Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels (email, text, chat). * Collaborate with interdisciplinary teams-including pharmacists ...
Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels (email, text, chat). * Collaborate with interdisciplinary teams-including pharmacists ...
Customer Service Representative II, (Temporary-Remote)
VA · On-site +1
$16 - $21.75/hr
CDC INFO offers customer service via phone, email, and chat to provide the most up-to-date ... Text, and provide assistance in scheduling vaccines or sending out kits, from general public ...
Customer Service Representative II, (Temporary-Remote)
VA · On-site +1
$16 - $21.75/hr
CDC INFO offers customer service via phone, email, and chat to provide the most up-to-date ... Text, and provide assistance in scheduling vaccines or sending out kits, from general public ...
Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Remote PRIMARY DUTIES: * Respond to people reaching out for crisis support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by ...
Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Remote PRIMARY DUTIES: * Respond to people reaching out for crisis support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by ...
Part-Time Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Remote PRIMARY DUTIES: * Respond to people reaching out for crisis support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by ...
Part-Time Crisis Worker
Oakton, VA · Remote
$18 - $21/hr
Remote PRIMARY DUTIES: * Respond to people reaching out for crisis support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by ...
Real Estate Agent
Arlington, VA · Remote
$85K - $185K/yr
Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...
Quick apply
Real Estate Agent
Arlington, VA · Remote
$85K - $185K/yr
Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...
Real Estate Agent
Arlington, VA · Remote
$85K - $185K/yr
Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...
Quick apply
Real Estate Agent
Arlington, VA · Remote
$85K - $185K/yr
Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...
Telehealth Registered Dietitian
Bethesda, MD · On-site +1
$40/hr
... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...
Telehealth Registered Dietitian
Bethesda, MD · On-site +1
$40/hr
... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...
Telehealth Registered Dietitian
Bethesda, MD · Remote
$40/hr
... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...
Quick apply
Telehealth Registered Dietitian
Bethesda, MD · Remote
$40/hr
... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX(VE260805VA)
Chantilly, VA · Remote
$15.75 - $20.50/hr
These are full-time, remote positions that support 24/7 contact center operations with multiple ... Communicate with customers through approved channels such as phone, chat, text, or other forms of ...
Quick apply
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX(VE260805VA)
Chantilly, VA · Remote
$15.75 - $20.50/hr
These are full-time, remote positions that support 24/7 contact center operations with multiple ... Communicate with customers through approved channels such as phone, chat, text, or other forms of ...
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly, VA · Remote
$15.75 - $20.50/hr
These are full-time, remote positions that support 24/7 contact center operations with multiple ... as phone, chat, text, or other forms of messaging Perform a supervisory review of cases Review ...
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly, VA · Remote
$15.75 - $20.50/hr
These are full-time, remote positions that support 24/7 contact center operations with multiple ... as phone, chat, text, or other forms of messaging Perform a supervisory review of cases Review ...
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly, VA · Remote
$15.75 - $20.50/hr
These are full-time, remote positions that support 24/7 contact center operations with multiple ... Communicate with customers through approved channels such as phone, chat, text, or other forms of ...
Quick apply
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly, VA · Remote
$15.75 - $20.50/hr
These are full-time, remote positions that support 24/7 contact center operations with multiple ... Communicate with customers through approved channels such as phone, chat, text, or other forms of ...
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly, VA · Remote
$15.75 - $20.50/hr
These are full-time, remote positions that support 24/7 contact center operations with multiple ... chat, text, or other forms of messaging • Perform a supervisory review of cases • Review ...
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly, VA · Remote
$15.75 - $20.50/hr
These are full-time, remote positions that support 24/7 contact center operations with multiple ... chat, text, or other forms of messaging • Perform a supervisory review of cases • Review ...
Remote Text Chat information
What is a remote text chat?
What are the key skills and qualifications needed to thrive as a remote text chat support agent?
What are some common challenges faced by remote text chat agents, and how can they be overcome?
What is the difference between Remote Text Chat vs Remote Customer Support Representative?
| Aspect | Remote Text Chat | Remote Customer Support Representative |
|---|---|---|
| Primary Role | Engages with customers via live text chat to resolve inquiries | Handles customer issues through various channels, including chat, phone, and email |
| Required Skills | Excellent written communication, quick typing, problem-solving | Strong communication skills, product knowledge, multi-channel support |
| Work Environment | Primarily online, computer-based, remote | Remote or on-site, depending on employer, multi-channel tools |
| Common Certifications | Customer service certifications, typing speed tests | Customer service certifications, product-specific training |
Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.
How do I become a remote text chat agent?
What are the most commonly searched types of Text Chat jobs in Washington?
The most popular types of Text Chat jobs in Washington are:
What are popular job titles related to Remote Text Chat jobs in Washington?
For Remote Text Chat jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat jobs in Washington look for?
The top searched job categories for Remote Text Chat jobs in Washington are:
What cities in Washington are hiring for Remote Text Chat jobs?
Cities in Washington with the most Remote Text Chat job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Cigna Healthcare rating
8.3
Based on 241 frontline employees who took The Breakroom Quiz
40th of 898 rated healthcare providers
Job description
The RN Case Manager plays a critical role in delivering Cigna's wholeperson health strategy by serving as a trusted advocate and clinical partner for customers, families, and caregivers. This role focuses on care coordination, customer engagement, and health navigation to improve outcomes and deliver exceptional customer experience.
The Case Manager demonstrates Cigna's Care Solutions cultural beliefs, acting with accountability, collaboration, compassion, and innovation in support of both customer needs and business objectives.
Candidate MUST live in the Mountain or Pacific Time zone
How You'll Make an Impact
Partner with customers to assess needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems.
Collaborate with customers and providers to establish goals, interventions, and evidencebased plans of care.
Apply motivational interviewing, behavior change strategies, and shared decisionmaking to drive engagement and improved health outcomes.
Empower customers to effectively navigate the healthcare system and communicate with providers.
Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels (email, text, chat).
Collaborate with interdisciplinary teams-including pharmacists, nutritionists, behavioral clinicians, Medical Directors, and Medical Management programs-to support wholeperson health.
Track, analyze, and document daily activity, volume, and outcomes to support performance and quality goals.
Follow established policies, procedures, and Case Management performance measures.
Efficiently navigate multiple systems and applications in a fastpaced, customerfocused environment.
Complete required training and maintain clinical knowledge, licensure, and certifications.
Required Qualifications
Active, unrestricted Registered Nurse (RN) license in your state of residency.
Minimum of two (2) years of fulltime direct patient care experience as an RN.
Candidate MUST live in the Mountain or Pacific Time zone
Preferred Qualifications
Specialty case management experience, with ONCOLOGY experience preferred for specialty roles.
Ability to obtain a URACrecognized Case Management certification within four (4) years of hire.
Strong clinical judgment with the ability to assess risk, prioritize care, and act decisively.
Excellent verbal and written communication skills across phone and digital platforms.
Proficiency in Microsoft Word, Excel, Outlook, and online research tools.
Demonstrated ability to resolve conflict, collaborate across teams, and interact with diverse populations.
Strong organizational skills, adaptability, and comfort managing multiple complex cases simultaneously.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 77,500 - 129,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
What Cigna Healthcare employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Cigna
Sourced by ZipRecruiter
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Bloomfield, CT, US