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Manager Workday Support Analyst Jobs in Georgia (NOW HIRING)

This role will involve analyzing, optimizing, and improving computer systems, managing Google Workspace and Chrome OS environments, and providing IT support across educational and instructional ...

... live support * Leading the integration architecture and delivery approach for Workday ... Managing project workstreams, mentoring and directing junior team members, and coordinating cross ...

Proven experience working in a relevant role, such as a business analyst, product manager, support ... Workday Pay Transparency Statement The annualized base salary ranges for the primary location and ...

Litigation Support Analyst

Atlanta, GA ยท Hybrid

$46.15 - $73.38/hr

Assists with managing cases/projects on various levels and at various stages of the litigation process. * Creates and supports various databases throughout the duration of a case/matter including ...

Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Temple, GA TRAVEL: 5-10% travel ... Build and maintain effective relationships with team members, management, in-house software ...

... Support Analyst is responsible for providing superior support to our clients with the highest ... Prior use of Salesforce or another customer relationship management software * Bachelor's Degree ...

Showing results 21-40

Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
What are the most commonly searched types of Workday Support Analyst jobs in Georgia? The most popular types of Workday Support Analyst jobs in Georgia are:
What are popular job titles related to Manager Workday Support Analyst jobs in Georgia? For Manager Workday Support Analyst jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Manager Workday Support Analyst jobs? Cities in Georgia with the most Manager Workday Support Analyst job openings:
Infographic showing various Manager Workday Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Analyst

Trilyon, Inc.

Forsyth, GA โ€ข On-site

Contractor

Re-posted 12 days ago


Job description

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website https://trilyonservices.com/careers/.


We are seeking a Technical Support Analyst to join our team.

This role will involve analyzing, optimizing, and improving computer systems, managing Google Workspace and Chrome OS environments, and providing IT support across educational and instructional programs. The ideal candidate will have experience in Google Workspace administration, device management, and troubleshooting Chrome OS and Apple devices, with a passion for technology operations and support.


Job Title: Technical Support Analyst

Location: Forsyth, GA or Decatur, GA (Hybrid)

Duration: 7+ Months (with possible extension)

Job Description:

  • Manage and administer the Google Chrome Management Console for devices and users including Gmail, Calendar, Groups, and Shared Mailboxes.

  • Monitor all aspects of Google Workspace domain including usage, user status, storage, security, and file sharing.

  • Manage and monitor sync tools, logs, email alerts, and reports for all activities.

  • Configure, deploy, and update Chromebooks, extensions, and educational applications.

  • Enforce device and user policies including content filters, sign-in restrictions, and security settings.

  • Provide Tier 1–2 technical support to users on Chrome OS and Google Workspace for Education.

  • Troubleshoot hardware, software, and connectivity issues related to Chrome devices.

  • Collaborate with instructional technology teams to ensure compatibility of digital learning tools.

  • Maintain accurate inventory records for Chrome devices and peripherals.

  • Document support procedures, user guides, and troubleshooting steps.

  • Analyze support trends to recommend improvements in device management and user experience.

  • Monitor system performance, updates, and security compliance within the Chrome environment.

Qualifications:

  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

  • 2+ years of experience providing IT support or systems administration, preferably in an educational environment.

  • Hands-on experience managing Google Workspace for Education and Chrome OS devices.

  • Proficiency with Google Admin Console, Chrome Management Console, and Google Workspace.

  • Proficiency in Apple products and Mac support.

  • Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

  • Experience supporting web-based applications and learning management systems (LMS).

Preferred Qualifications:

  • Google Certified IT Support Professional or Google Certified Administrator.

  • Experience with large-scale Chromebook deployments.

  • Familiarity with content filtering tools and device compliance reporting.

Working Conditions:

  • Standard office and hybrid work environment.

  • Travel required throughout the state of Georgia.

  • Occasional lifting up to 25 lbs.

  • May require entry into correctional facilities with escort.


Why Join Us?

  • Trilyon, Inc., offers a comprehensive benefits package.

  • Opportunities for growth and professional development.

  • Collaborative and inclusive company culture.


Equal Employment Opportunity (EEO) Statement:

Trilyon, Inc., is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.
Thank you
Anjali Sharma
Anjali@trilyonservices.com