Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference * Serve as the first ...
New
Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference * Serve as the first ...
New
Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference * Serve as the first ...
New
Alexandria, VA · On-site
$60K - $100K/yr
Handle all incoming internet inquiries. internet phone leads and live text chat * Respond to emails ... Time management, prioritization skills, and ability to multitask and work independently in a high ...
Alexandria, VA · On-site
$60K - $100K/yr
Handle all incoming internet inquiries. internet phone leads and live text chat * Respond to emails ... Time management, prioritization skills, and ability to multitask and work independently in a high ...
Alexandria, VA · On-site
$60K - $100K/yr
Handle all incoming internet inquiries. internet phone leads and live text chat * Respond to emails ... Time management, prioritization skills, and ability to multitask and work independently in a high ...
Alexandria, VA · On-site
$60K - $100K/yr
Handle all incoming internet inquiries. internet phone leads and live text chat * Respond to emails ... Time management, prioritization skills, and ability to multitask and work independently in a high ...
Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference * Serve as the first ...
New
Quick apply
Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference * Serve as the first ...
New
Alexandria, VA · On-site
$60K - $100K/yr
Handle all incoming internet inquiries. internet phone leads and live text chat * Respond to emails ... Time management, prioritization skills, and ability to multitask and work independently in a high ...
Alexandria, VA · On-site
$60K - $100K/yr
Handle all incoming internet inquiries. internet phone leads and live text chat * Respond to emails ... Time management, prioritization skills, and ability to multitask and work independently in a high ...
University Park, MD · On-site
$16.25 - $22/hr
... text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely ... Manage inbound calls, chats, texts, and portal messages across channels. Educate patients on ...
University Park, MD · On-site
$16.25 - $22/hr
... text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely ... Manage inbound calls, chats, texts, and portal messages across channels. Educate patients on ...
Hyattsville, MD · On-site
$18 - $22/hr
... text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely ... Manage inbound calls, chats, texts, and portal messages across channels. Educate patients on ...
Quick apply
Hyattsville, MD · On-site
$18 - $22/hr
... text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely ... Manage inbound calls, chats, texts, and portal messages across channels. Educate patients on ...
Leadership, Management, and Team Building * Creates an environment where team members are empowered ... Fields reference inquiries via email, text, chat, phone and participates in the Thurgood Marshall ...
Leadership, Management, and Team Building * Creates an environment where team members are empowered ... Fields reference inquiries via email, text, chat, phone and participates in the Thurgood Marshall ...
Oakton, VA · Remote
$23 - $27/hr
... chat, and text services.Knowledgeable of crisis intervention best practices and ethical standardsStrong ability to oversee crisis contact center operations, manage shifts, and make sound decisions ...
Quick apply
Oakton, VA · Remote
$23 - $27/hr
... chat, and text services.Knowledgeable of crisis intervention best practices and ethical standardsStrong ability to oversee crisis contact center operations, manage shifts, and make sound decisions ...
Oakton, VA · On-site
$23 - $27/hr
... chat, and text services. * Knowledgeable of crisis intervention best practices and ethical standards * Strong ability to oversee crisis contact center operations, manage shifts, and make sound ...
Oakton, VA · On-site
$23 - $27/hr
... chat, and text services. * Knowledgeable of crisis intervention best practices and ethical standards * Strong ability to oversee crisis contact center operations, manage shifts, and make sound ...
Oakton, VA · On-site
$23 - $27/hr
... chat, and text services. * Knowledgeable of crisis intervention best practices and ethical standards * Strong ability to oversee crisis contact center operations, manage shifts, and make sound ...
Oakton, VA · On-site
$23 - $27/hr
... chat, and text services. * Knowledgeable of crisis intervention best practices and ethical standards * Strong ability to oversee crisis contact center operations, manage shifts, and make sound ...
... Manager) to lead and elevate our customer engagement operations. In this role, you'll coach and ... text, and chat communications. We're seeking a modern leader who thrives in a fast-paced ...
... Manager) to lead and elevate our customer engagement operations. In this role, you'll coach and ... text, and chat communications. We're seeking a modern leader who thrives in a fast-paced ...
... Manager) to lead and elevate our customer engagement operations. In this role, you'll coach and ... text, and chat communications. We're seeking a modern leader who thrives in a fast-paced ...
... Manager) to lead and elevate our customer engagement operations. In this role, you'll coach and ... text, and chat communications. We're seeking a modern leader who thrives in a fast-paced ...
... Manager) to lead and elevate our customer engagement operations. In this role, you'll coach and ... text, and chat communications. We're seeking a modern leader who thrives in a fast-paced ...
Quick apply
... Manager) to lead and elevate our customer engagement operations. In this role, you'll coach and ... text, and chat communications. We're seeking a modern leader who thrives in a fast-paced ...
Familiarity with contact center integrations (CTI, VRU, call recording, WFM, SMS/Chat/Text) and ticketing systems like ServiceNow. Operational Acumen: Understanding of workforce management (WFM ...
Quick apply
Familiarity with contact center integrations (CTI, VRU, call recording, WFM, SMS/Chat/Text) and ticketing systems like ServiceNow. Operational Acumen: Understanding of workforce management (WFM ...
... chat and text services including support to students and the college community. Provides ... This call center experience must include managing a high volume of inbound and outbound calls. Must ...
... chat and text services including support to students and the college community. Provides ... This call center experience must include managing a high volume of inbound and outbound calls. Must ...
Catonsville, MD · On-site
$14.75 - $19/hr
... chat and text services including support to students and the college community. Provides ... This call center experience must include managing a high volume of inbound and outbound calls. Must ...
Catonsville, MD · On-site
$14.75 - $19/hr
... chat and text services including support to students and the college community. Provides ... This call center experience must include managing a high volume of inbound and outbound calls. Must ...
Catonsville, MD · On-site +1
$19.07/hr
This call center experience must include managing a high volume of inbound and outbound calls. Must ... Provide virtual services through phone, chat, text and email support for all CCBC students, faculty ...
Catonsville, MD · On-site +1
$19.07/hr
This call center experience must include managing a high volume of inbound and outbound calls. Must ... Provide virtual services through phone, chat, text and email support for all CCBC students, faculty ...
Baltimore, MD · On-site
$13.25 - $18/hr
... M tool, online chat, email, text, phone and social media messaging to understand our Guest's needs and match with corresponding vehicles in inventory. • Film brief vehicle overviews and send to ...
Baltimore, MD · On-site
$13.25 - $18/hr
... M tool, online chat, email, text, phone and social media messaging to understand our Guest's needs and match with corresponding vehicles in inventory. • Film brief vehicle overviews and send to ...
Washington, DC · On-site
$120K - $150K/yr
Government Relations team and seeking a Senior Manager to support both our federal and ... To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
Washington, DC · On-site
$120K - $150K/yr
Government Relations team and seeking a Senior Manager to support both our federal and ... To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
$26.1K - $34.2K
4% of jobs
$34.2K - $42.4K
10% of jobs
$49K is the 25th percentile. Wages below this are outliers.
$42.4K - $50.6K
14% of jobs
$50.6K - $58.8K
16% of jobs
The median wage is $65.8K / yr.
$58.8K - $67K
7% of jobs
$67K - $75.2K
10% of jobs
$79.3K is the 75th percentile. Wages above this are outliers.
$75.2K - $83.3K
29% of jobs
$83.3K - $91.5K
4% of jobs
$91.5K - $99.7K
3% of jobs
$99.7K - $107.9K
1% of jobs
$107.9K - $116.1K
2% of jobs
$26.1K
$69.5K
$116.1K
| Aspect | Manager Text Chat | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires experience in team management and communication skills | Requires customer service skills, sometimes certifications in communication or product knowledge |
| Work Environment | Supervises chat teams, manages workflows, and handles escalations | Responds directly to customer inquiries via chat, phone, or email |
| Industry Usage | Common in tech, e-commerce, and service industries with online support | Widely used across retail, telecom, and service sectors |
The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.
Full-time
Medical, Dental, Vision, Life
Posted 2 days ago
New