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Manager Text Chat Jobs in Washington (NOW HIRING)

Crisis Services Shift Lead

Oakton, VA · Remote

$23 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... chat, and text services.Knowledgeable of crisis intervention best practices and ethical standardsStrong ability to oversee crisis contact center operations, manage shifts, and make sound decisions ...

Crisis Services Shift Lead

Oakton, VA · On-site

$23 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... chat, and text services. * Knowledgeable of crisis intervention best practices and ethical standards * Strong ability to oversee crisis contact center operations, manage shifts, and make sound ...

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Showing results 1-20

Manager Text Chat information

See Washington salary details

$26.1K

$69.5K

$116.1K

How much do manager text chat jobs pay per year?

As of Aug 18, 2026, the average yearly pay for manager text chat in Washington is $69,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $78,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in Washington?

The most popular types of Text Chat jobs in Washington are:

What cities in Washington are hiring for Manager Text Chat jobs?

Cities in Washington with the most Manager Text Chat job openings:

Corporate Automotive Internet Sales Representative

DARCARS Automotive Group

Derwood, MD • On-site

Full-time

Medical, Dental, Vision, Life

This job post has expired 1 day ago. Applications are no longer accepted.


DARCARS Automotive Group rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

100th of 153 rated car dealerships


Job description

     DARCARS Automotive Group is now hiring for an Internet Sales Representative to join our corporate team!
Potential Earning Based on experience from 42K to 70K
**Must be able to commute to different dealership locations**

As an Internet Sales Representative, your job is vital in managing our digital business prospects. Your job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales. This involves providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will further navigate their path to purchase. As an Internet Representative, you must ensure timely follow-up and provide an exceptional experience with every interaction.

In this role, you'll: 

  • Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference 
  • Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand 
  • Convert inquiries to dealership visits; set appointments for test drive and further selection/purchase support 
  • Adhere to customer communication scripts
  • Ensure 100% of contact activity, by recording customer information in the CRM in real time Develop/maintain relationships with related store personnel
  • Meet, or exceed, individual performance objectives e.g. response time, conversions etc. 
  • Commute from dealership to dealership(must have a valid driver's license and reliable transportation)

For this role, you'll need to be:

  • You are computer savvy with a full working knowledge of Microsoft Office Suite 
  • You are a quick-study, able to absorb substantive product and service information 
  • You have exceptional listening, verbal, and written communication skills 
  • You are able to work weekends and holidays
  • You have demonstrated a commitment to process improvement, innovation, and excellence
  • You are persistent and eager to learn new things and share new ideas in a collaborative, team environment 

 Benefits

  • Insurance: medical, vision, dental
  • Short-term and long-term disability plans
  • Life Insurance
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives

 

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. 
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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