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Mediation Coordinator Jobs (NOW HIRING)

District of Columbia Courts

$82K - $107K/yr

The Appeals Mediation Officer, in consultation with the Mediation Program Coordinator, assists with the execution of mediations conducted under the auspices of the appellate mediation program. Learn ...

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Mediation Coordinator information

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$27K

$57.9K

$101.5K

How much do mediation coordinator jobs pay per year?

As of Aug 7, 2026, the average yearly pay for mediation coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

How does a mediation coordinator typically interact with disputing parties and mediators during the mediation process?

As a Mediation Coordinator, you serve as the primary point of contact between disputing parties and mediators. Your role involves scheduling mediation sessions, ensuring all necessary documentation is complete, and facilitating communication to keep the process on track. You'll often address logistical or administrative challenges while maintaining neutrality and confidentiality. Collaborating closely with mediators, legal professionals, and sometimes court personnel is key to ensuring mediations proceed smoothly and efficiently.

What is the difference between Mediation Coordinator vs Mediator?

AspectMediation CoordinatorMediator
CredentialsOften requires certification in mediation or conflict resolutionTypically certified or licensed as a mediator
Work EnvironmentSupports and organizes mediation sessions, works behind the scenesFacilitates and conducts mediation sessions directly with parties
Employer & IndustryLegal, community, or organizational settingsLegal, community, or private dispute resolution
Search & Comparison IntentUnderstanding roles in mediation process, job requirementsSeeking direct mediation services or career info

In summary, a Mediation Coordinator primarily manages and supports the mediation process, while a Mediator directly facilitates dispute resolution sessions. Both roles often require similar certifications and are used in related settings, but their responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a mediation coordinator?

A Mediation Coordinator should have a solid background in conflict resolution, case management, and a relevant degree in law, social work, or a related field. Familiarity with case management software, scheduling platforms, and possible certification in mediation or alternative dispute resolution is often required. Strong interpersonal skills, impartiality, and organizational abilities set top candidates apart in this role. These skills ensure smooth coordination of mediation sessions, fair resolution processes, and effective communication among all parties involved.
More about Mediation Coordinator jobs
What cities are hiring for Mediation Coordinator jobs? Cities with the most Mediation Coordinator job openings:
What are the most commonly searched types of Mediation jobs? The most popular types of Mediation jobs are:
What states have the most Mediation Coordinator jobs? States with the most job openings for Mediation Coordinator jobs include:
What job categories do people searching Mediation Coordinator jobs look for? The top searched job categories for Mediation Coordinator jobs are:
Mediation Coordinator jobs near you
Infographic showing various Mediation Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Citizens Advocate 25-47

Illinois Attorney General (IL)

Springfield, IL

$49K - $62K/yr

Full-time

Re-posted 17 days ago

Job description

Summary of Duties and Responsibilities Resolves and prevents consumer complaints and contributes to the effectiveness of legal staff by gathering information, mediating cases, interacting with appropriate parties, and disseminating information. Obtains information by contacting consumers, attorneys, business owners and others via the telephone and through correspondence; developing questions and proposing solutions; conducting research by retrieving information from files and summarizing and/or abstracting complaint files and documents. Answers questions and requests of the general public, supervisory and litigation staff; serving as a resource in areas of generalized and/or specialized knowledge; attending meetings; assisting in preparation of public education materials.

Resolves complaints by initial review of consumer complaint files and taking actions as instructed to commence mediation; analyzing data; initiating cooperative mediation by opening lines of communication between parties and acting as a facilitator. Explaining remedies through correspondence and written and telephonic instruction; preparing documents, correspondence and memos and completing special projects as directed by supervisory staff. Resolves administrative problems by organizing, maintaining and duplicating consumer complaint files, contacting parties to complete consumer complaint case files, reviewing additional submissions or materials and taking appropriate actions to settle consumer complaint case files.

Assists mediation coordinator by analyzing and evaluating information; keeping abreast of trends; summarizing complaint histories; maintaining historical context; communicating information on a regular basis, and advising supervisors and Litigation Unit of consumer protection issues which emerge from case file work. Attends workshops and education seminars. Accomplishes related results in a cooperative and collaborative manner.

Supplemental Information Position requires in office attendance.

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