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Manager Workday Support Analyst Jobs (NOW HIRING)

Manage the tenants, together with Fins Support Analyst, including code build and migration ... Support half yearly Workday release reviews and testing against existing build. * Prepare for ...

Manage the tenants, together with HCM Support Analyst, including code build and migration * Support ... Support half yearly Workday release reviews and testing against existing build. * Prepare for ...

Workday Support Specialist

Concord, NC

$51K - $61K/yr

... management, organizational structures, and related processes * Provide technical expertise and analytical support for the administration, configuration, maintenance, and ongoing execution of Workday ...

We take on challenges together, support each other's growth, and celebrate every milestone. Looking ... Manage support requests related to Workday Financials which requires a great deal of workstream ...

Partner with others in the organization to interpret and manage business reports and analysis in an ... Support regression testing and introduction of required changes as new Workday releases are ...

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Manager Workday Support Analyst information

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$38.5K

$97.6K

$172.5K

How much do manager workday support analyst jobs pay per year?

As of Jun 11, 2026, the average yearly pay for manager workday support analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst, and why are they important?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
More about Manager Workday Support Analyst jobs
What cities are hiring for Manager Workday Support Analyst jobs? Cities with the most Manager Workday Support Analyst job openings:
What are the most commonly searched types of Workday Support Analyst jobs? The most popular types of Workday Support Analyst jobs are:
What states have the most Manager Workday Support Analyst jobs? States with the most job openings for Manager Workday Support Analyst jobs include:
Infographic showing various Manager Workday Support Analyst job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

Full-time

Posted 8 days ago


Job description

Hello All,
Greetings from Rootshell Inc..
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Workday Support Analyst for one of our direct client in California, Please share your resume with current location & full contact info
Role: Workday Support Analyst
Location:California(Remote)
Duration: Long term
Job Description
We are actively seeking a Workday Support Analyst, who will be responsible for post-production issue resolution and enhancements of Workday per agreed SLAs. This is a hands-on role. Join the People Process and Technology team and work closely with stakeholders and business partners to identify the best solutions for the business.
Responsibilities
• Provide day to day support of the Workday application. You will be the primary point of contact to monitor and triage Workday issues with responsibility across all active modules - supporting the resolution of defects in both configuration and business processes. You will Identify, clarify, and resolve issues and risks, escalating them as required.
• Provide regular updates on issues and escalate to third-party application management support team and Workday Customer Care Center as necessary.
• Support the implementation, testing and validation of a variety of business process changes, custom validations, condition rules, approval routing and delegation rules in Workday, either as part of ad-hoc change requests or through the Workday bi-annual releases.
• Maintain the Workday organizational structure in collaboration with all entities, providing support and guidance in the creation of new elements and data points.
• Contribute to the development of user training and occasionally in its delivery.
• Develop and maintain technical documentation for new development and integration enhancements.
• Conduct post implementation reviews.
• Participate in Workday twice-yearly release reviews and testing by identifying impact and improvement opportunities associated with the new release.
Minimum Requirements
• Bachelor's degree (or equivalent experience) preferred. Workday Certification is preferred.
• 3+ years working in a Workday production support environment supporting Workday HCM and Benefits.
• Strong knowledge in Business Process, Security, and Organizational Structure configuration.
• Experience with HCM, Compensation, Benefits, Recruiting, Talent Management, Time Tracking, Absence Management, Security Administration.
• Knowledge of all phases of system development lifecycle.
• Excellent written and verbal communication with a focus on documentation, presentation, and social skills.
• Strong customer service focus, responsiveness, and attention to detail with an ability to effectively navigate a complex and diverse organizational structure, achieving results through influence and collaboration.
• Highly organized with the ability to multi-task and prioritize effectively.
With regards
Naveen | Sr. Talent Acquisition
Rootshell Enterprise Technologies Inc.
Naveen@rootshellinc.com