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Manager Workday Support Analyst Jobs in Oklahoma

Create and maintain software packages for our end-point management solution * Upgrade deskside ... Support telecommunication systems and infrastructure (i.e., cabling, network rack, patch panels ...

Loan Support Analyst (Commercial)

Ponca City, OK · On-site

$29K - $39K/yr

We encourage candidates to connect with their recruiter and hiring manager to understand workplace ... Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All ...

... support across various industries. If you're seeking an exciting career with plenty of ... fit-gap analysis, as-is and to-be business process designs, conference room pilots (CRPs ...

... support across various industries. If you're seeking an exciting career with plenty of ... fit-gap analysis, as-is and to-be business process designs, conference room pilots (CRPs ...

Sr. Desktop Support Analyst-Tulsa, OK

Tulsa, OK · On-site

$21.25 - $28.50/hr

We are currently looking for a Senior Desktop Support Analyst to join our EUS/EUC team supporting ... Perform Request and Incident Management processes within Service Level expectations (i.e., priority ...

Sr. Desktop Support Analyst-Tulsa, OK

Tulsa, OK · On-site

$21.25 - $28.50/hr

We are currently looking for a Senior Desktop Support Analyst to join our EUS/EUC team supporting ... Perform Request and Incident Management processes within Service Level expectations (i.e., priority ...

We work on projects involving Workday Financials, Supply Chain Management, Infor Solutions ... support procedures. Additional duties may include: coordination of schedules, creation of ...

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Manager Workday Support Analyst information

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What are the most commonly searched types of Workday Support Analyst jobs in Oklahoma?

The most popular types of Workday Support Analyst jobs in Oklahoma are:

What are popular job titles related to Manager Workday Support Analyst jobs in Oklahoma?

For Manager Workday Support Analyst jobs in Oklahoma, the most frequently searched job titles are:

What cities in Oklahoma are hiring for Manager Workday Support Analyst jobs?

Cities in Oklahoma with the most Manager Workday Support Analyst job openings:

Applications Database Support Analyst III

mytfcuhr

Oklahoma City, OK

$102K - $128K/yr

Full-time

Re-posted 28 days ago


Job description

Tinker Federal Credit Union’s Information Technology department has an immediate opening for an Applications Database Support Analyst III! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As an Applications Database Support Analyst III, you will be responsible for the following:

  • Updating, upgrading, testing, implementing, and supporting the corporate business applications and databases environment, with emphasis on speed, efficiency, and reliability. 
  • Performing system administration duties for selected systems.
  • Interfacing with credit union management, departments, other credit union employees, and members as required.
  • Maintaining all service levels lower than their own.
  • In addition, to ensure service coverage, all other levels may also be required to complete duties for any level.

Salary Range:

This is an exempt position, and the starting salary range is $102,424.01-$128,030.01; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Education/Experience:

You must have an associate degree in a technical discipline is required. Three years experience related to the administration or support of Applications, Databases or technical system-level support employment experience is required. Financial institution experience is preferred.  Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education.


Certificates, Licenses, Registrations:

  • Incumbent Bonding REQUIRED by TFCU’s chosen authority
  • Cisco certifications are preferred.
  • Microsoft, Business Applications certification, or equivalent are preferred.

Keys to success:

In order to be successful as an Applications Database Support Analyst III, you must possess these qualifications:

  • Ability to utilize software diagnostic tools to troubleshoot and/or monitor business applications and databases or the performance of the systems.
  • Working knowledge of Microsoft Windows servers, Microsoft SQL server, Active Directory, UNIX environments, virtualization, electronic systems, systems administration, and networking.
  • Working knowledge of Windows server operating systems, Workstations, Back Office Suite, Microsoft Office, and other software packages to diagnose equipment, software, or operational problems.
  • Proficient knowledge of using, troubleshooting, and maintaining business applications and databases within a networking environment.
  • Excellent organizational skills and an attention to detail in order to work multiple tasks simultaneously.
  • Excellent working knowledge of using, troubleshooting, and maintaining complex business applications.
  • Ability to work collaboratively with diverse teams and have strong relationship-building skills.