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Marriott Director Jobs (NOW HIRING)

Marriott

Director-Services

Irvine, CA · On-site

Develops goals and expectations for direct report managers. Celebrates successes and publicly ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Director-Services

Irvine, CA

Develops goals and expectations for direct report managers. Celebrates successes and publicly ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

FLEX Director, Global Consulting

Bethesda, MD · Hybrid

Oversee and direct multiple high-impact projects simultaneously, ensuring alignment with Marriott's Strategy Map and organizational goals. * Performance Monitoring: Supervise and evaluate project ...

Marriott

Director, Executive Protection

Bethesda, MD · On-site

JOB SUMMARY The Director, Executive Protection, is responsible for the strategic leadership, standard setting, management, and execution of Marriott International's Executive Protection program.

Marriott

Director, Executive Protection

Bethesda, MD · On-site

JOB SUMMARY The Director, Executive Protection, is responsible for the strategic leadership, standard setting, management, and execution of Marriott International's Executive Protection program.

Marriott

Director of Sales

Columbus, OH

The franchisee is a separate company and a separate employer from Marriott International, Inc. The ... You should join our team as Director of Sales if you believe... In crafting a service and delivery ...

Marriott

FLEX Director, Global Consulting

Bethesda, MD · Hybrid

Oversee and direct multiple high-impact projects simultaneously, ensuring alignment with Marriott's Strategy Map and organizational goals. * Performance Monitoring: Supervise and evaluate project ...

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Marriott Director information

What is the difference between Marriott Director vs Marriott Manager?

AspectMarriott DirectorMarriott Manager
ResponsibilitiesOversees multiple departments or property operations, sets strategic goalsManages daily operations of a specific department or team
Required CredentialsTypically requires a bachelor's degree in hospitality or related field, extensive industry experienceUsually requires a bachelor's degree, relevant experience in hospitality management
Work EnvironmentCorporate or hotel property leadership, strategic planningFrontline management within hotel departments

The Marriott Director role involves overseeing broader operations and strategic planning, while the Marriott Manager focuses on managing daily departmental activities. Both roles require relevant hospitality credentials and experience, but the Director position is more senior and strategic in scope.

What do I get after working 25 years at Marriott?

After 25 years as a Marriott director, employees typically qualify for long-term service recognition, which may include increased retirement benefits, seniority-based perks, and potential eligibility for executive-level rewards or bonuses. They often also receive enhanced benefits, such as increased vacation time and access to leadership development programs.

What does a Marriott Director do?

A Marriott Director is a senior leader responsible for overseeing departments or operations within a Marriott hotel or corporate office. Their duties often include strategic planning, team leadership, financial management, and ensuring high standards of guest service. They collaborate with other managers to achieve business goals and uphold Marriott’s brand standards. Directors play a key role in driving profitable growth and maintaining a positive work environment for associates.

How much does a director at Marriott make?

A Marriott director typically earns between $70,000 and $150,000 annually, depending on location, experience, and specific responsibilities. Directors often oversee departments or operations and may receive bonuses or benefits as part of their compensation package.

What are some typical challenges a Marriott Director faces in balancing guest satisfaction with operational efficiency?

As a Marriott Director, one common challenge is maintaining high levels of guest satisfaction while ensuring that operations run efficiently and within budget. Directors must frequently make decisions that balance the needs of guests, the expectations of staff, and corporate standards. This involves close collaboration with department heads, regular review of guest feedback, and implementing process improvements. Strong communication and leadership skills are essential to foster a culture of excellence and adaptability within the team.

What is the highest salary in Marriott?

The highest salary for a Marriott Director can exceed $150,000 annually, depending on experience, location, and specific responsibilities. Senior leadership roles or regional directors tend to earn the highest compensation within the company. Compensation packages may also include bonuses and benefits.

What is the 15-5 rule at Marriott?

The 15-5 rule at Marriott refers to a customer service guideline where employees aim to resolve guest issues within 15 minutes and follow up within 5 hours to ensure satisfaction. For Marriott directors, understanding and implementing this rule helps maintain high service standards and guest loyalty.

What are the key skills and qualifications needed to thrive as a Marriott Director, and why are they important?

To thrive as a Marriott Director, you need extensive experience in hospitality management, strong business acumen, and a relevant bachelor's degree or higher. Familiarity with property management systems (PMS), revenue management tools, and industry certifications like Certified Hotel Administrator (CHA) are highly beneficial. Exceptional leadership, strategic thinking, and effective communication skills enable you to guide teams and foster guest satisfaction. These capabilities are crucial for driving operational excellence, profitability, and upholding Marriott’s brand standards.
What are the most commonly searched types of Marriott jobs? The most popular types of Marriott jobs are:
What job categories do people searching Marriott Director jobs look for? The top searched job categories for Marriott Director jobs are:
Marriott Director jobs near you
Infographic showing various Marriott Director job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 22% Full Time, and 72% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
At Your Service Agent - Taghazout Bay Marriott Resort

At Your Service Agent - Taghazout Bay Marriott Resort

Marriott

Snyder, CO • On-site

$14.25 - $18.25/hr

Full-time

Posted 6 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,146 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels

Job description

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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