ZipRecruiter

Log In

1

Manager Workday Support Analyst Jobs in Virginia

KACE

Program Support Analyst

Falls Church, VA · On-site

Title: Program Support Analyst Location: Falls Church, VA Security Clearance: MBI Security ... Management may revise duties as necessary without updating this . For more information about the ...

KACE

Program Support Analyst

Falls Church, VA

Title: Program Support Analyst Location: Falls Church, VA Security Clearance: MBI Security ... Management may revise duties as necessary without updating this . For more information about the ...

nLeague

Technical Support Analyst

Richmond, VA · On-site

Technical Support Analyst 2 Department: DGS Location: 101 North 14th Street Richmond, Va. 23219 ... Telecom & Mobile Device Management Skilled in managing desk phones, cell phones, and cellular ...

Deloitte

Workday Integrations Manager

Richmond, VA · On-site

... live support * Leading the integration architecture and delivery approach for Workday ... Managing project workstreams, mentoring and directing junior team members, and coordinating cross ...

Deloitte

Workday Integrations Manager

Mclean, VA · On-site

... live support * Leading the integration architecture and delivery approach for Workday ... Managing project workstreams, mentoring and directing junior team members, and coordinating cross ...

Tecolote Research

Data Support Analyst

Arlington, VA · On-site

$60K - $85K/yr

Manage the CADE user support, data submission planning and approvals, and data validation for ... Provide user support to DoD Analysts searching and exporting data into analysis-ready formats

Dlapiper

Litigation Support Analyst

Reston, VA · Hybrid

$46.15 - $73.38/hr

Assists with managing cases/projects on various levels and at various stages of the litigation process. * Creates and supports various databases throughout the duration of a case/matter including ...

Leidos

Computer Support Analyst

Reston, VA · On-site

$52K - $94K/yr

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the ... Independently and consistently records, manages, and updates these solutions in a knowledge ...

previous pagenext page

Showing results 21-40

All JobsWorkday Support Analyst JobsManager Workday Support Analyst JobsManager Workday Support Analyst Jobs in Virginia

Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
What are popular job titles related to Manager Workday Support Analyst jobs in Virginia? For Manager Workday Support Analyst jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Manager Workday Support Analyst jobs in Virginia look for? The top searched job categories for Manager Workday Support Analyst jobs in Virginia are:
What cities in Virginia are hiring for Manager Workday Support Analyst jobs? Cities in Virginia with the most Manager Workday Support Analyst job openings:
Manager Workday Support Analyst jobs near you

Program Support Analyst

KACE

Falls Church, VA • On-site

Full-time

Posted 14 days ago

Job description

Title: Program Support Analyst
Location: Falls Church, VA
Security Clearance: MBI Security Clearance
Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent
Salary: Approximately $ 75,000-82,000.00/Annually
Level: ISA I-D
About KACE:
KACE delivers technology-enabled mission services that advance public health, public safety and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government's most complex challenges.
At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation's safety, security and performance.
We're proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we've built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives.
The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!
Job Summary:
The Strategic Support Research & Development Program Support Analyst will provide program support to the Analytics Group for investigative tools and resources used in criminal investigations.
Essential Functions and Responsibilities:
  • Serve as a user account administrator for SSRD controlled tools & platforms. Responsible for new account creation, revocation of accounts, addressing access issues (e.g. password resets) and troubleshooting technical issues with vendors.
  • Create and deliver training materials (job aids, walkthroughs, quick start guides, recorded demos) for investigative tools and AI capabilities, tailored to inspectors, analysts, and program managers.
  • Conduct utilization and performance analysis, including tracking adoption metrics, identifying gaps, and producing dashboards or summaries that inform leadership decisions.
  • Conducting periodic compliance reviews to ensure tool usage is in alignment with SOPs.
  • Maintain documentation repositories, ensuring SOPs, training materials, pilot reports, and tool evaluations are current, accessible, and standardized.
  • Perform other duties as assigned in support of SSRD team's tool maintenance, technology research, and capability development efforts.

Minimum Qualifications & Skills:
  • Bachelor's degree from an accredited college or university. Significant work experience may be substituted for the education requirement.
  • Demonstrated work experience with similar duties.
  • Ability to communicate orally and in writing sufficient to express thoughts and ideas to internal and external audiences.
  • Ability to plan, coordinate, and monitor projects.
  • Ability to schedule and meet project deliverables, review project progress, and recommend changes in methodology where necessary.
  • Ability to assess vulnerabilities, risks, opportunities, and unintended consequences associated with investigative tools and resources while making recommendations and actions.
  • Ability to utilize various databases to monitor, reconcile, and update to ensure compliance with established policies and guidelines.
  • Ability to establish and maintain effective work relationships with internal and external customers.
  • Experience in gathering, analyzing and evaluating data and research to assist in completing projects and producing reports.
  • Experience using Microsoft Office products (e.g.: Excel, Word, PowerPoint) sufficient to compile data, update statistical reports, and prepare formal and informal work products.
  • Experience working with law enforcement is desired but not required.

Clearance:
Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment.
Security Requirements/Background Investigation Requirements:
  • Must be a U.S Citizen.
  • Favorable credit check for all cleared positions
  • Successfully passing a background investigation including drug screening.
  • Residency requirement - 3 consecutive years in the last 5 years.

Physical Requirements/Working Conditions:
  • Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
  • Climbing/Stooping/Kneeling: 10% of the time.
  • Lifting/Pulling/Pushing: 10%
  • Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system 100% of the time.
  • Sitting: Sitting for prolonged and extended periods of time.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.
For more information about the company please visit our website at www.kacecompany.com
KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting@kacecompany.com.

Apply