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Manager Text Chat Jobs in Oregon (NOW HIRING)

OREGON FAMILY SUPPORT NETWORK INC

ROO Manager

Salem, OR · On-site

$27 - $33.75/hr

A primary function of this role is managing a statewide parent warmline providing emotional support, information, and resources to parents, through phone, chat, video conferencing, text and support ...

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Showing results 1-20

All JobsManager Text Chat JobsManager Text Chat Jobs in Oregon

Manager Text Chat information

See Oregon salary details

$24.3K

$64.9K

$108.4K

How much do manager text chat jobs pay per year?

As of Jun 26, 2026, the average yearly pay for manager text chat in Oregon is $64,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $73,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in Oregon? The most popular types of Text Chat jobs in Oregon are:
What are popular job titles related to Manager Text Chat jobs in Oregon? For Manager Text Chat jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Manager Text Chat jobs in Oregon look for? The top searched job categories for Manager Text Chat jobs in Oregon are:
What cities in Oregon are hiring for Manager Text Chat jobs? Cities in Oregon with the most Manager Text Chat job openings:
Manager Text Chat jobs near you
Infographic showing various Manager Text Chat job openings in Oregon as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $64,865 per year, or $31.2 per hour.
Customer Account Specialist

Customer Account Specialist

Hunter Communications

Eugene, OR • On-site

$82K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Job Type
Full-time
Description
Better Careers Start Here!
Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the-art fiber internet and world-class customer service.
At Hunter Communications, all employees are provided a benefit package including medical, dental, vision, disability coverage, life insurance, and an employee assistance program. We offer very generous vacation, sick, and holiday time off, a 401k program with a generous employer match, and numerous bonus opportunities.
Position Overview
As a Customer Account Specialist, you will contact prospective customers to deliver tailored internet and phone solutions.
We are seeking a self-motivated, relationship-driven professional who enjoys problem-solving. If you excel at building rapport, identifying customer needs through thoughtful conversations, and providing personalized solutions, we'd love to have you on our team!
Sales & Customer Engagement

  • Handle inbound sales inquiries and guide customers through the selection process.
  • Proactively follow up with prospective customers to close sales and provide additional assistance.
  • Efficiently manage time to balance customer interactions, follow-ups, and administrative tasks.
  • Educate customers in pricing, promotions, and available services.
  • Assist customers with scheduling and rescheduling service appointments.
  • Attend local events to drive brand awareness as needed.
Order Processing & CRM Management
  • Process customer orders from phone, email, text, chat, and website inquiries.
  • Maintain accurate and up-to-date records in CRM systems (Salesforce, Rev.io).
  • Ensure seamless coordination between sales and installation teams.
Collaboration & Continuous Improvement
  • Work closely with cross-functional teams, including managers and senior leadership.
  • Participate in training and team meetings to enhance skills and contribute to company initiatives.
  • Demonstrate adaptability and a willingness to learn new systems and processes.
  • Meet and exceed sales goals and overall objectives.
Requirements
At Hunter Communications, we have rare and exceptional team collaboration. There is high trust, autonomy, empowerment, and a strong desire to see the value each unique person brings to the team and support their development at this job and their next. We're looking for someone who can help us be better together, with strengths like:
  • High school diploma or equivalent (associate or bachelor's degree preferred).
  • Prior experience in customer service, sales, or call center environments preferred.
  • Proficiency in CRM systems (Salesforce, Rev.io) and Google Suite or similar platforms.
  • Strong communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Passionate about customer service and relationship-building.
  • Strong adaptability and willingness to learn.
  • Ability to multitask and prioritize in a fast-paced environment.
  • A proactive approach to problem-solving and customer engagement.
  • This is a full-time position, with working hours from 8:00am to 5:00pm Monday through Friday with occasional Saturday shifts.

Benefits
At Hunter Communications, all employees are offered a comprehensive benefits package, including medical, dental, and vision coverage, disability insurance, life insurance, and an employee assistance program. Employees also enjoy generous vacation, sick leave, and holiday time off, along with a 401(k)-program featuring a competitive employer match and multiple bonus opportunities.
Compensation
This position offers a base salary of $40,000 per year, plus commission. On average, team members who meet 100% of their sales quota earn approximately $3,500 per month in commissions, resulting in on-target earnings (OTE) of $82,000 annually.
Hunter Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary Description
$40,000 Annually + Generous Commission

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