Manager Workday Support Analyst Jobs (NOW HIRING)

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed - the software is intelligent, but you need to verify that the data is accurate.
• In the "My Experience" section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:
Reportingto the Assistant Vice President, Workday Systems, the Technical Manager, Workday Systems is responsible for leading and supporting the technical architecture, integrations, data management, and system configuration across Workday Student, Human Capital Management (HCM), and Financial Management modules. This role partners closely with functional stakeholders, IT leadership, and vendors to ensure secure, scalable, and high-performing Workday solutions that align with organizational goals.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Serve as the technical lead for Workday Student, HCM, and Finance platforms.

• Define and maintain Workday technical architecture, standards, and best practices.

• Manage and provide technical guidance to Workday Technical Developers.

• Oversee design, development, and support Workday integrations using EIBs, Core Connectors, Studio, APIs, and third-party middleware.

• Manage inbound and outbound data flows with external systems (e.g. Student systems, Payroll, Benefit providers, Banking, Reporting tools, LMS).

• Leverage Workday Extend to design, build, and govern custom applications that integrate seamlessly with Workday Student, HCM, and Financial Management

• Ensure data integrity, security, and compliance across all Workday modules.

• Support reporting, calculated fields, and advanced analytics as needed.

• Coordinate work with implementation partners and third-party vendors.

• Manage technical project deliverables, timelines, and documentation.

• Partner with functional leads to translate business requirements into technical solutions.

• Support Workday releases, testing, and deployment activities (bi-annual updates).

• Troubleshoot complex technical issues and provide escalation support.

• Coordinate planning, execution, and communication for Enterprise Systems initiatives.

• Performs other duties as assigned.

• Management retains the right to add or change job duties at any time

QUALIFICATIONS:

REQUIRED:

• Bachelor's degree in Information Systems, Computer Science, or a related field.

• Minimum of five years of experience supporting Workday in a technical capacity.

• Demonstrated expertise in:

  • Workday integrations (EIB, Core Connectors, Studio, APIs)

  • Calculated fields and reporting

  • Dashboards

• Minimum of two years of experience leading technical teams or acting as a technical lead.

• Excellent communication skills with the ability to work across technical and non-technical stakeholders.

• Strong leadership skills, and an understanding of higher education and/or complex enterprise environments.
  

PREFERRED:

• Experience in Higher Education

• Experience with Workday Student

• Workday certifications (Integration, HCM, Financials, or Student).

• Hands on experience with Workday Extend

• Experience with Identity Management Systems

This is a hybrid position requiring candidate to be onsite 3 days per week.

PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instruction.

Salary Range

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit:https://www.montclair.edu/human-resources/benefits/

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate's relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is withina CBU will be determined in accordance with contractual provisions.

Department

Position Type

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/