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Manager Workday Support Analyst Jobs (NOW HIRING)

PRS Management, Inc.

Workday Program Manager

Medford, OR · On-site

$135K - $155K/yr

Oversee Workday support operations by managing internal and external help tickets to meet service level agreements (SLAs), facilitating clear communication between departments, resolving issues ...

PRS Management, Inc.

Workday Program Manager

Medford, OR · On-site +1

$135K - $155K/yr

Oversee Workday support operations by managing internal and external help tickets to meet service level agreements (SLAs), facilitating clear communication between departments, resolving issues ...

Equity Trust

Workday HRIS Analyst

Westlake, OH · On-site

Supports payroll processing through accurate data management and validation. Reporting & Analytics ... Maintain Workday knowledge base and FAQ resources. * Responds to user questions via email, phone ...

Pandi Capital, LLC

Support Analyst

Kansas City, MO · On-site

Hardware, Inventory & Asset Management * Install, configure, and maintain company IT equipment ... Required to sit, stand, and walk throughout the workday. * Frequent stooping, bending, pulling, and ...

Noblesoft Technologies

Support Analyst

Allentown, PA · On-site

Position-Support Analyst Location-Allentown, PA or Houston, TX Position Summary * The Support ... user access management, and system monitoring. * Troubleshoot and resolve application issues ...

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Manager Workday Support Analyst information

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$38.5K

$97.6K

$172.5K

How much do manager workday support analyst jobs pay per year?

As of Jun 11, 2026, the average yearly pay for manager workday support analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst, and why are they important?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
More about Manager Workday Support Analyst jobs
What cities are hiring for Manager Workday Support Analyst jobs? Cities with the most Manager Workday Support Analyst job openings:
What are the most commonly searched types of Workday Support Analyst jobs? The most popular types of Workday Support Analyst jobs are:
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Manager Workday Support Analyst jobs near you
Infographic showing various Manager Workday Support Analyst job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

Workday Program Manager

PRS Management, Inc.

Medford, OR • On-site

$135K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Overview
Pacific Retirement Services (PRS) is a national, not-for-profit leader in senior living and healthcare, dedicated to empowering people to lead meaningful lives as they age. We are seeking a Workday Program Manager to lead the strategy, implementation, and ongoing optimization of our Workday platform across HR, Payroll, and Finance. This is a high-impact leadership role partnering with executive teams to drive innovation, efficiency, and system excellence across the organization.
What You'll Be Doing: You will lead the strategic planning, execution, and management of Workday implementations, upgrades, and optimization projects across the organization. The role will involve coordinating with internal stakeholders, external vendors, and teams to ensure that the system meets organizational goals for human resources, payroll, and finance functions. You will ensure timely delivery, adherence to budget, and alignment with business requirements.
Salary: $135,000 - $155,000 / annually DOE
Southern Oregon-based candidates are strongly preferred to support close collaboration with internal teams; however remote candidates from (WA, CA, AZ, CO) may be considered for the right fit. Geographic market standards are considered for compensation.
How You'll Do It:
  • Lead the Workday Center for Excellence by providing ongoing support, administration, and optimization across all functional areas, ensuring alignment with PRS community business functions across affiliate and managed entities, while strengthening system governance, data integrity, and user adoption.
  • Develop and execute a comprehensive Workday roadmap in collaboration with key stakeholders, driving continuous improvement initiatives to streamline business processes, enhance efficiencies, and oversee end-to-end implementation management, including system design, development, testing, deployment, and post-implementation support.
  • Oversee Workday support operations by managing internal and external help tickets to meet service level agreements (SLAs), facilitating clear communication between departments, resolving issues proactively, and serving as the primary point of contact for vendors to maintain strong relationships and negotiate contract terms.
  • Manage bi-annual Workday upgrades by assessing business process impacts, coordinating cross-functional testing efforts, overseeing user acceptance testing, ensuring post-upgrade validation, and providing regular project status updates and strategic presentations to leadership.
  • Develop and implement comprehensive training and change management strategies to support new feature adoption and ongoing system education, collaborate with business intelligence teams to enhance reporting and dashboards, and serve as a positive change agent championing Workday adoption, innovation, and continuous improvement across the organization.

About You
  • Bachelor's degree in computer science, information systems, business administration, IT project management or a related field.
  • Experience managing Workday implementations, optimizations, and day-to-day operations across all business functions (including HR, payroll, and finance) preferred. Previous senior living experience is preferred.
  • Progressive leadership experience managing technically complex business cases and proven ability to work successfully with cross functional work teams.
  • Workday certification is required. Additional certification in project management or experience with project management best practices is preferred.
  • Excellent written and verbal communication skills.

Working at PRSMI, you will enjoy the following benefits:
  • Medical Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire, with premiums subsidized up to 100% for employees.
  • Health Savings Account (HSA): We contribute $$ to help cover your medical expenses. Funds roll over and are yours to keep!
  • Dental & Vision Insurance: Bundled coverage and multiple options, with premiums subsidized up to 100% for employees.
  • Life and AD&D Insurance: Company-provided coverage to help protect you and your loved ones
  • Paid Time Off (PTO): Use it as you earn it-take time off when you want or choose PTO+ for extra pay.
  • 401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
  • Profit Sharing Plan: We contribute to profit sharing plan, helping you build savings based on company performance.
  • Employee Referral Bonus Program: Invite your friends to join our team and score $$ when they're hired
  • Pet Insurance: Keep your furry family members healthy with voluntary coverage

If you are a strategic technology leader who thrives at the intersection of systems, data, and business transformation, we encourage you to apply. Apply today and help PRS continue shaping a future where aging is embraced as an opportunity to thrive.

Apply