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Telecommunications Dispatcher Jobs (NOW HIRING)

Bartlesville, City of (OK)

Dispatcher

Bartlesville, OK

$40K/yr

FCC regulations related to the use of radio and telecommunications equipment. Operation of radio, computer aided dispatch and other telecommunications equipment. Operation of OLETS, NCIC, and other ...

Tekberry

Telecommunications Attendant I

Stanford, CA · On-site

$25/hr

Dispatch emergency response teams for medical alerts and critical incidents * Provide after-hours support for Stanford entities and departments * Utilize telecommunications systems, call center ...

Iowa Tribe of Oklahoma

Dispatcher

Perkins, OK · On-site

The Dispatcher is responsible for simultaneously operating a multi-channel radio console and a ... Ability to operate a variety of communications and telecommunications equipment. * Ability to type ...

Iowa Tribe of Oklahoma

Dispatcher

Perkins, OK · On-site

The Dispatcher is responsible for simultaneously operating a multi-channel radio console and a ... Ability to operate a variety of communications and telecommunications equipment. * Ability to type ...

Iowa Tribe of Oklahoma

Dispatcher

Perkins, OK

The Dispatcher is responsible for simultaneously operating a multi-channel radio console and a ... Ability to operate a variety of communications and telecommunications equipment. * Ability to type ...

City of Redlands

Police Dispatcher - LATERAL

Redlands, CA · On-site

$60K - $77K/yr

Operates a variety of public safety telecommunications equipment, computer aided dispatch system, and records management system; Monitors, surveillance cameras, and other miscellaneous equipment;

VIVA USA INC

Telecommunications Attendant

Stanford, CA · On-site

$20 - $25/hr

Description: Telecommunications Attendant Trainee Job purpose Under general supervision ... Dispatch medical emergency teams for the Medical Center in response to medical alert notifications ...

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Telecommunications Dispatcher information

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$11

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$33

How much do telecommunications dispatcher jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for telecommunications dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a Telecommunications Dispatcher job?

A Telecommunications Dispatcher is responsible for receiving and transmitting emergency and non-emergency calls for service. They operate communication equipment to coordinate responses from police, fire, ambulance, or other emergency personnel. Dispatchers must stay calm under pressure, quickly assess situations, and relay accurate information. They also maintain records of calls and dispatcher activity. Strong multitasking, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Telecommunications Dispatcher position, and why are they important?

To thrive as a Telecommunications Dispatcher, you need strong multitasking abilities, attention to detail, and excellent verbal communication skills, often supported by a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio operation, and sometimes certifications like APCO or state-specific communications training is typically required. Remaining calm under pressure, displaying empathy, and being able to quickly problem-solve are important soft skills in this role. These competencies ensure effective coordination of information and resources during emergency and non-emergency situations, supporting public safety and quick incident resolution.

What does a typical shift look like for a Telecommunications Dispatcher, and how do they coordinate with other emergency personnel?

A typical shift for a Telecommunications Dispatcher often involves monitoring multiple communication channels, taking incoming emergency and non-emergency calls, and dispatching the appropriate personnel or services. Dispatchers work closely with law enforcement, fire departments, and emergency medical services, relaying critical information and updates in real time. Shifts can be highly dynamic and may require working nights, weekends, or holidays, as public safety operations function 24/7. Teamwork and precise communication are essential for coordinating responses and ensuring effective service delivery during high-pressure situations.

More about Telecommunications Dispatcher jobs
What are the most commonly searched types of Telecommunications Dispatcher jobs? The most popular types of Telecommunications Dispatcher jobs are:
What states have the most Telecommunications Dispatcher jobs? States with the most job openings for Telecommunications Dispatcher jobs include:
What job categories do people searching Telecommunications Dispatcher jobs look for? The top searched job categories for Telecommunications Dispatcher jobs are:
Telecommunications Dispatcher jobs near you
Infographic showing various Telecommunications Dispatcher job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Telecommunications Attendant

Telecommunications Attendant

INA Solution Inc

Stanford, CA • On-site

Contractor

Posted 7 days ago

Job description

Telecommunications Attendant I

Location: Stanford, CA (Onsite)
Duration: 3-Month Contract with Potential for Extension or Conversion
Schedule: Full-Time (40 Hours per Week)

Position Overview

We are seeking a Telecommunications Attendant I to support a high-volume communications and operator services environment. In this role, you will serve as the primary point of contact for incoming callers, providing directory assistance, call routing, paging services, emergency communications support, and general telecommunications assistance.

The ideal candidate will possess strong customer service skills, excellent communication abilities, and the capacity to multitask effectively in a fast-paced setting. This position requires independent judgment, professionalism under pressure, and a commitment to delivering exceptional service.

Key Responsibilities

  • Answer, screen, process, and direct a high volume of incoming calls accurately and professionally.

  • Provide directory assistance and connect callers with the appropriate departments, personnel, patients, students, or other contacts.

  • Coordinate and establish conference calls as needed.

  • Assist callers with telephone system features, dialing procedures, and paging services.

  • Manage paging requests and make facility-wide announcements when required.

  • Support after-hours communications using on-call schedules, directories, and reference materials.

  • Dispatch emergency response teams during critical incidents, including medical emergencies, fire alarms, hazardous material events, security situations, and disaster recovery operations.

  • Provide communication support during evenings, weekends, holidays, and other off-hours periods.

  • Utilize call center applications and collaboration tools to ensure efficient first-call resolution.

  • Maintain and update communication directories, databases, reports, archives, and operational records.

  • Perform routine system checks, diagnostics, testing procedures, and telecommunications-related searches.

  • Assist in training and mentoring team members to enhance customer service and call-handling performance.

  • Participate in process improvement initiatives and help maintain accurate process documentation.

  • Follow established safety guidelines and operational procedures.

Required Qualifications

  • Previous experience in a customer service or call center environment with demonstrated success handling high call volumes.

  • Strong telephone etiquette and professional communication skills.

  • Excellent verbal and written English communication abilities, including reading, writing, and spelling proficiency.

  • Ability to interact professionally with employees, leadership teams, healthcare professionals, clients, and the general public.

  • Strong problem-solving skills with the ability to remain calm and exercise sound judgment in high-pressure situations.

  • Experience operating telecommunications equipment and computer systems.

  • Proficient keyboarding and data-entry skills.

  • Familiarity with automated paging systems and console operations is preferred.

  • Experience working with Mac and/or Windows-based computer systems.

  • Ability to work collaboratively within a team-oriented environment.

  • Knowledge of dispatch procedures, emergency communication protocols, and medical terminology is highly desirable.

Physical Requirements

  • Ability to sit, stand, walk, use a computer, and operate telephone equipment for extended periods.

  • Frequent use of keyboards, telephones, and communication consoles.

  • Ability to remain at the workstation and monitor communications systems for three or more consecutive hours when required.

Working Conditions

  • Must be available to work overtime, weekends, holidays, and varying shifts based on operational needs.

  • May be required to work unscheduled or adjusted shifts with advance notice whenever possible.

  • Must maintain reliable availability and communication during off-hours when necessary.

  • Ability to remain focused and attentive in a fast-paced communications environment while managing multiple priorities simultaneously.