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Manager Text Chat Jobs in Washington (NOW HIRING)

KBR

Senior IT Customer Support

Alexandria, VA · On-site

Queue Management & SLA Monitoring: Actively track, assign, and route incoming tickets within the ... Teams Chat: Courteous, prompt, and grammatically precise real-time chat etiquette for fluid text ...

KBR, Inc.

Senior IT Customer Support

Alexandria, VA · On-site

Queue Management & SLA Monitoring: Actively track, assign, and route incoming tickets within the ... Teams Chat: Courteous, prompt, and grammatically precise real-time chat etiquette for fluid text ...

AppFolio

Sr. Machine Learning Engineer

Washington, DC

$118K - $162K/yr

We're transforming Property Management; how property managers operate, how residents live, and how ... This role helps define AppFolio's production voice and chat agent pipelines, working at the ...

FosterThomas

Instructional Designer

Washington, DC

$73K - $99K/yr

... Management (HCM) solutions that reduce risk, unlock efficiency, and accelerate growth. While ... FosterThomas does not conduct interviews solely via text-based chat on Microsoft Teams.

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Showing results 21-40

All JobsText Chat JobsManager Text Chat JobsManager Text Chat Jobs in Washington

Manager Text Chat information

See Washington salary details

$26.1K

$69.5K

$116.1K

How much do manager text chat jobs pay per year?

As of Aug 9, 2026, the average yearly pay for manager text chat in Washington is $69,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $78,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in Washington? The most popular types of Text Chat jobs in Washington are:
What are popular job titles related to Manager Text Chat jobs in Washington? For Manager Text Chat jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Manager Text Chat jobs in Washington look for? The top searched job categories for Manager Text Chat jobs in Washington are:
What cities in Washington are hiring for Manager Text Chat jobs? Cities in Washington with the most Manager Text Chat job openings:
Manager Text Chat jobs near you

ANTWERPEN CJDR SALES ASSOCIATES

Antwerpen Automotive

Baltimore, MD

$13.25 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Antwerpen CJDR

6440 Baltimore National Pike

Baltimore, Md.  21228

Looking to Hire Sales Associate

Job description

TAKE CONTROL OF YOUR SUCCESS in working for one of the best employees in the Baltimore area. Successful candidates possess a passion for cars and their latest technology, are sharp, positive, energetic and have a strong desire to achieve financial success.   Areas most aggressive pay plan in the Baltimore area.

Benefits We offer:

  • Health, Dental, Vision, Disability Insurance and more
  • Paid Vacation after 1 year
  • Paid Sick Time Off available upon hire
  • 401(k) plan

Qualifications & Skill Requirements


• Regularly engage in continuing education to maintain requirements for manufacturer certifications for product knowledge and technology.
• Prior automotive or retail sales experience required.
• Experienced at using CRM software a plus.
• Comfortable using digital communication tools – social media messaging, email, text in addition to phone.
• Bi-lingual with proficiency in both English and Spanish highly desirable.
• Exceptional Guest service skills required.
• Excellent verbal & non-verbal skills, listening and problem-solving skills. Knowledge of Microsoft Office suite is required.
• Present a professional and well-groomed appearance.
• Desire to achieve exceptional Guest Satisfaction scores.
• High school diploma or GED equivalent required.

Responsibilities Include:


• Review online vehicle inventory daily to ensure knowledge of all inventory.
• Respond and engage with in-store and online sales inquiries using our CRM tool, online chat, email, text, phone and social media messaging to understand our Guest’s needs and match with corresponding vehicles in inventory.
• Film brief vehicle overviews and send to Guest for vehicle(s) of interest.
• Schedule and confirm Guest’s test drive appointment, prepare vehicle(s) of interest prior to their arrival, greet Guest to the dealership and accompany them on test drive to demonstrate vehicle features, technology and optional equipment available.
• Be well-versed in brand product knowledge, competitive product knowledge and effectively overcome Guest objections throughout the sales journey.
• Regularly communicate with Guest until the sale has closed and coordinate the entire transaction from vehicle presentation to pre-finance paperwork.
• Coordinate sold vehicle delivery to Guest ensuring they understand vehicle features and warranty. Introduce each Guest to the Service Department and schedule their first manufacturer recommended maintenance appointment.
• Prospect for new business using dealership database and networking to identify potential sales opportunities and develop your personal “book” of repeat business.
• Update and manage Guest profiles in dealership database. Maintain CSI scores equal to, or above, manufacturer requirements.

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