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Telecommunications Dispatcher Jobs (NOW HIRING)

Biltmore Company

$18.34/hr

Other related duties include, but are not limited to: dispatching appropriate units to response sites; maintaining contact with all field units and other agencies; responding to all phones and alarm ...

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Shentel

Dispatcher II

Weston, WV · On-site

Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and ... Each member will be competent with the basic scope of Dispatching and general operational field ...

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Telecommunications Dispatcher information

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$11

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$33

How much do telecommunications dispatcher jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for telecommunications dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a telecommunications dispatcher?

A Telecommunications Dispatcher is responsible for receiving and transmitting emergency and non-emergency calls for service. They operate communication equipment to coordinate responses from police, fire, ambulance, or other emergency personnel. Dispatchers must stay calm under pressure, quickly assess situations, and relay accurate information. They also maintain records of calls and dispatcher activity. Strong multitasking, communication, and problem-solving skills are essential for success in this role.

What does a typical shift look like for a telecommunications dispatcher, and how do they coordinate with other emergency personnel?

A typical shift for a Telecommunications Dispatcher often involves monitoring multiple communication channels, taking incoming emergency and non-emergency calls, and dispatching the appropriate personnel or services. Dispatchers work closely with law enforcement, fire departments, and emergency medical services, relaying critical information and updates in real time. Shifts can be highly dynamic and may require working nights, weekends, or holidays, as public safety operations function 24/7. Teamwork and precise communication are essential for coordinating responses and ensuring effective service delivery during high-pressure situations.

What are the key skills and qualifications needed to thrive in the telecommunications dispatcher position, and why are they important?

To thrive as a Telecommunications Dispatcher, you need strong multitasking abilities, attention to detail, and excellent verbal communication skills, often supported by a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio operation, and sometimes certifications like APCO or state-specific communications training is typically required. Remaining calm under pressure, displaying empathy, and being able to quickly problem-solve are important soft skills in this role. These competencies ensure effective coordination of information and resources during emergency and non-emergency situations, supporting public safety and quick incident resolution.

Is it hard to get hired as a telecommunications dispatcher?

Getting hired as a telecommunications dispatcher can be competitive, but having good communication skills, multitasking ability, and relevant certifications such as CPR or emergency dispatch training can improve your chances. Employers often look for prior experience in customer service or emergency response environments and may require background checks and drug testing.
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Telecommunications Dispatcher jobs near you
Infographic showing various Telecommunications Dispatcher job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Telecommunications/Dispatcher

City of Mobridge

Mobridge, SD

Full-time

Re-posted 29 days ago

Job description

Join Our Team as a Telecommunications/Dispatcher in Mobridge, SD!

Are you looking to make a difference in your community by serving as a vital link between those in need and emergency responders? The City of Mobridge is seeking a dedicated and compassionate individual to join our team as a Telecommunications/Dispatcher. As a Dispatcher, you will play a crucial role in ensuring the safety and well-being of our residents by quickly and efficiently dispatching emergency services in times of need.

Key Responsibilities:
  • Answering emergency and non-emergency calls for assistance
  • Dispatching appropriate emergency services, such as police, fire, and medical personnel
  • Maintaining clear and accurate communication with first responders
  • Providing reassurance and guidance to callers in distress
  • Maintaining detailed records of all calls and dispatches

If you have strong communication skills, are able to remain calm under pressure, and possess a desire to help others in their time of need, we encourage you to apply for this rewarding position as a Telecommunications/Dispatcher with the City of Mobridge. Join us in making a difference in our community!

About Us:

The City of Mobridge is a vibrant and close-knit community located in the heart of South Dakota. With a population of over 3,400 residents, Mobridge offers a family-friendly environment with a strong sense of community pride. Our city is known for its beautiful natural surroundings, including the nearby Missouri River, which provides ample opportunities for outdoor recreation. In addition, Mobridge boasts a rich cultural heritage and a thriving local economy. Come be a part of our team and help us continue to serve and protect the residents of Mobridge!


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