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Manager Text Chat Jobs (NOW HIRING)

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Customer Service Representative - Remote

$16.50 - $22.25/hr

This person will provide world-class customer support through email, text, chat, and occasionally ... Manage time effectively across multiple communication platforms * Approach all interactions with ...

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Manager Text Chat information

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$23K

$61.4K

$102.5K

How much do manager text chat jobs pay per year?

As of Jun 29, 2026, the average yearly pay for manager text chat in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

More about Manager Text Chat jobs
What cities are hiring for Manager Text Chat jobs? Cities with the most Manager Text Chat job openings:
What are the most commonly searched types of Text Chat jobs? The most popular types of Text Chat jobs are:
What states have the most Manager Text Chat jobs? States with the most job openings for Manager Text Chat jobs include:
What job categories do people searching Manager Text Chat jobs look for? The top searched job categories for Manager Text Chat jobs are:
Manager Text Chat jobs near you
Infographic showing various Manager Text Chat job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr

Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr

Milan Laser

Omaha, NE • On-site

$22 - $24/hr

Other

Posted 22 days ago

Milan Laser Hair Removal rating

7.0

Company rating: 7.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

3rd of 39 rated hair and beauty

Job description

Part-Time Client Services Team Member

Not your average call center—that's the Milan difference. Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 39 states and continued growth, we're expanding quickly—and our call center is the engine that drives it all.

This is a high-energy, team-first environment where people support each other, celebrate wins, and take pride in creating great client experiences. You'll be surrounded by people who work hard, move fast, and genuinely enjoy what they do.

This role is the launching point for your Milan career. You'll gain hands-on experience, learn the business from the inside out, and build a strong foundation for growth into:

  • A full-time Client Coordinator (inbound sales) role
  • Higher-earning, performance-based positions
  • Opportunities across Milan's corporate and field teams

This is where the client experience comes to life.

As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their hair-free journey, resolve account needs, and assist new callers exploring a consultation.

Every interaction matters—you'll create experiences that feel clear, helpful, and personal.

This role is fast-paced and high-volume. You'll balance accuracy, efficiency, and strong service while delivering consistent experiences that reflect Milan's standards.

Base Pay: $19.00 per hour

Additional earnings through hourly differentials and commission

Top performers earn $22–$24/hour total

16–24 hours per week

4–5 hour shifts

Morning, evening, and weekend availability required

Monday–Thursday: 7:30 AM – 8:00 PM

Friday–Saturday: 7:00 AM – 8:00 PM

Sunday: 8:00 AM – 6:30 PM

Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available and part-time team members are encouraged to apply.

Client Support & Experience

  • Respond to inbound calls, emails, texts, and chat from current clients
  • Support appointment scheduling and assist with account questions
  • Deliver empathetic, confident, solutions-focused service
  • Assist inbound leads and help guide them toward booking consultations

Operational Excellence

  • Follow standard processes and scripting to ensure consistency
  • Accurately document all client interactions
  • Manage multiple conversations and systems at once

Performance & Team Environment

  • Meet productivity and customer service expectations
  • Participate in coaching, feedback, and development conversations
  • Support team initiatives and continuous improvements

Minimum Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience in a fast-paced environment
  • Ability to multitask across phone, email, and chat
  • Strong written and verbal communication skills
  • Typing speed of at least 60 WPM
  • Proven reliability, professionalism, and strong attendance
  • Ability to handle sensitive information with confidentiality
  • Comfort working in a structured, metric-driven environment

Preferred Experience

  • Call center experience
  • Multi-channel customer support (phone, chat, email)
  • Appointment scheduling or similar workflows

Behavioral Strengths

  • Customer Obsessed: Creates positive, supportive client experiences
  • Drive for Results: Takes ownership and meets expectations
  • Coachable: Open to feedback and eager to grow
  • Calm Under Pressure: Thrives in high-volume environments
  • Collaborative: Communicates clearly and supports the team

Availability Requirements

  • 16–24 hours per week
  • Must be able to work morning or evening shifts
  • Weekend availability required

Milan Laser welcomes applicants from all backgrounds. Equal Opportunity Employer.

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