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Mediation Jobs (NOW HIRING)

The NAM Sales Mediation Specialist will be responsible for supporting the work of protecting Dassault Systemes' Intellectual Property while contributing to the success of channel sales in North ...

... join our mediation firm. In this role, you will help divorcing or legally separating clients communicate and negotiate effectively, proffer different options and alternatives for resolving any ...

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Mediation information

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$32.5K

$65.8K

$99.5K

How much do mediation jobs pay per year?

As of Jul 11, 2026, the average yearly pay for mediation in the United States is $65,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What are some common challenges mediators face when facilitating disputes between parties?

Mediators often encounter challenges such as managing strong emotions, overcoming communication barriers, and maintaining neutrality throughout the process. It’s common for parties to arrive with deeply entrenched positions or mistrust, which requires mediators to use active listening and creative problem-solving techniques to foster dialogue. Additionally, balancing the needs and expectations of all involved while adhering to ethical guidelines can be demanding, but is essential for a successful outcome.

What qualifications do you need to be a mediator?

To become a mediator, individuals typically need a bachelor's degree in a relevant field such as law, psychology, or social work. Many states or organizations also require mediation training and certification, along with experience in conflict resolution or related areas.

What is the difference between Mediation vs Arbitrator?

AspectMediationArbitrator
CredentialsOften requires training or certification in mediation techniquesRequires legal or industry-specific arbitration certification
Work EnvironmentFacilitates negotiations between parties, informal settingImposes binding or non-binding decisions after hearing evidence
Industry UsageCommon in legal, family, and commercial disputesUsed in legal, construction, and commercial arbitration

Both Mediation and Arbitrator roles involve dispute resolution, but mediation focuses on facilitating agreement without making decisions, while arbitrators render binding or non-binding decisions after hearing evidence. Mediation is typically more informal and collaborative, whereas arbitration resembles a court process. Understanding these differences helps parties choose the appropriate dispute resolution method.

What is mediation?

Mediation is a structured process in which a neutral third party, called a mediator, helps disputing parties communicate and negotiate to reach a mutually acceptable agreement. Unlike a judge or arbitrator, the mediator does not impose a decision but facilitates dialogue and problem-solving. Mediation is often used in conflicts ranging from workplace disputes to family matters and commercial disagreements. It is typically less formal, more confidential, and can be more cost-effective than going to court.

Is a mediator a good career?

A mediator is a professional who facilitates dispute resolution outside of court, often working in legal, corporate, or community settings. The career can be rewarding for those with strong communication, negotiation skills, and the ability to remain neutral, with opportunities for certification and flexible schedules. Job prospects depend on industry demand and experience level.

What jobs do mediators do?

Mediators facilitate negotiations between parties to resolve disputes outside of court, often in areas like family, workplace, or commercial conflicts. They use communication and negotiation skills to help parties reach mutually acceptable agreements, typically working in legal, government, or private settings. Certification or training in mediation is often required or preferred for these roles.

How much can you earn as a mediator?

Mediators typically earn between $30,000 and $80,000 annually, depending on experience, location, and the complexity of cases handled. Experienced mediators working independently or with firms can charge hourly rates ranging from $100 to $300 or more. Income can vary based on certifications, specialization, and the number of cases managed.

What are the key skills and qualifications needed to thrive as a Mediator, and why are they important?

To thrive as a Mediator, you need a deep understanding of conflict resolution principles, relevant legal frameworks, and often a background in law, social work, or psychology. Familiarity with case management tools and, in some cases, professional mediation certifications are typically required. Outstanding interpersonal skills, impartiality, and strong communication abilities set top mediators apart. These skills and qualifications are crucial for facilitating constructive dialogue, reaching mutually acceptable solutions, and maintaining trust among all parties.
More about Mediation jobs
What cities are hiring for Mediation jobs? Cities with the most Mediation job openings:
What are the most commonly searched types of Mediation jobs? The most popular types of Mediation jobs are:
What states have the most Mediation jobs? States with the most job openings for Mediation jobs include:
Infographic showing various Mediation job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 7% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $65,801 per year, or $31.6 per hour.
Vice President, Mediation Strategy & Growth

Vice President, Mediation Strategy & Growth

American Arbitration Association Inc.

Charlotte, NC • Remote

$148K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago


Job description

Description

Vice President, Mediation Strategy & Growth

Fully Remote | Target Locations: Los Angeles, San Francisco, Boston, New York City, Miami, Dallas, Houston, Philadelphia, Charleston, or Chicago

Salary Range: $148,000 – $180,000, based on experience, qualifications, location, and other job-related factors.

The American Arbitration Association is seeking a strategic, relationship-driven Vice President, Mediation to help grow and strengthen AAA’s mediation services nationwide.

This fully remote leadership role is responsible for expanding AAA’s mediation portfolio, developing key client and stakeholder relationships, identifying market opportunities, and helping ensure AAA’s mediation services and panel capabilities remain aligned with client needs and emerging trends.

Working closely with the Division Vice President, Panel Resources and Development, business development leaders, and other internal partners, the Vice President will help advance AAA’s mediation mission, support service innovation, and promote sustainable growth across industries and regions.

Key Responsibilities
  • Identify and pursue new business opportunities to expand AAA’s mediation services across industries and geographic markets.
  • Build and maintain relationships with law firms, corporations, courts, government agencies, and other key stakeholders to increase referrals and strategic partnerships.
  • Analyze market trends, client needs, service quality, and performance data to inform mediation growth strategy and service improvements.
  • Partner with Panel Resources and Development and Panel Recruiting leadership to identify mediator expertise needs, market gaps, and recruiting priorities.
  • Support mediator engagement, education, and service-quality initiatives that promote panel excellence and mediator retention.
  • Lead or support strategic initiatives, including pilot programs, technology enhancements, process improvements, and other efforts to strengthen service delivery.
  • Collaborate with internal teams, including legal, IT, marketing, operations, and business development, to align mediation initiatives with enterprise priorities.
  • Work with AAA leadership to assess workflow, staffing, and service delivery models for scalability and effectiveness.
  • Serve as an external ambassador for AAA’s mediation leadership through conferences, speaking engagements, industry forums, and stakeholder meetings.
  • Supervise the Mediation Director, including setting expectations, providing guidance, supporting performance, and evaluating results.
Qualifications
  • Bachelor’s degree in law, business, dispute resolution, or a related field required.
  • JD or advanced degree strongly preferred.
  • Minimum of seven years of professional experience in legal services, dispute resolution, business development, mediation, ADR, or a related field.
  • Equivalent combinations of education and experience may be considered.
  • Deep understanding of mediation, ADR industry trends, emerging practice areas, and technology-enabled dispute resolution.
  • Demonstrated ability to build trusted relationships with law firms, corporate legal departments, courts, government agencies, neutrals, and other stakeholders.
  • Strong business development, market expansion, presentation, public speaking, and written communication skills.
  • Strong analytical skills and ability to use data and market insights to guide strategy and decision-making.
  • Advanced proficiency with Microsoft Office and experience using CRM, case management, or similar business systems.
  • Ability to travel regionally and nationally, approximately 20%, for meetings, conferences, and business events.
Ideal Candidate Profile

The successful candidate will be a strategic, persuasive, and collaborative leader who understands the mediation marketplace and can help AAA identify opportunities for growth, innovation, and service excellence. This person will be comfortable serving as both an external ambassador and an internal partner, with the judgment, business acumen, and communication skills needed to influence stakeholders and execute on strategic priorities.

Work Environment

This is a fully remote role. The employee must maintain a dedicated, professional workspace suitable for focused work and handling confidential information. Reliable internet access and availability during standard business hours are required.

Travel may include air travel, overnight stays, conferences, client meetings, and other business-related events.

 About the American Arbitration Association

The American Arbitration Association is the leading provider of arbitration and mediation dispute resolution services. Named one of the 50 best nonprofits to work for by the NonProfit Times, our employees enjoy rewarding careers in a fast-paced, mission-driven, and results-oriented environment. 

We offer a competitive compensation package, including incentive opportunities. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage; student loan repayment; a 403(b) retirement plan with a substantial company match; discounted pet insurance; and generous paid-time-off benefits. 

The American Arbitration Association is an equal opportunity employer and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.


American Arbitration Association logo

About American Arbitration Association

Sourced by ZipRecruiter

The American Arbitration Association (AAA), situated in New York, NY, operates in the dispute resolution sector and it plays an essential role in the global business environment. Established in 1926, AAA has increased access to and improved the quality of justice through its range of dispute resolution services, including arbitration and mediation, as well as educational programs. The core mission of AAA is to help individuals and organizations of all sizes manage conflict and resolve disputes in a manner that is fair, swift, and economical. Over the years, AAA has been instrumental in engineering conflict management and dispute resolution techniques that have been recognized and adopted worldwide.

Industry

Mediation and negotiation services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1926

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