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Manager Workday Support Analyst Jobs in Virginia

Leidos

Computer Support Analyst

Reston, VA

$52K - $94K/yr

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the ... Independently and consistently records, manages, and updates these solutions in a knowledge ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site +1

AvePoint's global channel partner program includes approximately 5,000 managed service providers ... As a Support Engineer, you won't just solve issues-you'll be a vital part of a team that keeps our ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site

AvePoint's global channel partner program includes approximately 5,000 managed service providers ... As a Support Engineer, you won't just solve issues-you'll be a vital part of a team that keeps our ...

nLeague

Technical Support Analyst

Colonial Heights, VA · On-site

$25 - $30/hr

Technical Support Analyst Client: VSU Location: 2430 Pine Forest Dr, Colonial Heights, VA 23834 ... Identity Management: Basic experience with Active Directory or Azure AD (password resets, unlocking ...

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Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
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Manager Workday Support Analyst jobs near you

Administrative Support Analyst

Odyssey Systems Consulting Group, Ltd.

Fort Belvoir, VA • On-site

Full-time

Re-posted 17 days ago

Job description

Odyssey is recruiting for an Administrative Support Analyst.  In this role, you will support PM Soldier Survivability (SSV), which is located at Ft. Belvoir, VA. The support required under this effort includes engineering, quality assurance and test support, acquisition support, business management support, logistics and fielding support, operations support, and administrative support. The specific task areas include program management, analysis, planning, studies, liaison, and operations support, strategic communications, engineering and logistics support, new equipment training, system test and product fielding support, acquisition and contracting support, software development and system safety, studies and analysis and quick response support.
PM SSV’s mission is to equip, clothe, and protect Soldiers to maximize performance today and provide enhanced capability tomorrow. PM SSV’s products protect Soldiers and allow them to operate in any condition. Product Manager Air Warrior (PdM AW), Product Manager Soldier Clothing and Individual Equipment (PdM SCIE) and Product Manager Soldier Protective Equipment (PdM SPE) are subordinate Product Offices in PM SSV.

***Contingent upon contract award***


Duties include, but are not limited to:

  • Provides senior executive level secretarial and administrative travel support, and human resources support for the PM and others as necessary
  • Handles sensitive or confidential information
  • Manage PM calendar using MS Outlook
  • Performs in a leadership role in providing administrative and general office support
  • Prepares a variety of documents, such as correspondence, forms, reports, statistical tables, spreadsheets, etc., using advanced skills and knowledge of word processing software
  • Advises writers and researchers in matters of style, syntax, and usage to improve the general quality and effectiveness of communications
  • Trains lower-level administrative support analyst

***Contingent upon contract award***


Citizenship: Must be a US citizen

Minimum Required Qualifications

Clearance: Secret

Education: High School Diploma

Years of Experience: At least 10 years of experience in an administrative setting in the DoD

Preferred:

Education: BA or BS

Years of Experience: At least five years of experience in an administrative setting in the DoD

Technical Skills

  • Expert in Microsoft Suite
  • Proficient with Defense Travel System
  • Knowledgeable in Microsoft SharePoint

Interpersonal Skills

  • Excellent customer service skills
  • Ability to manage multiple tasks
  • Strong communication skills, written and oral

Additional Information

Location: Onsite at Fort Belvior, VA

Travel: 25%

#LI-JC1

***Contingent upon contract award***


Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military’s operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.

Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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