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Mediation Jobs in Rochester, NY (NOW HIRING)

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

Attend trials and mediations when necessary. * Adhere to industry Best Practices for effective claim management. * Expand skills through participation in training and professional development courses.

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

Attend trials and mediations when necessary. * Adhere to industry Best Practices for effective claim management. * Expand skills through participation in training and professional development courses.

Participate in mediations and arbitrations. * Assist in trials. * Draft and enforce judgments. * Communicate with clients and witnesses. * Perform other actions necessary in a labor and employment ...

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Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

Attend trials and mediations when necessary * Adhere to industry Best Practices for effective claim management * Mentor staff through formal and informal training and development; demonstrate ...

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Mediation information

See Rochester, NY salary details

$32.1K

$64.9K

$98.2K

How much do mediation jobs pay per year?

As of Aug 8, 2026, the average yearly pay for mediation in Rochester, NY is $64,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $77,900.00 per year, depending on experience, location, and employer.

What are some common challenges mediators face when facilitating disputes between parties?

Mediators often encounter challenges such as managing strong emotions, overcoming communication barriers, and maintaining neutrality throughout the process. It’s common for parties to arrive with deeply entrenched positions or mistrust, which requires mediators to use active listening and creative problem-solving techniques to foster dialogue. Additionally, balancing the needs and expectations of all involved while adhering to ethical guidelines can be demanding, but is essential for a successful outcome.

What is the difference between Mediation vs Arbitrator?

AspectMediationArbitrator
CredentialsOften requires training or certification in mediation techniquesRequires legal or industry-specific arbitration certification
Work EnvironmentFacilitates negotiations between parties, informal settingImposes binding or non-binding decisions after hearing evidence
Industry UsageCommon in legal, family, and commercial disputesUsed in legal, construction, and commercial arbitration

Both Mediation and Arbitrator roles involve dispute resolution, but mediation focuses on facilitating agreement without making decisions, while arbitrators render binding or non-binding decisions after hearing evidence. Mediation is typically more informal and collaborative, whereas arbitration resembles a court process. Understanding these differences helps parties choose the appropriate dispute resolution method.

What is mediation?

Mediation is a structured process in which a neutral third party, called a mediator, helps disputing parties communicate and negotiate to reach a mutually acceptable agreement. Unlike a judge or arbitrator, the mediator does not impose a decision but facilitates dialogue and problem-solving. Mediation is often used in conflicts ranging from workplace disputes to family matters and commercial disagreements. It is typically less formal, more confidential, and can be more cost-effective than going to court.

Is a mediation a good career?

Mediation is a growing career that involves resolving disputes outside of court through negotiation and facilitation. It requires strong communication, problem-solving skills, and often certification or training, with job opportunities in legal, corporate, and community settings. The profession can offer flexible schedules and the potential for a rewarding impact on parties involved.

What are the key skills and qualifications needed to thrive as a mediator, and why are they important?

To thrive as a Mediator, you need a deep understanding of conflict resolution principles, relevant legal frameworks, and often a background in law, social work, or psychology. Familiarity with case management tools and, in some cases, professional mediation certifications are typically required. Outstanding interpersonal skills, impartiality, and strong communication abilities set top mediators apart. These skills and qualifications are crucial for facilitating constructive dialogue, reaching mutually acceptable solutions, and maintaining trust among all parties.
What are the most commonly searched types of Mediation jobs in Rochester, NY? The most popular types of Mediation jobs in Rochester, NY are:
What are popular job titles related to Mediation jobs in Rochester, NY? For Mediation jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Mediation jobs in Rochester, NY look for? The top searched job categories for Mediation jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Mediation jobs? Cities near Rochester, NY with the most Mediation job openings:
Infographic showing various Mediation job openings in Rochester, NY as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $64,924 per year, or $31.2 per hour.

Labor Relations Mediator (Associate Mediator Public Employment)

New York State

Rochester, NY • On-site

$115K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


New York State rating

7.7

Company rating: 7.7 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

25th of 50 rated states


Job description

Duties Description Associate Mediators participate in the resolution of actual or potential areas of impasse and/or dispute between public and private employers and employee organizations. They mediate contract disputes arising between employers and unions; administer a program of intervention in these disputes; facilitate joint labor-management committees; participate in planning and execution of training seminars for panel members, government officials, union representatives, and the public; and participate in the agency's overall information program for constituent groups and the public. Work Performed: Determines and directs when and where sessions should be arranged among the principals in labor disputes and utilizes skills to mediate a resolution of the differences.

Tests the reasonableness, equity, and acceptability of the parties' proposals through joint and separate meetings with them. Offers suggestions, proposals, and alternate solutions to the parties to remove barriers to settlement. Assimilates appropriate information, data, priorities, and offers; determines when to transmit these to one or both parties.

Drafts memoranda of agreements, addenda, and letters of understanding. Performs special investigations and studies and prepares related reports. Mediates and may arbitrate the interpretation and applicability of the terms of a collective bargaining agreement, or the propriety of disciplinary action taken thereunder.

May be required to prepare reports regarding the status of a mediation case, and to make recommendations regarding whether different or further conciliation assistance is warranted. Participates in the planning and execution of training seminars for panel members, constituent groups and the public. Meets with Management, Labor Organizations, and interested public groups to explain, interpret, and teach various facets of negotiations, grievance handling, and costing contract language.

Responds to inquiries from clientele, the press, and the public on matters related to the Taylor Law, impasse procedures, fact finding, and interest arbitration. Represents the agency at public information programs providing information on the Taylor Law and, particularly, impasse procedures and other procedures utilized by the Conciliation Office in delivery of services. Assists in the training of per diem panel members by participating in such programs and workshops.

May perform the full range of supervisory duties. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Open Competitive minimum qualifications: Associate degree and: 1. either eight years of experience during which you were primarily (over 50%) involved as a direct and active participant or neutral in collective bargaining negotiations, mediation, and/or arbitration of labor- management contracts, or as a direct or active representative of labor or management in the settlement of grievances or disputes over contractual terms and conditions of employment; or 2. eight years of regular and active service* as a member of an ad hoc or per diem panel of labor neutrals responsible for mediation, fact-finding, and/or arbitration of disputes involving collective bargaining between labor and management; or 3.

a satisfactory combination of the experience described in "1" and "2" above which totals eight years. Substitution: A bachelor's degree may substitute for two years of the required experience; a master's degree in industrial and labor relations or the equivalent, or a law degree, may be substituted for one year of the required experience; a PH. D.

in industrial and labor relations or the equivalent may be substituted for two years of the required experience. *Regular and active service as a member of an ad hoc or per diem panel requires that the individual has been assigned to and performed service in a substantial number of collective bargaining disputes. Additional Comments PERB is seeking to hire three candidates.

The incumbents will cover the Hudson Valley region, Western NY and Central NY. Travel throughout the regions, including overnights to areas not served by public transportation, is required. We offer a work-life balance and a generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off Pension from New York State Employees' Retirement System Affordable Health Care options Family dental and vision benefits at no additional cost NYS Deferred Compensation plan Access to NY 529 and NY ABLE College Savings Programs, and U.S

Savings Bonds And many more... Once fully trained, remote work for the remaining 20% of the work week may be available pursuant to agency policy. Some positions may require additional credentials or a background check to verify your identity.


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