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Telecommunications Dispatcher Jobs (NOW HIRING)

University of Minnesota

Dispatcher

Minneapolis, MN

$35.10 - $44.99/hr

Positions in the class are responsible for the duties of a dispatcher in a Public Safety Answering Point(PSAP), using 911 systems, security systems, terminals, computers, and other telecommunications ...

City of Clovis, CA

Public Safety Dispatcher

Clovis, CA · On-site

$76K - $92K/yr

... provide telecommunications support and incident coordination for field units; learn and serve as ... Incumbents are expected to refer most variations in dispatch work to the supervisor for ...

City of Clovis

Public Safety Dispatcher

Clovis, CA

... provide telecommunications support and incident coordination for field units; learn and serve as ... Incumbents are expected to refer most variations in dispatch work to the supervisor for ...

City of Pleasant Hill (CA)

Dispatcher II

Pleasant Hill, CA · On-site

$83K - $108K/yr

... of telecommunications equipment including radio, telephone, and computer-aided dispatch systems; status monitoring, records and file maintenance in a computer-aided environment; and entry level ...

City of Antioch

Police Dispatcher Lateral

Antioch, CA · On-site

$81K - $103K/yr

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems. Law enforcement and emergency service ...

Hampton University

Dispatcher

Hampton, VA · On-site

Call Taker, and Police Telecommunications. This position is non-exempt. Examples of Duties Performs ... Enters data into the Computer Aided Dispatch System (CADS). * Enters into the computer for Virginia ...

NORCAL Ambulance

Dispatcher

Sacramento, CA

$41K - $65K/yr

Maintain professional telecommunication contact with field units and other agencies. * Demonstrate the ability to effectively use the dispatch paging system, iPhone, land lines, and all portable or ...

Dallas College

Dispatcher, Supervisor

Brookhaven, GA

$23.78/hr

Ensures dispatch center adheres to local, state, and federal regulations and other rules and ... Responsible for maintaining records and archives for Texas Law Enforcement Telecommunications ...

NORCAL Ambulance

Dispatcher

Sacramento, CA · On-site

$41K - $65K/yr

Maintain professional telecommunication contact with field units and other agencies. * Demonstrate the ability to effectively use the dispatch paging system, iPhone, land lines, and all portable or ...

Manada Technologies

Site Dispatcher

Polk City, FL

$16/hr

We deliver scalable, turnkey solutions to include telecommunications, consumer electronics, smart home, security, and retail industries. We are seeking a driven, execution-focused site dispatcher. We ...

AMR

Dispatcher

Blue Springs, MO

$20.90/hr

Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher. * Skilled in reading and writing English. * Ability ...

AMR

Dispatcher

Kansas City, MO

$20.90/hr

Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher. * Skilled in reading and writing English. * Ability ...

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How much do telecommunications dispatcher jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for telecommunications dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning higher salaries due to required certifications and advanced training. Emergency services dispatchers in large metropolitan areas or with extensive experience and certifications can also earn higher wages. Salary levels depend on industry, location, experience, and certifications held.

What is a Telecommunications Dispatcher job?

A Telecommunications Dispatcher is responsible for receiving and transmitting emergency and non-emergency calls for service. They operate communication equipment to coordinate responses from police, fire, ambulance, or other emergency personnel. Dispatchers must stay calm under pressure, quickly assess situations, and relay accurate information. They also maintain records of calls and dispatcher activity. Strong multitasking, communication, and problem-solving skills are essential for success in this role.

What qualifications do I need to be a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to work under pressure. Some agencies require completion of dispatcher training programs and may prefer candidates with prior emergency services experience or certifications such as CPR or emergency medical dispatch training.

Why do 911 dispatchers quit?

911 dispatchers often quit due to high stress, emotional burnout, and the demanding nature of handling emergency calls. The job requires strong communication skills, quick decision-making, and often involves irregular hours, which can contribute to job dissatisfaction and turnover.

What are the key skills and qualifications needed to thrive in the Telecommunications Dispatcher position, and why are they important?

To thrive as a Telecommunications Dispatcher, you need strong multitasking abilities, attention to detail, and excellent verbal communication skills, often supported by a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio operation, and sometimes certifications like APCO or state-specific communications training is typically required. Remaining calm under pressure, displaying empathy, and being able to quickly problem-solve are important soft skills in this role. These competencies ensure effective coordination of information and resources during emergency and non-emergency situations, supporting public safety and quick incident resolution.

What is a telecommunications dispatcher?

A telecommunications dispatcher is a professional responsible for receiving, prioritizing, and transmitting emergency and non-emergency calls to coordinate responses for police, fire, medical, or other services. They use radio systems, computer-aided dispatch software, and communication skills to ensure quick and accurate information flow, often working in a 24/7 environment. Strong communication, multitasking, and knowledge of radio protocols are essential for this role.

What does a typical shift look like for a Telecommunications Dispatcher, and how do they coordinate with other emergency personnel?

A typical shift for a Telecommunications Dispatcher often involves monitoring multiple communication channels, taking incoming emergency and non-emergency calls, and dispatching the appropriate personnel or services. Dispatchers work closely with law enforcement, fire departments, and emergency medical services, relaying critical information and updates in real time. Shifts can be highly dynamic and may require working nights, weekends, or holidays, as public safety operations function 24/7. Teamwork and precise communication are essential for coordinating responses and ensuring effective service delivery during high-pressure situations.

More about Telecommunications Dispatcher jobs
What are the most commonly searched types of Telecommunications Dispatcher jobs? The most popular types of Telecommunications Dispatcher jobs are:
What states have the most Telecommunications Dispatcher jobs? States with the most job openings for Telecommunications Dispatcher jobs include:
What job categories do people searching Telecommunications Dispatcher jobs look for? The top searched job categories for Telecommunications Dispatcher jobs are:
Telecommunications Dispatcher jobs near you
Infographic showing various Telecommunications Dispatcher job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Telecommunications Officer - 911 Police/Fire Dispatcher

Telecommunications Officer - 911 Police/Fire Dispatcher

The City of Live Oak

Live Oak, TX • On-site

$52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Telecommunications Officer - 911 Police/Fire Dispatcher
Position Summary
Under the general direction of the Police Chief, provides front line contact for citizens needing emergency and non-emergency services by screening incoming calls, gathering crucial information, transferring calls when necessary, coordinating with first responder public safety personnel, and providing continuous communications with those in the field.
Job Responsibilities
Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:
  • Answers and routes calls by answering both emergency and non-emergency calls; documents and organizes vital information in order to enter a call for service; prepares Officers for arrival on-scene by providing incoming information including but not limited to location, condition, name, and descriptions of victims and suspects; transfers calls to other agencies or departments as appropriate.
  • Enters stolen property, missing persons, protective orders, and out-of-state checks; runs complete criminal histories; monitors all incoming administrative messages from surrounding districts; and removes located stolen property and missing persons.
  • Tests and maintains all technology required to perform daily tasks; notifies appropriate supervisors and vendors of system issues.
  • Attends training and accreditation to maintain all required certifications and licensing; attends and participates in various meetings.
  • Performs other duties as required or assigned.

Job Requirements
Knowledge of -
  • Local street names, businesses, landmarks, and geography.
  • Pertinent Federal, State, and local laws, codes, and safety regulations.
  • TCIC/NCIC, CJIS, TCOLE, and APCO/NENA manuals.
  • Customer service principles, practices, and etiquette.
  • Record keeping, report preparation, filing methods, and records.
  • Pertinent policies and procedures for Police and Fire.
  • General office policies and procedures; computers and general office equipment.

Skill in -
  • Typing and entering data with speed and accuracy.
  • Maintaining composure in stressful situations.
  • Operating a multiline phone system and radios.
  • Organizing work and setting priorities to meet deadlines.
  • Preparing accurate reports and statements.
  • Establishing and maintaining strong working relationships.
  • Operating a computer and related software, fax and copy machines, headsets, radios, and 911 and administration lines.

Education and Experience:
High school diploma or GED equivalent and one (1) year of experience in a high-volume customer service call center; OR an equivalent combination of education, training, and experience.
Licenses, Certifications, and Equipment:
Must possess a Basic Telecommunications certification or obtain information within one (1) year of hire.
Must possess Texas Law Enforcement Telecommunication System (TLETS) and Texas Crime Information Center/ National Crime Information Center (TCIC/NCIC) Terminal Operator certification or obtain certification within six (6) months of hire.
Must successfully complete Federal Emergency Management Agency (FEMA) National Incident Management System (NIMS) training courses within six (6) months of hire.
CPR/TCPR Certification or obtain certification within six (6) months of hire.
Valid state driver's license.
Work is performed in a high-volume call center. Operates, multiline phone system, radios, and standard office equipment such as personal computer and related software, fax machine, and copy machine. Incumbent is required to sit for long periods of time with minimal to no breaks.
Starting Salary:
$52,438 Annually. Step increase after successful six-month probation. Annual step increases.
Benefits:
Education Assistance, Annual Step Increases, Certification Pay up to $150 per month, Paid Vacation, Sick Leave, (12) Holidays, (1) Floating Holiday and Longevity Day, Health, Dental (DHMO Plan) and Basic Life, LTD & AD&D paid at 100% for employee along with 45% dependent coverage. Voluntary plans Vision, Additional Life/AD&D, STD and FSA. Retirement Plan - Texas Municipal Retirement System (TMRS) the City matches two to one. An employee becomes vested with the City at five years unless eligible for prior year service credit.
Closing Date:
Open until filled

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