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Manager Workday Support Analyst Jobs in Virginia

Policy Support Analyst

Quantico, VA · On-site

$70K - $170K/yr

Support, coordinate, and track actions and responses using the Tasker Management Tool. * Analyze ... Daily travel in local area during workday (including use of personal vehicle) * May require ...

Support, coordinate, and track actions and responses using the Tasker Management Tool. * Analyze ... Daily travel in local area during workday (including use of personal vehicle) * May require ...

E-Logic is seeking a qualified Management Support Analyst to provide program and project execution support for the Planning, Design, and Construction (PDC) Directorate. The selected candidate will ...

We're building AI-powered wealth management. Investments, taxes, retirement, estate planning, all ... About the role We're seeking a skilled Support Analyst with 3-5 years of experience to provide ...

DESCRIPTION The Application Support Analyst will be a specialist with Association Management Software (AMS) and will work with staff, members and vendors to ensure database effectiveness and ...

... live support * Leading the integration architecture and delivery approach for Workday ... Managing project workstreams, mentoring and directing junior team members, and coordinating cross ...

... live support * Leading the integration architecture and delivery approach for Workday ... Managing project workstreams, mentoring and directing junior team members, and coordinating cross ...

Title: Program Support Analyst Location: Falls Church, VA Security Clearance: MBI Security ... Management may revise duties as necessary without updating this . For more information about the ...

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Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst, and why are they important?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
What are popular job titles related to Manager Workday Support Analyst jobs in Virginia? For Manager Workday Support Analyst jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Manager Workday Support Analyst jobs? Cities in Virginia with the most Manager Workday Support Analyst job openings:

Manager - Workday Reporting & Analytics

Dollar Tree

Chesapeake, VA • On-site

$109K - $124K/yr

Full-time

Re-posted 12 days ago


Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,509 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers


Job description

Manager - Workday Reporting & Analytics
Reports To: Director - TA Operations
At Family Dollar, our people are the heart of everything we do. As we continue to grow across more than 7,000 retail locations, distribution centers, and our Store Support Center, the need for accurate, timely, and actionable people data has never been greater.
We are seeking a highly skilled Manager - Workday Reporting & Analytics to serve as the hands-on owner of Workday reporting and people analytics for the enterprise. This role is ideal for a Workday reporting expert who enjoys turning complex data into meaningful insights that inform workforce and hiring decisions at scale.
About the Role
As the Manager - Workday Reporting & Analytics, you will design, build, and maintain scalable people reporting solutions using Workday. You'll partner closely with HR, Talent Acquisition, Operations, Finance, Legal, and other business leaders to deliver trusted insights that support workforce planning, recruiting strategy, and operational decision-making in a fast-paced retail environment.
  • You will act as the organization's Workday reporting subject matter expert, balancing technical depth with strong business acumen and storytelling skills.
  • This role requires a consultative mindset - you make recommendations, not just deliver reports.

Key Responsibilities
  • Own end-to-end people reporting and dashboard development across HR and Talent Acquisition, including metrics related to hiring, turnover, engagement, and workforce trends
  • Build and maintain Workday reports using Report Writer, Advanced Reports, dashboards, and calculated fields
  • Partner with HR Business Partners, Talent Acquisition, Compensation, and Operations leaders to define KPIs, identify trends, and uncover actionable insights
  • Translate complex people data into clear, compelling insights for leaders through visualizations and executive-ready presentations
  • Ensure data accuracy, consistency, and governance across Workday reporting and analytics
  • Leverage historical trends and advanced analytical techniques to inform workforce planning, hiring demand, and retention insights
  • Support ad hoc analytics requests with a focus on business impact, clarity, and scalability
  • Collaborate with downstream reporting or visualization tools (e.g., Power BI, Tableau) as needed to extend Workday insights

What You'll Bring
  • Minimum 5-7+ years of experience required in people analytics, HR reporting, and/or business intelligence, with a strong preference for retail or multi-location environments
  • 3-5+ years of hands-on experience with Workday Report Writer required with experience with Workday Prism Analytics preferred
  • Deep understanding of HR and Talent Acquisition metrics, reporting structures, and operational analytics
  • Solid working knowledge of Workday security roles and how they impact reporting and data access
  • Strong storytelling, dashboard design, and executive communication skills
  • Technical proficiency with Excel and reporting/visualization tools such as Power BI or Tableau
  • Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment

Why Family Dollar
At Family Dollar, you'll have the opportunity to make a real impact - supporting leaders and teams with insights that help shape how we hire, grow, and support our people nationwide. We value curiosity, partnership, and practical solutions that move the business forward.
Ready to drive people insights at scale?
Apply today and help shape the future of our workforce through data.
Projected Salary: $109,000-$124,000
Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
Full time
510 Volvo Parkway,Chesapeake,Virginia 23320
People Analytics
Family Dollar

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US