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Manager Workday Support Analyst Jobs in Virginia

About the Role As an HRMS Functional Support Analyst , you'll be the trusted expert for Workday HRMS applications, focusing on Workforce Management, Recruiting, Benefits, and Payroll. You'll work ...

Policy Support Analyst

Quantico, VA · On-site

$70K - $170K/yr

Support, coordinate, and track actions and responses using the Tasker Management Tool. * Analyze ... Daily travel in local area during workday (including use of personal vehicle) * May require ...

Policy Support Analyst

Quantico, VA · On-site

$70K - $170K/yr

Support, coordinate, and track actions and responses using the Tasker Management Tool. * Analyze ... Daily travel in local area during workday (including use of personal vehicle) * May require ...

E-Logic is seeking a qualified Management Support Analyst to provide program and project execution support for the Planning, Design, and Construction (PDC) Directorate. The selected candidate will ...

They are seeking a skilled Support Analyst to provide exceptional support, troubleshoot technical ... Range is an AI wealthtech platform that provides wealth management and financial advisory services.

We're building AI-powered wealth management. Investments, taxes, retirement, estate planning, all ... About the role We're seeking a skilled Support Analyst with 3-5 years of experience to provide ...

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Manager Workday Support Analyst information

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What are popular job titles related to Manager Workday Support Analyst jobs in Virginia?

For Manager Workday Support Analyst jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Manager Workday Support Analyst jobs in Virginia look for?

The top searched job categories for Manager Workday Support Analyst jobs in Virginia are:

What cities in Virginia are hiring for Manager Workday Support Analyst jobs?

Cities in Virginia with the most Manager Workday Support Analyst job openings:

Workday Support Specialist

Hampton, VA • On-site

Apex Systems
IT Services • 1 - 5K employees

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Job description

Job#: 2065873
Job Description:
HRMS Functional Support Analyst - Workday
Empower HR through technology!
We're seeking a talented HRMS Functional Support Analyst to help us optimize and elevate our Workday platform. If you're passionate about transforming HR processes with technology and thrive in a collaborative, fast-paced environment, this is your chance to make a meaningful impact.
About the Role
As an HRMS Functional Support Analyst, you'll be the trusted expert for Workday HRMS applications, focusing on Workforce Management, Recruiting, Benefits, and Payroll. You'll work closely with technical and business teams to lead implementations, upgrades, and ongoing support-unlocking the full potential of Workday for our organization.
This role combines functional expertise with strategic problem-solving, requiring someone who can translate business needs into actionable solutions and partner with technical resources to deliver seamless results.
What You'll Do
  • Lead and support Workday HRMS implementations and upgrades, collaborating with technical teams and functional users.
  • Provide day-to-day user support, troubleshoot issues, and ensure smooth system operations.
  • Act as a functional liaison for enhancements and fixes, including creating functional specifications and conducting system testing.
  • Drive requirements analysis sessions to capture business objectives and translate them into system solutions.
  • Assist with configuration changes, testing, training, and process documentation.
  • Develop and maintain advanced reports for team and organizational use.
  • Monitor and implement regulatory changes, ensuring compliance and training for updates.
  • Mentor and share knowledge with functional users to build internal expertise.
What We're Looking For
  • Proven experience as a Workday HRMS Functional Support Analyst, including full lifecycle implementations.
  • Expertise in three or more Workday modules: Workforce Management, Benefits Administration, Payroll, Recruiting, or Absence Management.
  • Strong understanding of business requirements, workflow analysis, and process re-engineering.
  • Ability to QA test development work and collaborate with technical teams.
  • Advanced proficiency in MS Office (Excel, Project, Visio) and SQL for data review and troubleshooting.
  • Excellent communication, problem-solving, and analytical skills.
  • A commitment to quality customer service and continuous improvement.
Qualifications
  • BA/BS degree in Business Administration, Management Information Systems, or related field (or equivalent experience).
  • 7+ years supporting Workday HRMS applications.
  • 6+ years of Workday HRMS implementation/upgrade experience.
  • 2+ full Workday SDLC implementations.
  • Experience as a Functional Lead on at least two projects.
Preferred
  • Experience in complex organizational environments (nice to have).
Additional Information
  • FLSA Status: Exempt
  • Physical Demands: Requires keyboard operation and occasional lifting of computer equipment.
  • Work Environment: Fast-paced with multiple priorities; reasonable accommodations available.

Remote, Hybrid, or Onsite in Hampton, VA
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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