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Medical Service Representative Jobs in California

Advanced Medical

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

... medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development.

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

... medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training . Work for a company that's trusted in the Pacifica community. We invest in your professional development.

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA

$18 - $25/hr

... medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training . Work for a company that's trusted in the Pacifica community. We invest in your professional development.

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

... medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development.

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Medical Service Representative information

See California salary details

$13

$16

$18

How much do medical service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for medical service representative in California is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $16.59 per hour, depending on experience, location, and employer.

What is a medical service representative?

Medical Service Representatives, also known as medical sales representatives or pharmaceutical sales reps, are professionals who promote and sell medical products, equipment, or pharmaceuticals to healthcare providers. They act as a liaison between medical companies and healthcare professionals, providing information about new products, answering technical questions, and ensuring that clients have the necessary resources. Their role often involves traveling to clinics, hospitals, or doctors' offices to build relationships and keep clients updated on the latest medical advancements.

What are the typical daily responsibilities of a medical service representative?

Medical Service Representatives typically handle a variety of tasks each day, such as scheduling patient appointments, verifying insurance coverage, and answering patient inquiries both in person and over the phone. They also process medical billing, maintain patient records, and serve as a liaison between patients and healthcare providers. The role requires strong organizational skills and the ability to multitask in a fast-paced environment, as representatives often coordinate with medical staff, insurance companies, and patients to ensure smooth operations.

What are the key skills and qualifications needed to thrive as a medical service representative, and why are they important?

To thrive as a Medical Service Representative, you generally need strong knowledge of medical terminology, customer service skills, and at least a high school diploma or equivalent; some employers may prefer postsecondary education in healthcare administration. Familiarity with healthcare management systems, insurance processing software, and electronic health records (EHRs) is typically required. Exceptional communication, problem-solving abilities, and attention to detail are standout soft skills for this role. These competencies are crucial for efficiently assisting patients, managing sensitive information, and ensuring seamless coordination between patients, providers, and insurers.

What is the difference between Medical Service Representative vs Medical Sales Representative?

AspectMedical Service RepresentativeMedical Sales Representative
CredentialsHigh school diploma or equivalent; certification preferredHigh school diploma; often requires sales or medical certifications
Work EnvironmentHospitals, clinics, medical officesMedical device or pharmaceutical companies, client sites
Employer & IndustryHealthcare providers, medical equipment companiesPharmaceuticals, medical device manufacturers
Primary FocusProviding medical services, patient supportPromoting and selling medical products

The Medical Service Representative primarily focuses on supporting healthcare providers and patients through service and education, while the Medical Sales Representative concentrates on selling medical products and equipment. Both roles require healthcare knowledge but differ in their core responsibilities and work environments.

What are popular job titles related to Medical Service Representative jobs in CA? For Medical Service Representative jobs in CA, the most frequently searched job titles are:
Medical Service Representative jobs near you
Infographic showing various Medical Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,657 per year, or $16.2 per hour.

Patient Services Representative (Medical and Cosmetic Dermatology)

Berman Skin Institute

Placerville, CA • On-site

Full-time

Life, PTO

Re-posted 18 days ago

Job description

About Berman Skin Institute (BSI): Founded a quarter century ago by David Berman, M.D., a board-certified dermatologist, BSI's mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide patients with the best possible dermatologic care. Berman Skin Institute is a group of dermatology clinics with eleven medical clinic locations across Northern California, including Los Altos, Cameron Park, Fremont, Placerville, Pleasanton, Roseville, Sacramento, San Francisco, Tracy, Walnut Creek and Yuba City. With a well-established and diverse patient population, BSI has a set of broad and comprehensive service offerings, including medical and surgical dermatology, including treatment for acne, moles, allergic skin reactions, autoimmune diseases, skin infections, Mohs skin cancer surgery, cosmetic dermatology (including laser treatment of unwanted hair, sun damage and wrinkled skin, unwanted tattoos, red or brown discoloration of the skin, varicose/spider veins of the legs and face, etc), skin care products and medi-spa/aesthetician treatments such as chemical peels, microdermabrasion, and HydraFacials. BSI is one of the largest skin laser centers in the world, with over 50 lasers on site, and many other non-laser devices for skin and hair conditions, such as 4 ARTAS robots for hair transplant.
BSI has a talented and passionate team who strives to deliver the best possible patient care. The patient experience is our number one priority with a team approach to service.
More information about Berman Skin Institute can be found at http://www.skinmds.com
The Patient Service Representative position is the first point of contact for our patients, patient family members, physicians, and other clinic staff both in person and on the phone. We are in search of a customer service superstar with both excellent communication and administrative skills. The position is full time, fully benefited and located in our Placerville location.
RESPONSIBILITES INCLUDE:
  • The first face and voice of the clinic! Help patients and visitors to our practice feel comfortable, informed and well taken care of both in person and on the phone
  • Communicate with backoffice personnel in regulating patient and workflow to assure timely and detailed patient care
  • Talk about all the very cool stuff we do! Provide education to patients about our medical and cosmetic procedures
  • Collecting and updating patient insurance and demographic information
  • Verification of health plan eligibility
  • Scheduling patient appointments using EMR
  • Manage multiple phone lines
  • Do basic end of day accounting with daily deposits and credit card payments
  • Room patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician
  • Explain treatment procedures, medications, diets, wound care instructions etc per doctor's orders
  • Schedule appointments for patients
  • Contact medical facilities or departments to schedule patients for tests and/or admission
  • Inventory and assess the need for office supplies
  • Assist physicians in patient, employee, or visitor medical emergencies and ensure proper documentation per facility's policy
  • Adheres to all policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
  • Performs other duties as needed

JOB REQUIREMENTS:
  • Two (2) years' experience in an outpatient setting as a Medical Office Phone Receptionist preferred.
  • High School diploma or equivalent.
  • Love what we do! Think Dermatology is very cool. Perhaps you have a drawer full of skin care products at home????
  • Excellent interpersonal, organizational, and customer service skills are essential.
  • Have life set up so you can come to work every day reliably and on time. Don't worry, you get paid time off too to play and vacation but when scheduled, we need to know you are going to be there
  • Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
  • Communicate effectively in the English language in person, on the phone, & in writing.
  • MUST be available to work Tuesday-Saturday in both Cameron Park and Placerville locations (and other clinics in the region on occasion)

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