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BAMSI

Residential Counselor MAP

Norton, MA · On-site

$20.50 - $27.50/hr

Residential Counselor - MAP Location: New Taunton Ave Pay Range: $20 - $23.75 Schedule: 24 hrs- Sat ... Strong communication skills (English) and basic computer proficiency. * Compassion, patience, and a ...

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City of DeKalb, IL

Communications Coordinator

Lincoln, IL · On-site

$106K - $154K/yr

The Communications Coordinator requires a high level of discretion and the ability to work ... Please click to view the attached map. Initial review of applications will begin Monday, June 1, ...

City of DeKalb

Communications Coordinator

Dekalb, IL · On-site

$106K - $154K/yr

The Communications Coordinator requires a high level of discretion and the ability to work ... Please click here to view the attached map. Initial review of applications will begin Monday, June ...

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How much do map communications jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for map communications in the United States is $29.82, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $34.86 per hour, depending on experience, location, and employer.

What is a Map Communications job?

A Map Communications job typically involves working for a call center that provides virtual receptionist and answering services for businesses. Employees handle customer inquiries, take messages, and provide support through phone, email, or chat. The role requires strong communication skills, the ability to multitask, and familiarity with company protocols. Many positions offer remote work opportunities and flexible scheduling.

What are the key skills and qualifications needed to thrive in the Map Communications position, and why are they important?

To excel in a Map Communications role, strong verbal communication skills, attention to detail, and experience in customer service or call center environments are essential. Familiarity with call management software, phone systems, and CRM tools is typically required, and some employers may prefer industry-specific certifications such as Certified Customer Service Professional (CCSP). Outstanding multitasking skills, professionalism, and the ability to remain calm under pressure set top candidates apart. These competencies ensure effective handling of high call volumes, accurate message delivery, and a positive experience for both clients and callers.

What does a typical shift look like for someone working in Map Communications?

A typical shift in a Map Communications role involves answering incoming calls, routing messages, and providing information on behalf of various clients, often in a fast-paced environment. You’ll spend much of your time handling customer inquiries, delivering messages accurately, and documenting interactions in real-time using digital tools. Schedules can often include evenings, weekends, or overnight shifts, depending on client needs. Teamwork is encouraged, but the role is primarily independent with team leads or supervisors available to offer support. This structure allows employees to develop strong communication and problem-solving skills while gaining exposure to diverse industries.
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Map Communications jobs near you
Infographic showing various Map Communications job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,027 per year, or $29.8 per hour.

Residential Counselor MAP

Brockton Area Multi-Servi

South Easton, MA • On-site

$20 - $23.75/hr

Other

Retirement, PTO

Posted 9 days ago

Job description

Title: Residential Counselor - MAP

Location: Foundry B

Pay Range: $20 - $23.75

Schedule: 16hrs - Sat & Sun 3p-11p

FLSA: Non Exempt

Who We Are:

Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI’s mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction.

What We Offer:

  • Time Off - 4 weeks combined vacation, personal and cultural holiday
  • 12 paid holidays
  • 2 weeks Sick Time
  • Highly Specialized Paid Trainings including opportunity to earn CEUs
  • HSA and Competitive Benefit Package
  • 403B plan with discretionary match
  • Wellness Activities
  • Employee Assistance Program
  • Career Development Opportunities

Why BAMSI?

  • Purpose-Driven Work: Make a direct impact on residents’ growth and independence.
  • Training & Development: Gain skills in mental health support, MAP certification, and more.
  • Collaborative Culture: Join a team dedicated to dignity, respect, and evidence-based practices.

What You’ll Do:
Provide rehabilitative support to adults in Group Living Environments (GLE), fostering skills for daily living and community integration. Key responsibilities include:

  • Teach ADLs (cooking, budgeting, medication management) and socialization skills.
  • Implement Treatment Plans and behavioral interventions under clinician guidance.
  • Administer/supervise medications per MAP guidelines and document care.
  • Transport residents to appointments and community activities.
  • Advocate for residents’ needs and model healthy coping strategies.
  • Maintain a safe, clean home environment and complete timely documentation.

What You Bring:

  • High school diploma/GED; mental health experience preferred.
  • Valid driver’s license and ability to assist with mobility (bending, standing, etc.).
  • Strong communication skills (English) and basic computer proficiency.
  • Compassion, patience, and a commitment to trauma-informed care.
  • Bonus: Lived experience or multilingual abilities (e.g., Spanish, Portuguese).



Sat & Sun 3p-11p
16