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Telecommunications Dispatcher Jobs (NOW HIRING)

City of Clovis, CA

Public Safety Dispatcher

Clovis, CA · On-site

$77K - $94K/yr

... provide telecommunications support and incident coordination for field units; learn and serve as ... Incumbents are expected to refer most variations in dispatch work to the supervisor for ...

Texas State University

Dispatcher

San Marcos, TX · On-site

$3.9K - $4.7K/mo

... Texas Law Enforcement Telecommunications System (TLETS), and National Law Enforcement ... The Dispatcher is responsible for receiving and prioritizing incoming calls for assistance from the ...

Hampton University

Dispatcher

Hampton, VA · On-site

$20/hr

Call Taker, and Police Telecommunications. This position is non-exempt. Examples of Duties Performs ... Enters data into the Computer Aided Dispatch System (CADS). * Enters into the computer for Virginia ...

NORCAL Ambulance

Dispatcher

Sacramento, CA · On-site

$41K - $65K/yr

Maintain professional telecommunication contact with field units and other agencies. * Demonstrate the ability to effectively use the dispatch paging system, iPhone, land lines, and all portable or ...

City of Pleasant Hill (CA)

Dispatcher II

Pleasant Hill, CA · On-site

$83K - $108K/yr

... of telecommunications equipment including radio, telephone, and computer-aided dispatch systems; status monitoring, records and file maintenance in a computer-aided environment; and entry level ...

NORCAL Ambulance

Dispatcher

Sacramento, CA · On-site

$41K - $65K/yr

Maintain professional telecommunication contact with field units and other agencies. * Demonstrate the ability to effectively use the dispatch paging system, iPhone, land lines, and all portable or ...

Global Medical Response

Dispatcher

Orlando, FL · On-site

Minimum of 1 year of emergency dispatch, medical or telecommunications experience, OR a minimum of 2 years of high-demand customer service experience. * Skilled in reading and writing English.

City of Antioch

Police Dispatcher Lateral

Antioch, CA · On-site

$81K - $103K/yr

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems. Law enforcement and emergency service ...

AMR

Dispatcher

Orlando, FL · On-site

Minimum of 1 year of emergency dispatch, medical or telecommunications experience, OR a minimum of 2 years of high-demand customer service experience. * Skilled in reading and writing English.

AMR

Dispatcher

Orlando, FL

Minimum of 1 year of emergency dispatch, medical or telecommunications experience, OR a minimum of 2 years of high-demand customer service experience. * Skilled in reading and writing English.

Global Medical Response

Dispatcher

Orlando, FL · On-site

Minimum of 1 year of emergency dispatch, medical or telecommunications experience, OR a minimum of 2 years of high-demand customer service experience. * Skilled in reading and writing English.

County of Del Norte, CA

Dispatcher I/II

Crescent City, CA · On-site

$1.9K - $2.1K/wk

This position is classified as full-time. This is a responsible position that serves to dispatch emergency and routine telecommunication messages to and from field personnel and law enforcement ...

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How much do telecommunications dispatcher jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telecommunications dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a telecommunications dispatcher?

A Telecommunications Dispatcher is responsible for receiving and transmitting emergency and non-emergency calls for service. They operate communication equipment to coordinate responses from police, fire, ambulance, or other emergency personnel. Dispatchers must stay calm under pressure, quickly assess situations, and relay accurate information. They also maintain records of calls and dispatcher activity. Strong multitasking, communication, and problem-solving skills are essential for success in this role.

What does a typical shift look like for a telecommunications dispatcher, and how do they coordinate with other emergency personnel?

A typical shift for a Telecommunications Dispatcher often involves monitoring multiple communication channels, taking incoming emergency and non-emergency calls, and dispatching the appropriate personnel or services. Dispatchers work closely with law enforcement, fire departments, and emergency medical services, relaying critical information and updates in real time. Shifts can be highly dynamic and may require working nights, weekends, or holidays, as public safety operations function 24/7. Teamwork and precise communication are essential for coordinating responses and ensuring effective service delivery during high-pressure situations.

What are the key skills and qualifications needed to thrive in the telecommunications dispatcher position, and why are they important?

To thrive as a Telecommunications Dispatcher, you need strong multitasking abilities, attention to detail, and excellent verbal communication skills, often supported by a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio operation, and sometimes certifications like APCO or state-specific communications training is typically required. Remaining calm under pressure, displaying empathy, and being able to quickly problem-solve are important soft skills in this role. These competencies ensure effective coordination of information and resources during emergency and non-emergency situations, supporting public safety and quick incident resolution.

Is it hard to get hired as a telecommunications dispatcher?

Getting hired as a telecommunications dispatcher can be competitive, but having good communication skills, multitasking ability, and relevant certifications such as CPR or emergency dispatch training can improve your chances. Employers often look for prior experience in customer service or emergency response environments and may require background checks and drug testing.
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Telecommunications Dispatcher jobs near you
Infographic showing various Telecommunications Dispatcher job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Public Safety Communications Supervisor

Hartford, CT • On-site

City of Hartford, CT
5 - 10K employees
Learn more about City of Hartford, CTexternal

$86K - $91K/yr

Full-time

Posted 21 days ago

Key responsibilities

  • Supervises Emergency Telecommunication Dispatchers and makes decisions regarding the dispatch of fire, EMS, and police services.

  • Coordinates communications system activities to ensure personnel, materials, and equipment are available for project and objective implementation.

  • Logs emergency calls into a database, provides custom reports, and trains and counsels employees.

Job description

Salary: $86,637.72 - $91,835.90 Annually
Location : Public Safety Complex - 253 High Street Hartford, CT 06103, CT
Job Type: Full Time
Job Number: 01954 (Re-issued 09/04/2026)
Department: Emergency Services & Telecommunications
Opening Date: 08/21/2026
Closing Date: 9/21/2026 5:00 PM Eastern
Description
Vacancy is in the Public Safety Dispatch Center of the Emergency Services and Telecommunications Department. Under general direction, plans, supervises and participates in full-range of activities involving Hartford Public Safety Dispatch Center. Supervises Emergency Telecommunication Dispatchers on assigned shifts. Makes difficult decisions regarding the dispatch of fire, EMS and police services. Coordinates communications system activities on a short and long-term basis to provide personnel, materials and equipment necessary for project and objective implementation. Responsible for scheduling of personnel assigned to his/her shift to accommodate vacations, sickness and training programs in conjunction with union contract and departmental policy and procedures. Logs all emergency calls into database program and provides custom reports. Trains and counsels employees. Assists in employee selection and assures safe work practices.
The above essential duties and responsibilities are not intended as a comprehensive list; they are intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform additional related duties.
This is a HMEA union position. Must be available for weekends, holidays and shift work. Shift assignment is based on seniority through a shift bid process.
Knowledge, Skills & Abilities
The examination will include rating your training and experience as described on your application and may include a written test, an oral test or a combination thereof. All parts of the examination, including rating and tests, will be related to the requirements of the position. The examination will be designed to measure:
Knowledge of:
  • Telecommunication systems, hardware and communications principles and practices;
  • Public administration principles and practices.

Ability to:
  • Operate telecommunications equipment and provide dispatch services under stressful conditions, such as the handling of emergency calls or handling several calls in rapid succession;
  • Supervise and train others in a work unit with command of excellent verbal and communication skills;
  • Administer policies and procedures including scheduling, routine decision-making, and the completion of forms and reports;
  • Establish and maintain effective working relationships with coworkers, City officials and the general public;
  • Prepare reports clearly and concisely, orally and in writing.

Qualifications
Open to all applicants who meet the following qualifications:
A high school diploma or GED equivalent. Six (6) years of experience in Public Safety Emergency Telecommunications. An associate degree and/or college may be substituted on a year for year basis for the experience requirement.
Certification in a APCO of the State of Connecticut Public Safety Telecommunication School, EMD Certification in a recognized State of Connecticut program, and NCIC/COLLECT certification are preferred.
A COPY OF YOUR DIPLOMA OR TRANSCRIPT MUST BE SUBMITTED WITH YOUR APPLICATION. A DEGREE OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT.
If selected, you will be required to pass a physical examination administered by a city physician, a drug and alcohol screening, and a background check. If appointed, you will serve 12 months of probation. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulations.
Other Information
  • Application must be completed in its entirety, including required documentation. Applications without proper documentation shall result in your disqualification.
  • All correspondence and information concerning the application and testing process will occur via email, unless otherwise requested at the time of application.
  • Please be sure to check your junk and spam email for all recruitment communication.
  • Applications via facsimile or email are not accepted.

EMPLOYMENT PREFERENCES AND LEGAL NOTICES
  • Hartford Residency Preferred: Preferably be a bona-fide resident of the City of Hartford at the time of application. A completed including proof of residency as indicated on the RESIDENCY AFFIDAVIT may be submitted.
  • Veteran's Preference Form: Preferential Points may be given to Eligible Veterans. Must submit a , along with a DD-214 and Disability letter (if applicable) from the Office of Veteran's Affairs.
  • American With Disabilities Act:The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need accommodation in the application or testing process, please contact the Human Resources Department.
  • An Affirmative Action/Equal Opportunity Employer: The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.

01
I have attached a copy of my degree/transcript. (I understand this is required to be considered for this position and not attaching my degree/transcript will deem me not qualified).
  • Yes
  • No

02
Please explain why you're interested in a Supervisory role in a Public Safety Telecommunications environment.
03
Describe how you manage your time when juggling multiple competing priorities.
Required Question

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