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Map Communications Jobs (NOW HIRING)

MAP Communications

Payroll Administrator I

Chesapeake, VA · On-site

$22.50 - $30.25/hr

Payroll Administrator I Map Communications Inc. is looking for a Payroll Administrator I to join our Chesapeake office! As a Payroll Administrator I, you will manage the full employee lifecycle ...

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MAP Communications

Payroll Administrator I

Chesapeake, VA · On-site

$24 - $26/hr

In-Office, Chesapeake, VA Pay: $24-$26 (Based on experience) Map Communications Inc. is looking for a Payroll Administrator I to join our Chesapeake office! As a Payroll Administrator I, you will ...

AnswerOne

Bilingual Inbound Call Center Agent

Edinburg, TX · On-site

$16 - $18.50/hr

Map Communications is seeking vibrant, Bilingual Inbound Call Center Agents to join our team! We don't just fill seats; we find the right people to be the empathetic voice callers deserve. You will ...

MAP

Payroll Administrator I

Chesapeake, VA · On-site

$24 - $26/hr

In-Office, Chesapeake, VA Pay: $24-$26 (Based on experience) Map Communications Inc. is looking for a Payroll Administrator I to join our Chesapeake office! As a Payroll Administrator I, you will ...

MAP

Payroll Administrator I

Chesapeake, VA · On-site

$24 - $26/hr

In-Office, Chesapeake, VA Pay: $24-$26 (Based on experience) Map Communications Inc. is looking for a Payroll Administrator I to join our Chesapeake office! As a Payroll Administrator I, you will ...

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How much do map communications jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for map communications in the United States is $29.82, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $34.86 per hour, depending on experience, location, and employer.

What is a Map Communications job?

A Map Communications job typically involves working for a call center that provides virtual receptionist and answering services for businesses. Employees handle customer inquiries, take messages, and provide support through phone, email, or chat. The role requires strong communication skills, the ability to multitask, and familiarity with company protocols. Many positions offer remote work opportunities and flexible scheduling.

What are the key skills and qualifications needed to thrive in the Map Communications position, and why are they important?

To excel in a Map Communications role, strong verbal communication skills, attention to detail, and experience in customer service or call center environments are essential. Familiarity with call management software, phone systems, and CRM tools is typically required, and some employers may prefer industry-specific certifications such as Certified Customer Service Professional (CCSP). Outstanding multitasking skills, professionalism, and the ability to remain calm under pressure set top candidates apart. These competencies ensure effective handling of high call volumes, accurate message delivery, and a positive experience for both clients and callers.

What does a typical shift look like for someone working in Map Communications?

A typical shift in a Map Communications role involves answering incoming calls, routing messages, and providing information on behalf of various clients, often in a fast-paced environment. You’ll spend much of your time handling customer inquiries, delivering messages accurately, and documenting interactions in real-time using digital tools. Schedules can often include evenings, weekends, or overnight shifts, depending on client needs. Teamwork is encouraged, but the role is primarily independent with team leads or supervisors available to offer support. This structure allows employees to develop strong communication and problem-solving skills while gaining exposure to diverse industries.
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Map Communications jobs near you
Infographic showing various Map Communications job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,027 per year, or $29.8 per hour.
Overnight Bilingual Call Center Representative

Overnight Bilingual Call Center Representative

MAP Communications

North Richland Hills, TX

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

MAP Communications rating

6.5

Company rating: 6.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

26th of 71 rated call and contact centers

Job description

Overnight Bilingual Call Center Representative

Map Communications is seeking dedicated and detail-oriented Overnight Bilingual Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.

We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.

Key Responsibilities:

  • Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.
  • Accurately gather and relay essential information, ensuring all message details are thorough and precise.
  • Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.

Qualifications:

  • A welcoming voice and an upbeat, professional tone.
  • Strong command of the English language, including excellent spelling and grammar.
  • Proficiency in a Windows-based computer environment.
  • Ability to type 35 words per minute or more.
  • Excellent attendance record.
  • Availability to work one weekend day as part of your scheduled 8-hour overnight shifts.
  • Must be fluent in English and Spanish

No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.

Compensation and Benefits:

  • Compensation: $19 per hour
  • Full-time employees are eligible for a robust benefits package including:
    • Employee Stock Ownership
    • Comprehensive Medical, Dental, and Vision Benefits
    • Paid Vacation
    • Traditional 401K with company matching
    • Free Life Insurance Policy
    • Legal Assistance

Shifts Offered:

  • Full Time - 40 hours per week, 8-hour shifts
  • Overnight Hours
  • Must be available to work a weekend day (Sat or Sun each week)
  • Training will last approximately one week. On your second week, you will move to your new set schedule

Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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