Medical Assistant Jobs in Springfield, MA (NOW HIRING)

Job Title: Medical Assistant

Job Description

This Medical Assistant position supports a busy OB/GYN and women’s health practice by providing high-quality clinical and administrative support to physicians and patients. The role focuses on rooming patients, obtaining vital signs, assisting with exams and procedures, and managing patient communications, including scheduling and follow-up calls. The Medical Assistant will contribute to a modern, patient-centered environment that uses electronic medical records to deliver coordinated and compassionate care.

Responsibilities

• Assist physicians with all patient interactions, including exams, procedures, and follow-up care.
• Room patients efficiently by verifying patient identity, updating medical history, and preparing them for the provider.
• Obtain and document vital signs accurately, such as blood pressure, pulse, temperature, height, and weight.
• Call patients to explain test and lab results in a clear and professional manner, following provider instructions.
• Contact pharmacies to address patient medication questions, refill requests, and clarifications on prescriptions.
• Support a busy medical office by answering phones, managing patient inquiries, and providing courteous customer service.
• Schedule patient appointments and follow-up visits in a timely and organized manner.
• Use electronic medical records to document patient encounters, update charts, and ensure accurate information for coordinated care.
• Collaborate with physicians, nurses, and other clinicians to support high-volume OB/GYN and women’s health services.
• Maintain a professional, patient-facing appearance and demeanor while representing the practice.
• Follow all office protocols to support efficient patient flow and a positive experience in a high-volume environment.
• Participate in rotational late-night coverage approximately once per week, working until around 6:00 p.m.

Essential Skills

• 2–3 years of experience as a Medical Assistant in a medical office setting.
• Hands-on Medical Assistant with direct patient care responsibilities.
• Experience working in a medical office environment, including front and back office support.
• Ability and willingness to obtain CMA or RMA certification within 6 months if not already certified.
• Proficiency in rooming patients and obtaining accurate vital signs.
• Experience with medical office call handling, including speaking with patients and coordinating with pharmacies.
• Ability to schedule appointments and manage patient flow in a busy practice.
• Comfort using electronic medical records to document and access patient information.
• Strong communication skills to clearly explain test and lab results to patients.
• High School Diploma or equivalent.
• Reliability to work a strict 8:00 a.m. start time and maintain a consistent 40-hour workweek.

Additional Skills & Qualifications

• Previous experience in women’s health, OB/GYN, or related specialty is a strong plus.
• Familiarity with high-volume, multi-provider medical practices.
• Experience collaborating with a broad care team that may include physicians, nurse practitioners, physician assistants, and other advanced practice clinicians.
• Comfort working with modern medical technologies and electronic systems.
• Interest in professional growth and upward mobility within a large healthcare organization.

Work Environment

This role is based in a busy, high-volume OB/GYN and women’s health office in West Hartford. The practice is part of a large, multi-location healthcare organization with dozens of offices across Connecticut and central Massachusetts, offering broad access to women’s health services. The environment is fast-paced, team-oriented, and highly focused on compassionate, patient-centered care. Modern technologies, including electronic medical records, support accurate documentation and coordinated care across locations. The standard schedule is 40 hours per week with a strict 8:00 a.m. start time and one late evening per week on a rotating basis, typically working until around 6:00 p.m. The dress code requires professional clinical attire, including scrubs and closed-toe shoes, with an emphasis on a polished, patient-facing appearance. The organization values professionalism and offers potential for growth and advancement as it continues to expand into additional states.

This is a Contract to Hire position based out of West Hartford, CT.

The pay range for this position is $19.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in West Hartford,CT.

This position is anticipated to close on Sep 23, 2026.

About Actalent

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The company is an equal opportunity employer and will consider all applications withoutregard to race, sex, age, color, religion, national origin, veteran status, disability,sexual orientation, gender identity, genetic information or any characteristic protectedby law.

If you would like to request a reasonable accommodation, such as the modification oradjustment of the job application process or interviewing process due to a disability,please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in thecity and county of San Francisco, we will consider for employment qualified applicantswith arrest and conviction records.

Massachusetts Lie Detector:It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this lawshall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process,including sourcing, screening, and evaluating candidates. AI helps assess applicationsand qualifications, but final decisions are made by our hiring team. By applying, youacknowledge and agree that your application may be reviewed using AI tools.