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Manager Text Chat Jobs in Chicago, IL (NOW HIRING)

Field Support Technician

Vernon Hills, IL

$19.25 - $26.25/hr

Provides technical support to customers by phone, text, chat and logs information for each call in ... , SMS and entering live customer information โ€ข Must be willing to work more than 40 hours per ...

Inside Sales Specialist

Aurora, IL ยท On-site +1

$18 - $20/hr

Manage time properly to maximize AHT (Average Handling Time) while offering an exceptional experience for the prospective resident. * Translate Live Chat messages and text messages and respond ...

Account Manager

Chicago, IL ยท On-site

$75K - $105K/yr

This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ... Strong understanding of chat and digital retailing technologies * Excellent communication and ...

Sales Support Manager Who We Are: GEODIS specializes in unlocking business value in a complex world ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview! OR * Text ...

This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ... Strong understanding of chat and digital retailing technologies * Excellent communication and ...

Account Manager

Chicago, IL ยท Remote

$75K - $105K/yr

This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ... Strong understanding of chat and digital retailing technologies * Excellent communication and ...

Sales Support Manager Who We Are: GEODIS specializes in unlocking business value in a complex world ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview! OR * Text ...

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Showing results 1-20

Manager Text Chat information

See Chicago, IL salary details

$23.7K

$63.2K

$105.6K

How much do manager text chat jobs pay per year?

As of Jul 28, 2026, the average yearly pay for manager text chat in Chicago, IL is $63,200.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $71,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in Chicago, IL? The most popular types of Text Chat jobs in Chicago, IL are:
AI Developer (Contract to Hire)

AI Developer (Contract to Hire)

DivIHN Integration Inc

Deerfield, IL โ€ข On-site

Contractor

Posted 27 days ago


Job description

For further inquiries regarding the following opportunity, please contact our Talent Specialist
Lavanya at 224 369 0873ย 
ย 
Title: AI Developer -ย Contract to Hire
Location: Deerfield, IL
Duration: 12 Months with possibility of extension
ย 
Preferred CST Time Zone
ย 
Job Description
Essential Duties and Responsibilities:
  • Work with technical andโ€ฏbusiness teams to develop GenAI solutions for scenarios like
    • Text Extraction
    • Speech to Text
    • Chat Assistant with Knowledge Base
    • Chat Assistant with Transactional Data
    • Workflow Automation using AI Agents
  • Apply your knowledge of Gen AI frameworks and deployment architectures to build solutions and recommend best practices.
  • Evaluate options, develop Proof of concepts, and review code and solutions from other team members.
  • Understanding of full-stack architecture is a strong plus.
ย 
Qualifications
  • 5+ years of design, implementation, or consulting in applications and infrastructures experience
  • Strong familiarity with AWS cloud services.
  • 3+ years of experience in various phases of Machine Learning, Artificial Intelligence and Deep Learning solutions using AWS technologies.
  • Experience in implementing AI/Generative AI solutions using AWS Sagemaker, AWS Bedrock and other AI services like AWS Transcribe, AWS Textract, AWS Kendra, AWS Translate and AWS Rekognition, etc.
  • Demonstrated understanding of prompt engineering and application of it to mentioned use cases.
  • Evaluate LLM outputs for hallucination, toxicity, bias, and factual correctness.
  • Implement context caching and memory management patterns to implement well performing applications.
  • Coding experience in implementing solutions using various AWS Services.
  • Proficiency in programming languages such as Python and NodeJS preferred.
  • Proficiency in creating and using REST APIs.
  • Build and deploy AI/GenAI solutions on AWS
  • Develop and manage end-to-end data/AI pipelines
  • Create chat assistants and integrate APIs
  • Write production-ready Python code
  • Innovate and automate digital processes
  • Own projects from design to deployment
  • No specific Degree mentioned, Bachelors preferred.
  • Strong in Python (Node.js is a plus), 3+ years in AI