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Manager Workday Support Analyst Jobs in Georgia (NOW HIRING)

Patientco

Technical Support Analyst

Duluth, GA · On-site

... Support Analyst is responsible for providing superior support to our clients with the highest ... Prior use of Salesforce or another customer relationship management software * Bachelor's Degree ...

Amicis Global

Sales Support Analyst Location: 5430 Metric Place, Peachtree Corners, GA,30071 Duration: 12+ Months ... Organize and manage warehouse and program inventory (systems, instrumentation, accessories)

Inspire Brands

End User Support Analyst

Atlanta, GA · On-site

The analyst supports a wide range of IT systems-including desktops, laptops, operating systems (Windows and macOS), enterprise applications, and identity management tools-while managing and ...

Inspire Brands

End User Support Analyst

Atlanta, GA · On-site

The analyst supports a wide range of IT systems-including desktops, laptops, operating systems (Windows and macOS), enterprise applications, and identity management tools-while managing and ...

i3 Verticals

Software Support Analyst I

Temple, GA · On-site

Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Temple, GA TRAVEL: 5-10% travel ... Build and maintain effective relationships with team members, management, in-house software ...

Savista

End User Support Analyst

Alpharetta, GA · On-site

Manage thorough and timely set-up of computing equipment for new and existing end-users ... Workday * A+ Certification strongly preferred * Certification in ITIL or other ITSM discipline * AI ...

Primerica

Workday HRIS Analyst

Duluth, GA · Hybrid

The Workday Analyst provides support to employees for manager self-service and employee self-service. Act as the technical support and training expert to the HR staff in understanding business ...

Emory Healthcare

Data Analyst II- Supply Chain

Atlanta, GA · On-site

$32.16 - $39.95/hr

Workday with Supply Chain support experience is highest priority; 1-3 years expereince is perferred * The Data Analyst II is responsible for designing and disseminating comprehensive reports with ...

Primerica, Inc.

Workday HRIS Analyst

Duluth, GA · On-site

The Workday Analyst provides support to employees for manager self-service and employee self-service. Act as the technical support and training expert to the HR staff in understanding business ...

Acrisure

Workday Financials Project Manager

Atlanta, GA · On-site

$118K - $180K/yr

Bringing cutting-edge technology and top-tier human support together, we connect clients with ... The Project Manager - Workday Financials will lead the delivery of several of Acrisure's enterprise ...

US Bank

Credit Support Analyst

Atlanta, GA

$25.63 - $34.18/hr

Supports Business Banking Relationship Managers and Underwriters with financial analysis spreading and loan monitoring. Completes accurate and consistent financial statements spreads, quarterly trend ...

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Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
What are the most commonly searched types of Workday Support Analyst jobs in Georgia? The most popular types of Workday Support Analyst jobs in Georgia are:
What are popular job titles related to Manager Workday Support Analyst jobs in Georgia? For Manager Workday Support Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Manager Workday Support Analyst jobs in Georgia look for? The top searched job categories for Manager Workday Support Analyst jobs in Georgia are:
What cities in Georgia are hiring for Manager Workday Support Analyst jobs? Cities in Georgia with the most Manager Workday Support Analyst job openings:
Manager Workday Support Analyst jobs near you
Infographic showing various Manager Workday Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Analyst

Patientco

Duluth, GA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

ABOUT THIS POSITION

As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and service to guide our clients to become more ecient and successful - day in and day out.

WHAT YOU'LL DO

  • Provide exceptional support to our clients with meaningful and thoughtful communication- via phone (inbound and outbound calls), online support requests, and live chat

  • Be a problem-solver that seeks to understand the heart of each client's issue. You are technically savvy and a thorough troubleshooter

  • Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication

  • Continually grow in your understanding of our product offerings to always provide value and expertise in every client interaction

WHAT YOU'LL NEED

  • Honesty and integrity - always doing the right thing for our clients

  • Passion for service and a dedication to client satisfaction

  • A curious nature that seeks to understand the root of the issue

  • Focused on delivering on our promises

  • Willing to do whatever it takes to always bring our best work

  • Unafraid to move with speed and efficiency to make things happen

  • A joyful and optimistic attitude that spreads positivity to our team, or clients, and our community

Bonus Points

(highly valued, but not required):

  • Previous experience with ANSI X12 EDI transactions and/or medical billing claim forms (CMS 1500 or UB-04)

  • Prior use of Salesforce or another customer relationship management software

  • Bachelor's Degree

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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