurers.

What is the difference between Medical Service Representative vs Medical Sales Representative?

AspectMedical Service RepresentativeMedical Sales Representative
CredentialsHigh school diploma or equivalent; certification preferredHigh school diploma; often requires sales or medical certifications
Work EnvironmentHospitals, clinics, medical officesMedical device or pharmaceutical companies, client sites
Employer & IndustryHealthcare providers, medical equipment companiesPharmaceuticals, medical device manufacturers
Primary FocusProviding medical services, patient supportPromoting and selling medical products

The Medical Service Representative primarily focuses on supporting healthcare providers and patients through service and education, while the Medical Sales Representative concentrates on selling medical products and equipment. Both roles require healthcare knowledge but differ in their core responsibilities and work environments.

Is a Medical Service Representative an entry-level job?

A Medical Service Representative is often considered an entry-level position that typically requires a high school diploma or equivalent. It involves tasks such as customer service, basic medical knowledge, and communication skills, with opportunities for on-the-job training and career advancement.
Medical Service Representative jobs near you
Infographic showing various Medical Service Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $35,131 per year, or $16.9 per hour.

Patient Service Representative

Solve IT Strategies, Inc.

Chicago, IL • On-site

$18 - $23/hr

Full-time

Re-posted 28 days ago

Job description

Responsibilities

  • Update and verify patient information at every visit
  • Assist patients with filling out patient history forms, consent forms and payment contract forms
  • Receive and process cash and credit card payments for medical services rendered
  • Review patient accounts, identify delinquent accounts and collect overdue payments
  • Answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member

Requirements and skills

  • Proven work experience as a Patient Service Representative or similar role
  • Epic system intermediate to advanced experience
  • Knowledge of medical terms and practices
  • Professional manner and appearance
  • Strong interpersonal and communication skills
  • Meticulous attention to detail
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
  • High school diploma or equivalent preferred
Solve IT Strategies logo

About Solve IT Strategies

Sourced by ZipRecruiter

We are a technology staffing firm, offering a comprehensive suite of services designed to cater to the dynamic and specialized needs of businesses in the constantly evolving tech sector. Our core services revolve around the recruitment and placement of highly skilled IT professionals, including software developers, data scientists, network engineers, and cybersecurity experts, addressing staffing gaps and project-specific requirements. We excel in identifying and thoroughly vetting top talent, ensuring that candidates not only possess the right technical skills but also align with our clients' unique cultural requirements.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2016

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