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Manager Text Chat Jobs in Chicago, IL (NOW HIRING)

Scotsman Ice

Field Support Technician

Vernon Hills, IL

$19.25 - $26.25/hr

Provides technical support to customers by phone, text, chat and logs information for each call in ... , SMS and entering live customer information • Must be willing to work more than 40 hours per ...

Scotsman Ice

Refrigeration Technical Support

Vernon Hills, IL · On-site

$36K - $45K/yr

Provides technical support to customers by phone, text, chat and logs information for each call in ... , SMS and entering live customer information • Must be willing to work more than 40 hours per ...

NOCD

Director of Member Advocate Services

Chicago, IL · On-site

$125K - $170K/yr

Own support tooling and systems (CRM, phone, text, chat, documentation), partnering cross-functionally to optimize workflows and data integrity. * Design and oversee training, quality assurance, SOPs ...

Classic Toyota

Service Coordinator

Waukegan, IL · On-site

$18.75 - $23.75/hr

Comfortable communicating with customers by phone, text, email, and online chat. * Proficient with basic computer applications. * Ability to learn dealership management software, communication ...

CarNow

Account Manager

Chicago, IL · On-site

$75K - $105K/yr

This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ... Strong understanding of chat and digital retailing technologies * Excellent communication and ...

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All JobsText Chat JobsManager Text Chat JobsManager Text Chat Jobs in Chicago, IL

Manager Text Chat information

See Chicago, IL salary details

$23.7K

$63.2K

$105.6K

How much do manager text chat jobs pay per year?

As of Aug 31, 2026, the average yearly pay for manager text chat in Chicago, IL is $63,200.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $71,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in Chicago, IL?

The most popular types of Text Chat jobs in Chicago, IL are:

What are popular job titles related to Manager Text Chat jobs in Chicago, IL?

For Manager Text Chat jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Manager Text Chat jobs in Chicago, IL look for?

The top searched job categories for Manager Text Chat jobs in Chicago, IL are:

Manager Text Chat jobs near you

AI Developer (Contract to Hire)

Deerfield, IL • On-site

DivIHN Integration Inc
Software Development • 51 - 200 employees
Learn more about DivIHN Integration Incexternal

Contractor

Re-posted yesterday

Job description

For further inquiries regarding the following opportunity, please contact our Talent Specialist
Lavanya at 224 369 0873 
 
Title: AI Developer - Contract to Hire
Location: Deerfield, IL
Duration: 12 Months with possibility of extension
 
Preferred CST Time Zone
 
Job Description
Essential Duties and Responsibilities:
  • Work with technical and business teams to develop GenAI solutions for scenarios like
    • Text Extraction
    • Speech to Text
    • Chat Assistant with Knowledge Base
    • Chat Assistant with Transactional Data
    • Workflow Automation using AI Agents
  • Apply your knowledge of Gen AI frameworks and deployment architectures to build solutions and recommend best practices.
  • Evaluate options, develop Proof of concepts, and review code and solutions from other team members.
  • Understanding of full-stack architecture is a strong plus.
 
Qualifications
  • 5+ years of design, implementation, or consulting in applications and infrastructures experience
  • Strong familiarity with AWS cloud services.
  • 3+ years of experience in various phases of Machine Learning, Artificial Intelligence and Deep Learning solutions using AWS technologies.
  • Experience in implementing AI/Generative AI solutions using AWS Sagemaker, AWS Bedrock and other AI services like AWS Transcribe, AWS Textract, AWS Kendra, AWS Translate and AWS Rekognition, etc.
  • Demonstrated understanding of prompt engineering and application of it to mentioned use cases.
  • Evaluate LLM outputs for hallucination, toxicity, bias, and factual correctness.
  • Implement context caching and memory management patterns to implement well performing applications.
  • Coding experience in implementing solutions using various AWS Services.
  • Proficiency in programming languages such as Python and NodeJS preferred.
  • Proficiency in creating and using REST APIs.
  • Build and deploy AI/GenAI solutions on AWS
  • Develop and manage end-to-end data/AI pipelines
  • Create chat assistants and integrate APIs
  • Write production-ready Python code
  • Innovate and automate digital processes
  • Own projects from design to deployment
  • No specific Degree mentioned, Bachelors preferred.
  • Strong in Python (Node.js is a plus), 3+ years in AI