Medical Records Office Assistant Jobs (NOW HIRING)

Salary: $34,298.00 - $51,793.00 Annually
Location : Lawson - Birmingham, AL
Job Type: Full-Time
Job Number: 07978
College/Division: LAWSON-501100-Student Records
Opening Date: 07/13/2026
Closing Date: 7/20/2026 11:59 PM Central
Campus Location: Lawson State Community College
Position Summary
The Student Records Assistant is responsible for assisting the College's Student Records Office with general front office functions, including but not limited to processing various records requests, maintaining the accuracy of academic records for current and former students, responding to requests via telephone, email, and in-person. Performs additional office duties, including financial-related office functions.
Salary Schedule Placement: Appropriate placement on Salary Schedule E4 05 ($34,298 -$51,793) based on experience.
Essential Duties and Responsibilities

1. Assists with processing functions in the Records office on both campuses.
2. Performs inquiry and input of student information in the administrative software (Banner) system as required.
3. Maintains front office and front desk requests from students, including processing major changes, withdrawal, change of address/information forms, etc., via in-person, telephone, virtual or email.
4. Utilizes the document imaging system Banner Document Management (BDM) to organize and maintain student records.
5. Maintains and monitors official transcript requests via the Parchment system.
6. Supports the department and students by greeting students, faculty, employees, and visitors, directing them to the appropriate offices or persons, providing phone assistance to students, responding to routine inquiries and messages, and routing calls.
7. Assists in the daily operation of the office by contributing to the development of procedures for the accurate and efficient maintenance of student records.
8. Processes financial requisitions.
9. Prepares travel documents for the staff in the department.
10. Maintains the finance dashboard in coordination with the Registrar.
11. Assists with processing schedule changes, withdrawals, major changes, etc.
12. Serves on college committees as assigned.
13. Performs other job-related duties as assigned by the Registrar or appropriate administrator.

The Student Records Office Assistant may be expected to work a flexible schedule, which may include day, evening, night, and weekend hours. This job description and specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor.
Qualifications

1. Bachelor's degree required.
2. Experience working with a CRM (Banner, PeopleSoft), Microsoft Word, and Excel.
3. At least two years of experience working in a high-volume, fast-paced area, student services, educational support service, or similar experience.

OTHER QUALIFICATIONS AND JOB REQUIREMENTS

1. Must have effective oral and written communication skills
2. Must have the ability to multitask, prioritize, and have good time management
3. Must have the ability to resolve issues associated with the work
4. Must be detail-oriented and possess good organizational skills
5. Must be flexible and adaptable
6. Must have an orientation for people and the ability to work with the public
7. Must be able to work a flexible work schedule to include days, evenings, nights, and weekends, when required.
8. Must be able to work under pressure, deadlines and deal with stress
9. Experience with Ellucian Banner 9 or other Enterprise Resource Planning software is preferred.

PHYSICAL DEMANDS -STRENGTH RATING

• Must be able to sit for prolonged periods of time.
• Must be able to receive and direct a high volume of telephone calls and inquiries
• Must be able to lift office supplies and equipment associated with the work up to 10 lbs.

Application Procedures/Additional Information
Applicants may apply at www.lawsonstate.edu. For questions please contact the Office of Human Resources at 205-929-6308 . All application materials will become the property of the college. It is the sole responsibility of the applicant to ensure his or her application packet is completed. Only applications received during the period of this announcement will be considered. No previous application files will be transferred for consideration for this position.
A complete application packet consists of:

• A cover letter
• An Online application
• A current resume
• A copy of relevant post-secondary transcripts identifying the applicant, institution, and date of degree conferred.

If employed, all official transcripts must be received in the Office of Human Resources prior to the employment start date.
Applicants who fail to submit a complete application packet will not be considered. Before an offer is made, the top applicants must provide the following: Employment verification letter(s) from a current or previous employer detailing all relevant experience. Employment verification letters must include employment dates and job title and be on official letterhead with an authorized personnel signature. Work experience verification from a current employer may be delayed until an official offer of employment has been made. Applicants must submit a written request to delay submission or work experience verification from a current employer. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.
EEOC, E-VERIFY, AND BACKGROUND CHECK STATEMENTS:
Lawson State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Lawson State Community College will make reasonable accommodations for qualified disabled applicants upon request.
In accordance with Alabama Community College System Policy and Guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Lawson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
ADDITIONAL INFORMATION:
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to awarding.
Sick Leave
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.
8 hours per month
(may accumulate an unlimited number)
Annual Leave
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.
0-4 years 8 hours per month
5-9 years 10 hours per month
10-14 years 12 hours per month
15-19 years 14 hours per month
20+ 16 hours per month
(may accumulate up to 480 hours)
Personal Leave
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.
Unused Personal Leave converts to sick leave if not used.
(converts to sick leave at the end of August each year if not used)
Professional Leave
Up to 10 days a year of professional development leave with pay may be granted by the President.
Holidays
New Year's Day
Martin Luther King/Robert E. Lee Birthday
National Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving Day
Christmas Eve
Christmas Day
16 (5 locally assigned)
Contracted Work Days
260
Retirement
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama.
Tier I - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)
Tier II - Pays 6.20% monthly. State matches 13.61% (effective 10/01/25)
Law Enforcement Officers:
Tier I-Pays 8.50% monthly. State matches 14.57% (effective 10/01/25)
Tier II- Pays 7.20% monthly. State matches 13.61% (effective 10/01/25)
Health Insurance
PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit
Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee + Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307

*Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.
Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and/or your spouse can receive the non-tobacco user discount.
Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and/or your spouse can receive a wellness premium waiver.
If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.
Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $800 monthly (effective 10/01/17).
Duty Hours
(hours vary by campus and needs of the student)
Tuition Assistance
This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.
Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.
01
Salary Acknowledgment -StaffI acknowledge that this position has an established salary range and that initial salary placement will not exceed the maximum. Initial salary placement grants full (1:1) credit for prior work experience in Alabama public schools, colleges, and adult education programs. Related full-time work experience outside of Alabama public education will be credited at one-half (2:1).

• YES - I have reviewed and understand the salary range and agree to be considered for this position under these terms.
• NO - I have reviewed the salary range, and it does not meet my compensation expec