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Manager Workday Support Analyst Jobs in Georgia (NOW HIRING)

Senior HRIS Analyst

Alpharetta, GA ยท On-site

$88K - $112K/yr

... Workday support escalation point for HR team members, managers, and employees. Conduct training ... Strong analytical skills with high attention to data accuracy and system integrity. Excellent ...

Senior HRIS Analyst

Alpharetta, GA ยท On-site

$88K - $112K/yr

... the primary Workday support escalation point for HR team members, managers, and employees. โ€ข ... analytical skills with high attention to data accuracy and system integrity. โ€ข Excellent ...

Business Support Analyst 1

Atlanta, GA ยท On-site

$41K - $67K/yr

... reporting in support of management decision making in functional area. Identifies trends ... Workday System Implementation Support: * Serve as a first-line responder for end-user issues ...

In this role, you will help shape scalable and efficient Workday solutions that support our ... Provide Workday functional leadership and guidance to developers and analysts and serve as the ...

Technical Support Analyst

Forsyth, GA ยท On-site

$33 - $37/hr

Technical Support Analyst Location: : Forsyth, GA 31029 (Hybrid) Duration: Long Term Skills ... Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS ...

... and analytics to meet client reporting needs. * Support client and data conversion teams in ... Provide end-user training on Workday functionality and assist with change management activities.

... and analytics to meet client reporting needs. * Support client and data conversion teams in ... Provide end-user training on Workday functionality and assist with change management activities.

Manage and administer Google Chrome Management Console and Google Workspace for Enterprise ... Analyze support trends and recommend improvements in device management and user experience.

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Showing results 1-20

Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
What are the most commonly searched types of Workday Support Analyst jobs in Georgia? The most popular types of Workday Support Analyst jobs in Georgia are:
What are popular job titles related to Manager Workday Support Analyst jobs in Georgia? For Manager Workday Support Analyst jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Manager Workday Support Analyst jobs? Cities in Georgia with the most Manager Workday Support Analyst job openings:
Infographic showing various Manager Workday Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Manager, Workday Reporting & Analytics

FTI Consulting, Inc.

Atlanta, GA โ€ข On-site

$133K/yr

Full-time

Posted 5 days ago


Job description

Who We Are


FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?

About The Role

The Manager, Workday Reporting & Analytics will serve as a key technical resource for Workday report development, integration reporting, and analytics delivery within the HR Data & Analytics team. The Manager will support the full lifecycle of reporting initiatives, from requirements gathering through deployment and optimization, and will partner directly with HR and Finance Centers of Excellence (COEs) across the firm. The ideal candidate combines strong Workday HCM reporting expertise with the ability to translate ambiguous business needs into precise, scalable reporting solutions while managing competing priorities across multiple workstreams.

What You'll Do

Workday Report Development

  • Design, build, and maintain advanced Workday reports (Advanced, Matrix, Composite) and complex calculated fields across HCM, Recruiting, Compensation, Benefits, Absence, Talent, and Payroll.

  • Build reporting solutions that account for Workday security model impacts (domain, role-based, and user-based security), ensuring accurate, appropriately scoped data for each audience.

  • Build and manage dashboards and discovery boards to deliver self-service analytics to HR leadership and COE partners.

  • Serve as an escalation point for report defects, performance issues, and complex data interpretation questions, and evaluate new reporting features with each biannual Workday release.

Integration Reporting

  • Design and maintain custom reports that serve as data sources for outbound integrations, including web service-enabled reports (RaaS) consumed by downstream systems and vendors.

  • Develop integration audit, reconciliation, and error reporting to monitor data flows between Workday and connected systems.

  • Partner with the HR Technology team on reporting requirements for integrations built on EIBs, Core Connectors, Studio, and Orchestrate, and validate report-based integration outputs during testing cycles and biannual releases.

Project & Stakeholder Management

  • Own the project lifecycle for assigned reporting initiatives: intake, requirements, scoping, build, UAT, deployment, and documentation.

  • Serve as a liaison between HR COEs (Total Rewards, Talent Acquisition, Talent Management, HR Business Partners, People Analytics) and the reporting function, translating ambiguous requests into clearly defined technical requirements.

  • Manage competing priorities across concurrent workstreams, proactively communicating status, risks, and trade-offs.

  • Prepare clear documentation including report specifications, data dictionaries, test plans, and end-user guides.

Team & Platform Partnership

  • Work closely with the wider HR Data & Analytics team, partnering with colleagues focused on Power BI-based analytics and data infrastructure to ensure Workday reporting complements and feeds the broader analytics ecosystem.

  • Collaborate closely with the HR Technology team on configuration changes, integrations, and platform enhancements that affect reporting.

  • Mentor report writers and analysts, and contribute to reporting standards, naming conventions, and best practices.

  • Maintain deep working knowledge of Workday business processes and the underlying data model.

  • Advise on data quality, governance, and audit readiness, and identify opportunities to extend analytics beyond native Workday via Prism Analytics or Power BI.

  • Help shape the team's adoption of AI capabilities, including Workday's evolving AI and machine learning features (e.g., Workday Illuminate) and AI-assisted approaches to report development, data analysis, and insight generation, with attention to responsible use and emerging AI governance standards.

How You'll Grow

We are committed to investing in your professional development through on-the-job learning, self-guided courses, and certifications. You'll be assigned a dedicated coach to mentor and support you, and as you progress at FTI Consulting, we offer tailored programs for critical professional milestones to prepare you for your next role.

What You Will Need To Succeed

Basic Qualifications

  • Bachelor's degree in Human Resources, Information Systems, Business, Data Analytics, or a related field.

  • 7+ years of progressive experience in HRIS, HR reporting, or HR data analytics, with a minimum of 5 years of hands-on Workday report development.

  • Strong proficiency in Workday reporting tools: Advanced Reports, Matrix Reports, Composite Reports, Calculated Fields, and Custom Report Data Sources.

  • Workday Pro certification in Reporting.

  • Experience developing report-based integration outputs (e.g., RaaS) and supporting integration reporting requirements.

  • Solid understanding of the Workday HCM data model, business processes, and security architecture and their impact on reporting outputs.

  • Demonstrated experience managing reporting projects end-to-end.

  • Ability to travel to clients and FTI office(s) as needed.

  • Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship.

Preferred Qualifications

  • Additional Workday Pro certifications in HCM or related functional areas.

  • Experience with BIRT, Workday Prism Analytics, Adaptive Planning, or Workday Extend.

  • Proficiency in Microsoft Power BI (report creation, DAX, Power Query, data modeling).

  • Familiarity with Workday integration frameworks (EIBs, Core Connectors, Studio, Orchestrate) as they relate to reporting data flows.

  • Experience supporting Workday implementations or post-go-live optimization efforts.

  • Demonstrated curiosity and enthusiasm for applying AI to HR reporting and analytics, whether through Workday's native AI capabilities, AI-assisted development tools, or emerging analytics technologies.

  • Strong communication skills with the ability to present complex technical information to non-technical audiences and build trusted relationships with HR stakeholders.

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FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.


Compensation
Minimum Pay: $121,500
Maximum Pay: $205,000
Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications.