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Remote Text Chat Jobs in Auburn, WA (NOW HIRING)

Bicycle Health

Recovery Coach

Seattle, WA · Remote

$23 - $25/hr

Remote Schedule: Sunday-1:30pm-10pm EST/Monday-Thursday 3:30pm-12am EST (Full time - 40 hours/week ... offers via text message or chat apps. If you believe you have been contacted by someone ...

Cecelia Health

Telehealth Registered Dietitian

Seattle, WA · On-site +1

$42 - $47/hr

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

The Davis Life Agency

Insurance Agent

Seattle, WA · On-site +1

$30K - $160K/yr

Remote work and in-person training opportunities available * Potential to earn a raise every 2 ... If you are intrigued, APPLY TODAY and let's chat! No agent's success, earnings, or production ...

All JobsText Chat JobsRemote Text Chat JobsRemote Text Chat Jobs in Auburn, WA

Remote Text Chat information

What is a remote text chat?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What are the key skills and qualifications needed to thrive as a remote text chat support agent?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

How do I become a remote text chat agent?

To become a remote text chat agent, you typically need good communication skills, basic computer literacy, and a quiet work environment. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Applying through company websites or job boards and completing any required training or assessments are common steps to start in this role.

What are popular job titles related to Remote Text Chat jobs in Auburn, WA?

For Remote Text Chat jobs in Auburn, WA, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat jobs in Auburn, WA look for?

The top searched job categories for Remote Text Chat jobs in Auburn, WA are:

What cities near Auburn, WA are hiring for Remote Text Chat jobs?

Cities near Auburn, WA with the most Remote Text Chat job openings:

Remote Text Chat jobs near you

988 Crisis Services Clinician (multiple shifts)

Crisis Connections

Seattle, WA • Remote

$37.24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Description

988 Crisis Services Clinician - Multiple Shifts


Make a life-saving impact when it matters most.

When the world is quiet, crisis doesn't stop. As a 988 Crisis Services Clinician, you'll be the trusted clinical leader supporting callers, chat, and text contacts during overnight hours-providing calm, expert guidance in moments of highest need.

Multiple Schedule:

  • Day Shift: Thursday-Saturday, 8:00AM - 4:00 PM (Pacific Time)
  • Swing Shift: Thursday-Saturday, 12:00PM - 8:00 PM (Pacific Time)
  • Call Team assignment
  • Fully remote (candidates must reside in WA, AZ, OH, or TX)

About the Program

988 Crisis Services provides free, confidential, telephone-based crisis support across King County and Washington State. Our mission is to foster resilience and wellbeing by connecting people to compassionate, accessible care - 24 hours a day, 7 days a week. Overnight clinicians play a critical leadership role, ensuring safety and continuity of care during the most vulnerable hours.

Position Summary

The Crisis Services Clinician (988) is a qualified Mental Health Professional who oversees 988 Suicide & Crisis Lifeline contacts via phone, chat, and text. This role provides advanced risk assessment, clinical decision-making, and real-time consultation while supervising a multidisciplinary overnight team of clinical and paraprofessional staff.


Graveyard clinicians are relied upon for strong judgment, calm leadership, and confident decision-making during high-acuity situations.

Why Work the Night Shift?

  • Increased clinical autonomy and leadership responsibility
  • Fewer competing demands and distractions
  • Strong camaraderie with overnight teams
  • Opportunity to make a meaningful impact during peak-risk hours

Key Responsibilities

  • Provide direct clinical oversight and support to Crisis Specialists and Crisis Intervention Specialists during scheduled overnight shifts
  • Support staff with suicide risk assessment, de-escalation, and crisis intervention
  • Ensure appropriate linkage to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and other community resources
  • Provide real-time coaching, consultation, and feedback to staff
  • Ensure accurate and timely documentation in the electronic health record
  • Ensure compliance with all 988 program standards, policies, and procedures
  • Promote a professional, respectful, and supportive virtual team environment

Requirements

  • Master's degree in psychology, counseling, social work, or a related field
  • Mental Health Professional (MHP) status as defined by Washington State
  • Active Washington State credential or license, including: 
    • LICSW or LSWAIC
    • LMHC or LMHCA
    • LMFT or LMFTA
    • Psychologist or Psychiatrist
    • Agency Affiliated Counselor (AAC)
  • Minimum of two years of crisis intervention experience
  • Strong verbal, written, and typing skills
  • Ability to work effectively in a remote, fast-paced overnight environment

Preferred Qualifications

  • Call center, hotline, or telephone assessment experience
  • Experience within public mental health systems (especially King County)
  • Additional training or certification in suicide prevention or trauma-informed care

Compensation & Union Representation

  • $37.24 per hour + $4.00 an hour differential for working the night shift.
  • OPEIU union-represented position

Benefits & Support

  • Excellent medical, dental, and vision coverage - Click here to see all our benefits 
  • Generous Paid Time Off and 12 paid holidays
  • Annual wage increases
  • 403(b) retirement plan
  • ORCA transit pass discount
  • Free parking
  • Flexible scheduling
  • Self-care tools and weekly check-ins with your supervisor
  • Commitment to diversity, equity, and inclusion-BIPOC, LGBTQ+, and individuals with disabilities are strongly encouraged to apply

Working Conditions

This position involves prolonged sitting or standing, wearing a headset, managing multiple software platforms, and exposure to conversations involving suicide and acute mental health crises. Comprehensive training, supervision, and ongoing support are provided.

Join Us

If you're a skilled clinician who thrives overnight and wants your expertise to matter when it counts most, we'd love to hear from you.


Your calm presence could be someone's lifeline.


Apply