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Manager Text Chat Jobs in Oklahoma (NOW HIRING)

HeartLine, Inc.

211 Call Specialist

Oklahoma City, OK · On-site

$13 - $14/hr

... phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de ... Ability to handle and manage stress due to scope and type of calls/texts that may be received.

Cargill

Assistant Plant Manager

Guymon, OK · On-site

Other duties as assigned Job Purpose and Impact The Assistant Plant Manager will provide strategic ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

Cargill

Warehouse Technician

Oklahoma City, OK · On-site

$20/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Interacting regularly with peers and management to pursue continuous improvement of facility ...

360 Payments

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Provide technical support to merchants through phone, email, chat, text messaging, remote support ... Manage a fast-paced workload that includes inbound/outbound calls and active support cases ...

VEHLO

Technical Support Representative

Tulsa, OK

$18/hr

Provide technical support to merchants through phone, email, chat, text messaging, remote support ... Manage a fast-paced workload that includes inbound/outbound calls and active support cases ...

Vehlo

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Provide technical support to merchants through phone, email, chat, text messaging, remote support ... Manage a fast-paced workload that includes inbound/outbound calls and active support cases ...

Cargill

Maintenance Lead

Guymon, OK

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Interacting regularly with external vendors, peers, and management to pursue continuous improvement ...

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Showing results 1-20

All JobsText Chat JobsManager Text Chat JobsManager Text Chat Jobs in Oklahoma

Manager Text Chat information

See Oklahoma salary details

$21.2K

$56.6K

$94.6K

How much do manager text chat jobs pay per year?

As of Aug 15, 2026, the average yearly pay for manager text chat in Oklahoma is $56,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $63,700.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in Oklahoma?

The most popular types of Text Chat jobs in Oklahoma are:

What are popular job titles related to Manager Text Chat jobs in Oklahoma?

For Manager Text Chat jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Manager Text Chat jobs in Oklahoma look for?

The top searched job categories for Manager Text Chat jobs in Oklahoma are:

What cities in Oklahoma are hiring for Manager Text Chat jobs?

Cities in Oklahoma with the most Manager Text Chat job openings:

Manager Text Chat jobs near you

211 Call Specialist

HeartLine, Inc.

Oklahoma City, OK • On-site

$13 - $14/hr

Full-time

Re-posted 18 days ago

Job description

Description:

MUST RESIDE IN OKLAHOMA

Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database.

JOB RESPONSIBILITIES:

  • Answer phone calls with an appropriate tone of voice, providing a caring and supportive voice.
  • Answer chats, and texts using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.
  • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.
  • Identify and reflect the feelings of all contacts.
  • Identify line of business and log accordingly.
  • Assess contact’s needs or situation using pertinent questions and follow protocol.
  • Provide appropriate screenings for specialized programs or appointment setting.
  • Advocate for clients when appropriate.
  • Complete assessments for clients in high-risk situations.
  • Access 2-1-1 database for resources and appropriately refer contacts.
  • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.
  • Maintain accurate data collection on all contacts in the appropriate database.
  • Maintain acceptable level of contact handling and customer service performance as described by 2-1-1 training standards including handling multiple chats, texts and emails simultaneously.
  • Complete all training for new programs and services related to 2-1-1 and providing feedback as needed.
  • Actively participate with the team as needed.
  • Ability to work alternative schedules.
  • Perform other duties as assigned including, but not limited to, working alternative shifts and/or schedules.
  • Ability to handle and manage stress due to scope and type of calls/texts that may be received.
Requirements:


  • High school diploma/GED requiredBachelor’s degree in social work, sociology or related field preferred.
  • One-year experience in contact center, crisis hotline or information and referral service preferred.
  • Equivalent combination of education and experience will be considered
  • Bilingual in English and Spanish preferred.

REQUIRED SKILLS AND ABILITIES:

  • Ability to effectively assess client needs and show sensitivity to issues presented by contacts.
  • Excellent communication skills
  • Excellent computer literacy
  • Self-starter
  • Effective time management
  • Ability to work in a high paced contact center.
  • Ability to work in multiple client management databases.
  • Proficiency in Microsoft Office products such as Outlook, required.
  • Access or other relational database experience, helpful.
  • Demonstrated knowledge of health and human services desired.
  • AIRS or AAS certification preferred. Must achieve AIRS or CRS certification within 3 years of becoming eligible.
  • Physically able to lift 20 pounds, bend/stoop
  • Sit for long periods of time and talk on the telephone

Apply